Meetings

Bonjour,Je n'arrive plus à me connecter sur mon compte ZOOM depuis qu'il a été piraté. Le problème c'est lorsque je me connecte sur mon compte, il me demande de m'authentifier une deuxième fois alors que je n'ai jamais paramétré ainsi et donc je ne peux me connecter.J'ai déjà demandé de l'aide à ZOOM mais pas de réponse jusqu'à ce jour.Pouvez-vous m'aider à désactiver le double authentification ?Vous pouvez me répondre sur mon mail : ***********Merci

Hi everyone,  As a host on a meeting, I cannot share either sound or the advanced setting "share computer audio". It seems like there much be an issue with screen sharing settings? It's completely greyed out and unable to be clicked. 

Today I planned a new meeting and then I wanted, as usual, copy the link and send an Email from my GMail-Account. New: the link to the meeting isnt shown any more?? I can´t copy it out?Sorry, that is a nogo! I am obvisously being forced to use the zoom-internal Mailsystem to invite people. Sorry, can´t do since due to DSGVO (Datasecurity in Germany) I am not allowed to share Email of my clients.I have not yet figured out if there is another way to find the link.Any help on where I can get this is very apprechated.Dirk

Is there a way to allow customers to rearrange the screen, even when someone has raised their hand?

I have business account, but when I try to start two meeting at same time (desktop and web) it don’t let me do it. Why? 

Can someone verify if I've received a real or fake email from zoom. It was sent to my work address with the subject: New Meeting Invite: Quarterly Performance Review. The message inside the email says: This is a reminder that your scheduled Zoom meeting will begin in a few minutes.  There is no meeting ID/number. It's just a link that says, "Join Zoom Meeting" and the address it was sent from is:noreply at meet-zoom.us I didn't click on the link, but I copied it. It's a very long address that begins with http://us-api.mimecast.com.kb4.io   

Help!I just updated Zoom to 5.9.1 (3506) on M1 MacBook Pro running OS 12.0.1 (Monterey). I can no longer make any window in the Zoom app smaller vertically than half of my screen. I usually shrink the meeting window to a fairly small part of my screen so I can use the rest of the screen for note-taking, so this is a huge problem for me. Tech support couldn't understand what I meant about "Window size" and just kept suggesting I change "View," which is not relevant or helpful. Is there anything I can do, or does Zoom now require Mac users to use up half their screen with any Zoom meeting? Thanks for any advice.

Good afternoon, My employee is stating a candidate was on zoom per the email she received stating candidate was in the meeting room, but she is stating the candidate was not appearing in her zoom account. Please let me know how we can trouble shoot. Thank you.

Looking for zoom games to play with 4, 5, 8 and 9 year old's on a zoom call.  Any suggestions?Thanks much.

オンライン授業でZoomが存在しない間、操作を何もしていないにも関わらず、勝手に背景が変わったり、アバターに変わったり、リアクションがたくさん出てくることがあります。他にも、勝手に「離席中」に変わったり、ホワイトボードで落書きをされたりします。まるで遠隔操作をされているようです他にも同様の事象が報告されているといったことはありますでしょうか。このような事象は何が原因でしょうか。—【使用機種・環境】・MacBook Air M3（2024年モデル）・メモリ：16GB・macOS Tahoe 26.1（最新バージョンにアップデート済み）・Zoomバージョン

I raised a ticket to retrieve my participation history records in meetings(where I am not the host) from my account that was backdated more than 30 days. After taking 3 days to get all the info from me, the Customer support executive says he cannot retrieve the record from the Host id due to Security reasons. I completely understand that. When I asked him to check with my details because he searched for my records giving my mail ID in the Host Mail field(which I found from the screenshot he shared), he says he has already tried that and shared the screenshots for proof. How can he search with my ID in the Host Email field when I was an attendee only? I really do not understand the response and I have already wasted 3 days on this. Could someone help me on how to escalate this? I am not able to find the escalate option on the request page.

Hi, during work meetings, without me having changed anything in the settings, suddenly the thumbs up icon pops up (apparently in response to some hand gesture that I make). At other times, baloons starts streaming from the "ceiling" of my window. These are completely inappropriate for the types of meeting that I am conducting and I'm not successful in finding way of disabling them (I don't even know what triggers these "features.") 

This week Zoom introduced a new audio regression:If the host or co-host mutes their microphone, shared computer audio stops being heard by participants. This was NEVER the behavior for years, and it breaks all music-based workflows (karaoke hosts, music teachers, fitness instructors, church services, etc.). Please escalate this as a priority bug. Many users rely on being able to mute their mic while playing music or videos.

Several recordings have split at awkward times.  None are split at a break during the meeting when it's paused.  It's literally in the middle of someone speaking.  And the new recording even has different settings than the first one.  Most recently it looks like this:  4 hours of gallery view, end of file but not done with the meeting, 11 minutes of spotlight view, end of my meeting.  Why start a new recording after 4 hours here, and in another meeting it did the same thing 7 hours in and split into a new recording for the remaining 35 minutes.  AND THEN one time it split three times in a 20-minute recording.   Like, what's the algorithm here? And please no Bots or copy/paste "Zoom specialists" responding with check settings or how to get to settings, etc..  We're four years into Zoom being the norm, so trust me when I say it's not there or in any of the settings platforms because I've double-checked before EVERY m

Hi everyone,I'm looking for help understanding an issue I experienced during a Zoom meeting yesterday.I was the host and had cloud recording enabled. However, during the meeting, the recording stopped on its own and restarted about a second later. This happened twice. As a result, the final recording is split into three separate files of different lengths.I'm absolutely certain I didn’t manually stop or pause the recording, and I didn’t change any settings during the session. Has anyone else experienced this? Could it be related to internet connectivity, system performance, or something on Zoom’s side?Any insight into what might have caused this or how to prevent it in the future would be greatly appreciated.Zoom Version: 6.4.7 (64367)Device: Windows laptopThanks in advance!

I updated my waiting room picture and text but it is not updated for folks waiting for me to open the meeting. It is still the old logo showing. Other than waiting room customization, I can't find where to update the screen that people see when they are waiting for me to open the meeting.    In the waiting room customization area it shows the new logo I uploaded, but it's not showing that logo to folks waiting for me to open the room?

Hello, I'm an admin of a Zoom Business account with unlimited cloud recording storage. When I deactivate a user from a Zoom Business account, what will happen to the cloud recordings associated to the user? If the recordings are not deleted, how long will they last? (I know the recordings will be gone when I delete the user; I want to make sure about what will happen when I deactivate the user.) Thank you.

I encounter a case where api calls to get user info in meeting failed with error 'missing scope' while my application contains this scope and it worked with the defiend scope for the last 8 years, I just wonder if its just a wrong indication for timeout access token? had anyone seen it?

I'm currently using Zoom on a dual monitor setup. I've come to like having my video full screen on one monitor with the chat and participants boxes in a particular position on the other monitor. Currently, I have to re-set this up each time I sign into a meeting. Is there a way to set my configuration as default so that it loads in with those windows open and where I want them each time I enter a new meeting?  Thanks,HVance

I use  zoom to do an online karaoke room twice a week, and I noticed in the last update  (5.14.7)  the "Live Performance Audio" setting, but an unable to evaluate it because I get the following error "Unable to start Live Performance Audio"  when attempting to turn it on from the upper left hand corner, where I turn on Original Sound as well.  We're both on Mac OS

Hi, I've been trying to get my App Live Streaming on my Zoom. It finally worked to add a channel but still isn't allowing me to LIVE STREAM on my facebook page. It's giving me this error..  ERROR: Failed to Connect to Zoom Services- Please refresh App and try again. Logging out of all streaming platforms and adding these channels again may solve the error. I tried what it recommended and it's still not working. HELP! 

Hi, for the past few months my Zoom will intermittently cut out in the middle of the meeting. On my end, I experience this as approximately 15-30 seconds of my Zoom disappearing from my screen and rebooting and returning me to the meeting space. On the other end, other participants experience this as my screen freezing.I am fairly certain that this is specific to my Mac desktop as this does not happen when I participate via my iPhone. I am also fairly certain that this is not related to my internet connection as other apps are connected to the internet while it happens.I thought that it may be related to my hard drive, however I recently had to erase and reinstall my hard drive.Solutions appreciated.Thanks!

The zoom meeting link works fine in windows/macos but it asks for a passcode when I try to join in linux.Using cachyOS.

I am on a zoom call for work, I have a set background that pops up when I sign on to these calls. All of a sudden, today, my actual face has not been detected in the zoom call. All it shows is my set background and not my face. I have received no error messages, the "hide self view" button is not marked on my video settings, I tried restarting my laptop and it didn't work. I'm not sure what to do.

My profile status is constantly saying "In a Calendar Event" so people are not contacting me because of it. How do I change/remove this status?