Meetings

This week Zoom introduced a new audio regression:If the host or co-host mutes their microphone, shared computer audio stops being heard by participants. This was NEVER the behavior for years, and it breaks all music-based workflows (karaoke hosts, music teachers, fitness instructors, church services, etc.). Please escalate this as a priority bug. Many users rely on being able to mute their mic while playing music or videos.

Several recordings have split at awkward times.  None are split at a break during the meeting when it's paused.  It's literally in the middle of someone speaking.  And the new recording even has different settings than the first one.  Most recently it looks like this:  4 hours of gallery view, end of file but not done with the meeting, 11 minutes of spotlight view, end of my meeting.  Why start a new recording after 4 hours here, and in another meeting it did the same thing 7 hours in and split into a new recording for the remaining 35 minutes.  AND THEN one time it split three times in a 20-minute recording.   Like, what's the algorithm here? And please no Bots or copy/paste "Zoom specialists" responding with check settings or how to get to settings, etc..  We're four years into Zoom being the norm, so trust me when I say it's not there or in any of the settings platforms because I've double-checked before EVERY m

Hi everyone,I'm looking for help understanding an issue I experienced during a Zoom meeting yesterday.I was the host and had cloud recording enabled. However, during the meeting, the recording stopped on its own and restarted about a second later. This happened twice. As a result, the final recording is split into three separate files of different lengths.I'm absolutely certain I didn’t manually stop or pause the recording, and I didn’t change any settings during the session. Has anyone else experienced this? Could it be related to internet connectivity, system performance, or something on Zoom’s side?Any insight into what might have caused this or how to prevent it in the future would be greatly appreciated.Zoom Version: 6.4.7 (64367)Device: Windows laptopThanks in advance!

I updated my waiting room picture and text but it is not updated for folks waiting for me to open the meeting. It is still the old logo showing. Other than waiting room customization, I can't find where to update the screen that people see when they are waiting for me to open the meeting.    In the waiting room customization area it shows the new logo I uploaded, but it's not showing that logo to folks waiting for me to open the room?

I am signed in as admin and I cannot turn off the virtual background - any suggestions? I do not have the free version of Zoom, I pay for this and right now the virtual background is an issue.  I am not sure if this is where I should post my question, my apologies if this is the wrong place.  It worked on my Iphone but not my desktop - it is still saying Admin required which it is not. Thanks to whoever can help me.

Hello, I'm an admin of a Zoom Business account with unlimited cloud recording storage. When I deactivate a user from a Zoom Business account, what will happen to the cloud recordings associated to the user? If the recordings are not deleted, how long will they last? (I know the recordings will be gone when I delete the user; I want to make sure about what will happen when I deactivate the user.) Thank you.

I encounter a case where api calls to get user info in meeting failed with error 'missing scope' while my application contains this scope and it worked with the defiend scope for the last 8 years, I just wonder if its just a wrong indication for timeout access token? had anyone seen it?

I'm currently using Zoom on a dual monitor setup. I've come to like having my video full screen on one monitor with the chat and participants boxes in a particular position on the other monitor. Currently, I have to re-set this up each time I sign into a meeting. Is there a way to set my configuration as default so that it loads in with those windows open and where I want them each time I enter a new meeting?  Thanks,HVance

I use  zoom to do an online karaoke room twice a week, and I noticed in the last update  (5.14.7)  the "Live Performance Audio" setting, but an unable to evaluate it because I get the following error "Unable to start Live Performance Audio"  when attempting to turn it on from the upper left hand corner, where I turn on Original Sound as well.  We're both on Mac OS

Hi, I've been trying to get my App Live Streaming on my Zoom. It finally worked to add a channel but still isn't allowing me to LIVE STREAM on my facebook page. It's giving me this error..  ERROR: Failed to Connect to Zoom Services- Please refresh App and try again. Logging out of all streaming platforms and adding these channels again may solve the error. I tried what it recommended and it's still not working. HELP! 

Hi, for the past few months my Zoom will intermittently cut out in the middle of the meeting. On my end, I experience this as approximately 15-30 seconds of my Zoom disappearing from my screen and rebooting and returning me to the meeting space. On the other end, other participants experience this as my screen freezing.I am fairly certain that this is specific to my Mac desktop as this does not happen when I participate via my iPhone. I am also fairly certain that this is not related to my internet connection as other apps are connected to the internet while it happens.I thought that it may be related to my hard drive, however I recently had to erase and reinstall my hard drive.Solutions appreciated.Thanks!

The zoom meeting link works fine in windows/macos but it asks for a passcode when I try to join in linux.Using cachyOS.

I am on a zoom call for work, I have a set background that pops up when I sign on to these calls. All of a sudden, today, my actual face has not been detected in the zoom call. All it shows is my set background and not my face. I have received no error messages, the "hide self view" button is not marked on my video settings, I tried restarting my laptop and it didn't work. I'm not sure what to do.

My profile status is constantly saying "In a Calendar Event" so people are not contacting me because of it. How do I change/remove this status?

Does Zoom Support multiple NDI cameras?  Looking to see if Zoom will support 4 NDI cameras 

I would like to request the following feature for the zoom participants reports feature. Currently my process is to export the reports in an XML and then use excel to sort by name. The feature I would like to request is the simple ability to click on the name column, and sort it by name (first and/or last)

When I join a Zoom meeting using either a meeting URL or meeting ID, I am able to enter the session, but it restarts immediately afterwards. This issue is not isolated to me; other users are experiencing the same problem in my domain.

I started the Zoom meeting, I shared my screen with the layout where the content is behind me. I recorded local to my computer. When I play the video, it shows the content and me side-by-side with myself extremely small (more like fully content and myself barely visible on the side).When I did this in a previous Zoom meeting. It recorded exactly the way I was presented during the meeting. Why/How did the layout change for the recording of the current meeting, and is there a way to fix it? (I have the option for "keeping unconverted recording files for troubleshooting" on)Thank you for any help

Hello,I have a question about Zoom Meetings:How can I prevent participants from recording a meeting? I only found one option in the settings that prevents everyone —including me— from recording a meeting. However, I need to record meetings.I start Zoom on a MacBook Pro, Tahoe from the Zoom website.Thank you for your help.helpa

What enhancement would you like implemented? Describe in as much detail as possible, providing specific use cases.What: 1) Allow non-hosts and non-co-hosts to see each others statuses even when in different breakout rooms.  2) Allow them to see the full participant list.In a zoom meeting with 20 staff, 10 are in breakout room A and 10 are in breakout room B. 1. If the participant is not a host or co-host in room A, they cannot see other participants status (be right back, away, muted, screen sharing ...) in room B.2. No participants can see the full list of attendees which is the second tab in the breakout rooms modal. Who in your organization will use this functionality?Who:  All who use Zoom with more than 1 breakout room.How will they benefit from it?How:  It let's them know if people are active before they enter the room and possibly interrupt and will also indicate if they are away from k

I've noticed that on Zoom for android, you cannot use an external microphone 🎤 with the application. You are only forced to stay with the default mic. I have the Hollyland Lark A1 microphones which should make me mobile when handling meetings. They work well with both the video and audio recording applications but don't work on Zoom.

When running a meeting we are streaming to YouTube, sometimes we have a break of 10 minutes until the meeting reconvenes.  Can we display a logo and message that streams to YouTube instead of just an empty video? 

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On macOS, when I share my screen, Zoom steals focus whenever I switch Spaces (virtual desktops) in macOS. When this happens, Zoom receives all my keyboard inputs instead of the application on the screen. I do not use a mouse and this is getting in the way of my accessibility of using my computer at work. I urge Zoom to fix this; this behavior is not ADA compliant and is in direct violation of best practices for accessibility.

For years, I had my Zoom set to automatically copy the ZOOM URL to my clipboard every time I opened a meeting. That was very helpful. That no longer works and I can't find it in the settings. Can anyone help me with this? TIA!