Meetings

1. I would like to assemble separate files of a shared screen file and a speaker view file together. Can I do this?2. I record 3-hours meeting, but the recording files are separate into 2 files. I would like to connect these 2 files together. Can I do this?

Hello! I was wondering if you have any ideas why the mouse control in the screen share option is not working on my participant's end. I already gave remote control access to the participant. Although I can see the mouse moving on his/her end, it doesn't perform the function to "CLICK" or select whatever you want to do with the accessed screen.  In short, the mouse control access given to the participant only lets him/her move the mouse and nothing else. Please help.

I have Zoom Pro. When I try to programming a meeting I can't choose 30 hours but only 24. And we need 47 hours without interruption. Could you give as a solution please?

Hiis there an option to avoid receiving chat´s during a meeting or an event? The idea is to be not disturbed during the meeting so I can focus on important things.Cheers!

i can not login to my account in my phone. i deleted the app and installed it again. changed my password, tried the Gmail and password and the fast by Gmail option, nothing works. i can not join any zoom links with my phone, and i have no problem with my account on the pc, before and after i changed the password. i have to fix it soon. there are no updates available to do 

本日からzoomのミーティングに誰かが参加しようとすると、パスコードが求められてしまうようになりました。パスコードを解除する設定を変更しようとしても、【管理者によりロック済み】となってしまっていて、解除のコマンドが動かせません。ユーザー管理のロール画面でも管理者設定にできず、アカウント設定でも特に鍵はかかっておりません。どなたかパスコードを要求されない方法を教えていただきたいです。

I have created a webinar and included a practice session option in it. The host started the webinar for 5 mins and then after the actual webinar, participants joined the webinar. After using the Get Participants list of webinar API I am getting both the time of the host i.e. the practice session time and the real webinar time in just one object, can someone please help me segregate them?

Hi, I am trying to delete some of my recording from cloud but there is only one option to download it. All setting are on and should allow it but there is no option anywhere to do so. Can anyone suggest a solution? 

I have a team in a certain region that is unable to see other's screen sharing when connected to their local office network. All they would see is 'XXX has started screen sharing'. However, they are able to see other's screen sharing while on their home network. Does anyone know what could cause this issue? If it's network, what should I be looking for? I would appreciate any help you can provide.

When sharing a screen on a webinar there was always a floating screen with meetings controls (start/stop audio, start/stop camera, etc...) but since the last update, the controls now stays on a screen with the shared content, how do i enable the floating controls again? i cant keep opening the webinar window to see of there is any Q&A or to perform other actions, and the controls i could move around so it is kind of necessary.And also, how do i make the chat window to auto-scroll? after the update it keeps appearing how many new messages there is and i have to keep scrolling down myself, but i want it to act like it was before, when it just scrolled down automatically.

When I am in a zoom meeting, how do I know which account I am signed in with? I have access to 4 different zoom accounts and log in and out of them frequently depending on the work I am doing. When I'm in a meeting, how do I know which one I am currently using? Is there an easy way to do this from inside the meeting itself? Thanks. 

Dear Zoom Community, its maybe a dump question, but im a beginner when it comes to zoom. I had an online meeting today that I joined via the desktop version. I started recording during the meeting with the host's permission. At the end of the meeting, I forgot to stop the recording and simply left the room. At about the same moment, the host also left the room. Does this mean that the recording has been lost? Because I can't see a recording either in my folder on the PC or in the cloud. Or can I somehow still access the recording? I was also a bit surprised that my online Zoom account did not show the previous meeting I attended. I thought I could see all my meeting participation there. Best wishes,Locardas

It seems that Zoom is missing some options for setting defaults for recurring meetings. For one, it would be nice if you could add attendees that are also alternative or co-hosts without having to have them be part of the account or wait until the meeting to assign them. Also, Setting the sharing options to allow all participants to share by default would be really helpful. When the host has to change that every time, it gets tedious and unnecessarily takes up time. 

Under "In Meeting (Advanced)", the "Automated captions" toggle is enabled. However, the CC tool (with the text "Show Captions" or "Hide Captions") no longer shows up. Did it move somewhere? How does a participant (not a host) turn captions on or off now? I'm using Zoom client 6.2.6 for a Mac with Apple silicon running macOS 15.1.

I had an appointment with a doctor via a Zoom link provided. Before the meeting I redownloaded the app but don't believe I logged back into my account and just pressed Join. There have been some billing concerns, and I was wanting to show we do not meet the length that was charged. The doctor has the same meeting ID every time and I know what time my appointment was so can pinpoint that. Any help would be appreciated. Thank you,

My camera just shows a grey screen on my Zoom desktop app.It's fine on the zoom web app and on my laptop's camera app. Running Win 11 Home. I've tried:- Restarting computer- Re-installing zoom workplace app- Checked camera privacy settings- Checked for laptop driver updates None of which have worked I'm on a paid account and haven't been able to use this for work! I've been using my zoom on my mobile phone as a workaround, but that's not a long-term solution.

I bought the zoom plan for a year and turned off auto renew (as many sneaky apps do this) and now every time i boot up up the zoom app or login to the web i am treated to an annoying banner that my plan is expiring and i need to reactivate. When i spend money for the whole year i don`t expect to be annoyed like this. Not even Amazon do this you get an email a few days before to remind you - you don`t get banners for the next 11 months.If it was the last month of my sub i could get understand the banner but right from the start? it's not on.I know what you`re thinking - just turn it back on until just before it renews but this is not the point but who knows if we'll even have a planet in 11 months time and they'll just laugh if you have auto renew on and forget.If this annoys you friends please speak up

I have a user who's hosting several hours-long meetings/workshops. She always records these meetings. I have all users on our our Zoom account set to:Auto-record meetings (though the host does have the ability to start/stop the recordings at their leisure)Record to our Cloud Storage (this cannot be changed by non-admin hosts)On review of the recordings after the meetings, however, she's noticed that the recordings are sometimes cut off. About a month ago, it was about the last 10min that wasn't recorded. Not that big of a deal, though still annoying. But for yesterday's meeting, a whole 1.5 hours wasn't recorded. That's a big problem. In the last 3yrs of using Zoom and being an admin, she's the only one I've come across having this problem. She is not the first in our organization to host and record long meetings. Additional details: She has a Pro License assigned.She should ha

HELP PLEASE!!!I can't get the sound to come through the microphone on the Studio Display on Zoom, it's still heard on my macbook, and no sound comes out either

Hello, I have some doubts which I hope the Zoom community can help me with. I am using a paid account to create a zoom meeting for my staff. After my staff joins the meeting, I passed the host to my staff and leave the meeting. After I've left the meeting, can I create another meeting on the same day? Thanks

I dont know what to do.. desintall and reinstall ?

When using automatic proxy settings in Firefox on Windows 11, the meeting link does not work.I have found that if I specify a PAC file in the manual settings, there is no problem.I know that this can be worked around manually, but this makes the automatic settings meaningless, so is there anything I can do about it?I don't know if this is a Firefox problem or a Zoom problem.I have confirmed that there are no problems with Chrome and Edge.

I started a zoom - sent myself a link to that meeting to also join with my mobile. When I click the link - it's telling me to install Zoom. I already have Zoom on my phone and it is updated ???

showing Zoom windows during screen share is not workingI have completed all of the steps several times. including restarting zoomTo enable or disable Showing Zoom windows during screen share for all users in the account:Sign in to the Zoom web portal as an admin with the privilege to edit account settings.In the navigation panel, click Account Management then Account Settings.Click the Meeting tab.Under In Meeting (Basic), click the Showing Zoom windows during screen share toggle to enable or disable it.If a verification dialog displays, click Enable or Disable to verify the change.(Optional) If you want to make this setting mandatory for all users in your account, click the lock icon , and then click Lock to confirm the setting.Sign out of the Zoom desktop client and sign back in.Alternatively, you can exit the client and re-open

What tool can I use as a guest in a meeting to have subtitles in the meeting language (English) and in Spanish? SPANISHTengo la siguiente situación. Entré a trabajar en un proyecto multinacional donde las reuniones diarias se realizan en ingles (mi nivel de ingles es B2), estas son coordinadas y programas por el cliente a través de Zoom, y muy pocas (solo las que nosotros organizamos) se programan por nuestra herramienta empresarial que es Team. En ninguna de las reuniones se puede hacer uso Inteligencia Artificial como COPILOT u otras para obtener transcripción en el idioma de la reunión ni resumenes. Actualmente yo uso Apowersoft en mi computador para grabarlas. Busco soluciones para: a) Que me traduzca en tiempo real y solo para durante la reunión a Español. Esto me ayudaría a entender la reunió y a responder en ingles las preguntas