Meetings

After recording a session, I have imported the video into Camtasia and at first it is clear but then it turns fuzzy.  When I import it directly into Canvas, it is fuzzy.  I found an article with Camtasia that said to check the "Optimize the recording for 3rd party video editor" box but this did not help.   Anyone know a way around this? Thanks in advance.

I uploaded a MP4 of a Zoom meeting recording. I'd like to trim it but I don't see the scissors icon.

Not sure when this occured, but as hosts we are able to share a powerpoint and provide "Slide Control" to a presenter so they can advance their own slides.  Recently we've noticed that the presenter who has slide control cannot advance or go back slides using their keyboard LEFT and RIGHT keys. They have to physically press the left or right icons in the Zoom app.  Has there been an update to this? We've tried it on a mac and windows to no avail. Why would this funtionality disappear. Some of our presenters rely on their notes when presenting and would like to just advance the slide without having to click into zoom. This was previously working, and now it's not. I hope its something simple or something that I may be overlooking. 

When the Zoom Room is the host/cohost of a meeting, the expectation is that when someone raises their hand, there will be both a visual and audible indicator for the Zoom Room host. Testing this extensively has shown that the visual indicator (hand raised icon) appears on the screen, but the audible alert does not happen. We are using Neat Bars and Neat Bar Pros. Has anyone experienced this as well? Is there anything I can do to ensure the audible sound chimes with a raised hand? Any suggestion will be appreciated.

Hi all, In the past couple of weeks participants complained that my audio was fading in and out with Zoom. I bought new headphones, troubleshooted with Apple and have concluded the issue is exclusively with Zoom. In mentioning it to a client he and a colleague have also had this issue with Zoom in the past couple of weeks. My current workaround in dialing in for audio which has no issues. I'm working off a strong fiber wifi.  Anyone else experiencing this or have tips on how to remediate?  Thanks!

I have satellite internet and have restrictive data usage.  I have recently been doing exercise programs on zoom and find that the data usage is off the charts.  Is there a way to see if zoom is set for regular, HD or superHD? Carolejo

My organization  Children's Hospital & Medical Center is using Zoom for Virtual Care visits scheduled from EPIC EMR. There is a report that the attending person would get the following message when trying to connect.This issue was reported today 11/12/21 at 1030 AM Central time.Was there anything going on with zoom systems at this time? Are there any resources that can help identify what the issue was for this reported issue?Error message below." Internal Server Error 500 - v=2.0;clid=aw1;rid=INT_83bd87f96eb747df "Link ti Error message below.https://a

In the past, I have used a virtual background.  Recently i changed my ZOOM password.  Now Virtual Background does not work.  I go to Virtual Background, "Manage Backgrounds", I see the background I want, but I cannot select it.  It does nothing.  But under the background, it states, "Uploaded by Admin."  What does that mean?  How can I can change it, so i can use a Virtual Background?

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I'm pretty sure I know the answer to this, but I am supposed to check... About a month ago we had an employee leave the company.  The account was deactivated.  Now today someone is looking for a recorded meeting from that account.  When I went to look the account is totally gone, like it was deleted (which I didn't do).   I imagine that recording is gone, since I don't see it anywhere in our account.  And...do deactivated accounts get deleted eventually?  Or do I need to figure out if someone else deleted the account? Thanks!

Hello, im having online guitar lessons and when i use zoom from my mobile phone it works fine, but when i try from my laptop my guitar is muted. After some research i found out what the correct audio settings are, but it still doesnt work. I have unclicked the "auto adjust mic volume" button and clicked the "enable original sound for musicians" button. Then when in a meeting i click original sound for musicians on, on the top of the screen. Still my guitar is muted. Can anyone help me? Even the teacher doesnt have a clue. How do i fix this?

I followed the directions to sync my zoom calendar to google ( Then under (1) “Profile” tab, go to the (2) “Calendar and Contacts Integration” section and click (3)”Configure Calendar and Contacts Service” button, Then select the option for “Google” and select “Next”., The next screen will display what permissions you are allowing Zoom to have over your Gmail account. For our purposes we want to leave both options selected and click the “Next Button”., I confirmed the zoom account + google calendar were the same, gave permissions)  I also made sure on my zoom app that it has calendar syncing with the same Gmail address.   A zoom meeting I'm invited to it on my personal calendar but NOT my zoom meeting list. My zoom meetings are NOT showing up on my google calendar. Any suggestions?  As you can see from the screenshot, the 2

In the past, when i would login to the same zoom meeting with 1 account multiple times, each subsequent connection would be warned that polling would not be available or something to that effect. Recently, i'm not sure when it changed, this warning no longer appears. Also the polling window now shows up for all sign-ins where previously didn't. The interesting thing is that it lets all sign-ins vote in the poll but which ever sign-in is the first to submit gets the vote. The second and subsequent sign-ins do not get tallied.  I know it's not common, but in my environment where people share their webinar links and account information, the warning was at least a reminder to people that they needed to use their own account in order to make sure their votes got tallied.  Also i'd like to take this moment to suggest that there should be control over who can receive or disable polls. 

Last month, I set up around 50 meetings spanning Jan-Dec 2025. This week, I am trying to schedule additional meetings for 2025, but I can't add anything past 9/24/2025. I'm following the same process as last month with similar meeting details. Is there something I need to be doing differently?

I took the most recent update - i don't recognize this product any more.  I have it linked to my fathom account and now I am having the most difficult time logging in to meetings i have been invited to.  My account doesn't permit live chat - wtf??!!!  this is not service - now if i don't use the right tags here it blocks me as well.  this is beyond frustrating.  PS have been a zoom user for about 8 years

While having a meeting Zoom push me out of the meeting. Sometime 4 or 5 times in a 60 minutes meeting. Automatic assign a host while reload and open again.

weird thing keeps happening where all controls will freeze/become unclickable and i can't quit the app, but strangely the audio and video are fine? it's happened 3 times so far and i can't find an answer online. has anyone experienced this?  for reference:using version 6.1.11 on a macsome meetings i was the host, others just a participanti have a monitor connected to my laptop, which was open/not in clamshell mode all 3 times this happenedplugged into a power sourcerestarted my machine multiple times 

Hello experts, Does anybody has the same problem ? I have been using zoom as part of my work since several years on Linux.Since the upgrade on 6.2.0 (1855), During a meeting, depending on the other participant version I think,  It does not allow you to share a window application. The option is no more available. You can only choose to share a part of the screen. I am using X11 on mint (ubuntu like). Thanks

Hi, I've come back to work after a break to discover the new Zoom Workplace and am struggling to log into even my own meetings and now cant share screen (the presentations open on laptop are not showing as open in the share screen) I've tried to download new version of app but it keeps saying i am on 5.5.10 and need version 5.16.6 or higher and to call my IT dept, I'm self employed and don't have an IT dept! I need to get this resolved quickly but can't even access the tech support by phone as i can't type in a £ sign it requests me to at end of id code!!

Pendant les réunions zoom je ne peux plus accéder à l'onglet "son pour les musiciens"., normalement en haut à gauche de l'écran .Je ne peux donc pas l'activer. Les sons musicaux ne sont pas entendus par les participants.Comment récupérer cette fonctionnalité?

We have a participant that we have asked not to join our meetings anymore.  He has broken many of our group rules and we have talked to him about it.  He now joins the meetings under different names on different devices.  He became very confrontational when we talked to him and tells many other people that he doesn't intend to stop.  How do we solve this?

Can I get the saved audio transcription file (VTT) if I record to my computer?

As the host, I am not showing as the main speaker on "speaker view." Other participants are showing up when they speak, but not me when I speak. It must be something in my settings because this happens on my backup laptop as well. 

Recently, when I am logged in in my account and when I go to the Tab "Meetings", the meetings are not displayed there. There seems to be a problem with Zoom. E.g. I have connected Calendly and when I book a call I have to copy the link from the calendly mail to get access to the meeting by myself! When I logged in, the space for the meetings is just white

I have a meeting I join every day via Zoom, and each time I enter the meeting, after a minute or two, Zoom kicks me out without any reason, and I don't see any error message. It just logs me out from meeting. When I try to rejoin, the problem repeats.My internet connection is excellent, and I have tried multiple devices (laptops, mobile phones, and tablets), but the same issue persists.I have not been banned from the meeting.The meeting settings are correct, and there are no restrictions on the number of attendees or anything else that could cause this.