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Newcomer
April 15, 2024
Question

Zoom Live Streaming

  • April 15, 2024
  • 6 replies
  • 12 views

Hi, I've been trying to get my App Live Streaming on my Zoom. It finally worked to add a channel but still isn't allowing me to LIVE STREAM on my facebook page. It's giving me this error..  ERROR: Failed to Connect to Zoom Services- Please refresh App and try again. Logging out of all streaming platforms and adding these channels again may solve the error. 

I tried what it recommended and it's still not working. HELP! 

6 replies

Newcomer
April 30, 2024

Any chance you solved this? I am having the same issue 😞 

Newcomer
May 1, 2024

I have the same issues and did everything I could find about this toppic. Copied links are correct, advanced settings in Zoom are correct and also locked. The only thing is that the facebook  group where I want to broadcast is a hidden group but I have admin rights...

Anyone another suggestion that can help?

 

Newcomer
May 24, 2024

Same! Have set everything up correctly - so not sure where the issue is.

Newcomer
June 21, 2024

Did you ever get this working as it has been 2 months... did it start working for you? I have it working fine, but I have helped a couple people set it up and they get this error. I am wondering if it is some setting somewhere either in facebook or zoom we are missing.
in zoom - zoom apps is "on" and custom streaming is allowed (toggled on)
in facebook the group is private, visible for settings - all are the only admin on the group so it shouldn't be streaming permissions (they stream direct regularly)
All stream key, rtmp and the group url are correct and the channel is "Saved"...

The facebook group is opened with a live stream ready to receive streaming platform preview

Then channel in zoom is turned ON, Click start live stream - and then BAM - red error.

Outside of this did you find anything new?

Newcomer
June 28, 2025

so no one gets answers in here from zoom now?

Newcomer
November 26, 2025

Thanks for sharing this info! I was also facing some issues with Zoom Live Streaming and this discussion really helped me understand what might be going wrong. If anyone has tried a recent workaround or updated method, please share — it would be great to know what’s working for others. Appreciate the community support!