Meetings

For the past few weeks, despite regular updates (we enforce the system rule that students can only join with the latest version of Zoom), some students—most likely using macOS and/or iOS—have been experiencing issues with viewing the shared content from the instructor. This issue affects those who join the meeting after the content has already started being presented or after they reconnect following a disconnection (which is essentially the same scenario).The workaround is to reshare the presentation specifically for these students, but this is frustrating. Has anyone encountered a similar issue recently? (This problem did not occur before.) The issue affects only some students, while a large number can see the shared content correctly.

Hola comunidad Zoom, tengo una notebook con Windows 10 Home Single Language, versión 22H2, compilación 19045.4412. La computadora que tengo es una Asus La cosa es que siempre tuve descargada la versión de escritorio de 64 bits de "zoom workwork" y siempre corría fluido en mi notebook, incluso podía hacer otras actividades en la PC mientras estaba en una reunión, pero desde las ultimas actualizaciones desde (abril de este año 2024) empezaron los problemas... Con solo abrir la aplicación hace que el cpu de mi computadora pase al 100% de uso, y por eso se comprueba todo con solo abrir la aplicación, quería para enviar los comentarios desde la aplicación pero ni siquiera me deja, por este problema tuve que desinstalar la aplicación de mi PC. No sé que hicieron con las últimas actualizaciones que dañaron Zoom, abajo te adjunto unos vídeos donde puedes ver como todo sale mal sin siquiera unirte a una reunión. La versión de zoom que instalé hoy es 6.0.10

After I have been successfully authenticated for my Zoom Government account, I am no longer able to launch the zoom client. When I try and "Launch" the meeting, nothing happens.  Previously, the launch button would start zoom-client and I would have a desk top application to access my meetings.  Suddenly last week, it stopped. I have tried reinstalling Zoom (from apt and a .deb file), deleting ~/.config/zoom* ~/.zoom to no avail.  I am unable to launch this from either Chrome of Firefox.I am running Ubuntu 24.0.2 and zoom-client 6.2.3.  Thanks for any help. 

I was using the API (Get Meeting recording) and the results provided me a long URL to a video recording of the meeting.  I tested that URL in a private browser window and was surprised that I didn't need a token to retrieve it. Is it available on the public internet as it appears, and is the really long GUID in the URL a method to make it hard to construct, or are there setting I can I make to require a token?

Hi,Does a locked meeting prevent users from leaving the meeting? I know it prevents others from joining, but what about leaving? Is there any function that prevents users from leaving? Thanks!  

I have recently got a new laptop with Windows 11. I can't get the built in microphone to work with Zoom. I am able to use the microphone with other programs and apps, so know it works. I have followed many troubleshooting suggestions online with no luck. Is there anything I can try? Thanks!  

While attending meetings, my aspect ratio keeps changing to widescreen despite my settings. I am sometimes able to de-click and re-click video HD and Original settings to revert to desired non-wide setting, but soon after it always goes wide. Do not want.Is there no way to lock your aspect ratio and keep it locked? Using a Logitech BRIO camera with an M1 Mac Mini.

Just purchased a Logitech C920s webcam in the hope of improving my Zoom presence. I have installed the latest version of Logitech Capture to achieve this. After trial and error I realised that I had to start Zoom before starting Capture. From Capture I can control focus, saturation, brightness, etc which is all fine. What I can't control is the zoom ratio. I can set a zoom ratio in Capture, but it is not reflected in my Zoom experience. Someone has suggested working through OBS 'virtual camera'. Would this solve the problem, and how would I do this (I have OBS installed)? Thank you.

Is there a way for me as a participant to see a record of the meetings I have joined? I know how to look at records of the meetings I hosted and seeing all the people who joined my meeting. Can the inverse be done? Can I find a history that can prove that I joined a meeting?

At the start of February I was forced to do an upgrade and now when no one can hear me, although I can hear them.  Zoom has worked perfectly for me for years and now this forced upgrade has broken it.  I am now on desktop Zoom for Linux (Debian) version 6.3.10.  When I go into Zoom audio settings I can select the microphone and when I speak I can see the blue bar move.  However, there is no "Test mic" button to do a recording.  So, obviously Zoom is picking up my microphone but not sending it on to others or not doing so properly.  Also, the microphone works perfectly in other applications.  For instance, I can record and playback from a terminal or using VLC.

Users in our system are listed as SSO or both email and SSO, except for one user. Instead of one listing in Users he has 2, one for email and one for SSO. I automate data extraction and reporting, and this user's duplication creation duplicate record when joined with other data sources. ow can I correct this?  

I host a zoom meetings 7 times but my students are facing this issue. When they entered the meeting code they face the issue it has your meeting ID is not working.What should i do. Should I buy zoom?

I recently held a Zoom meeting which I recorded, but there is nothing in my Recordings and I received no Meeting Summary via email. How can it be recovered? And how do I avoid this happening again?

I am looking to set-up 30 "Broker" meetings.  These Brokers are not related to my company.Brokers already have their own Zoom accounts. Each Broker meeting would be reoccurring over 5 days and run 8am-5pm.   Each of these Broker meetings would have  Customers join at various times during the day.  I would like to give the Customers a single link to join a specific Broker  ( Link for Broker 1, Link for Broker 2, etc.). I would like to schedule these 30 meetings and allow the Brokers to have full access (start meeting without me)What is the best way to accomplish this?Have the Broker assign me scheduling privileges?  How do I manage and review these schedules?Create a single account and add licenses for each Broker (the project is temporary and I don't want to hijack their Zoom accounts) That happened to one of my Zoom account (un-linkable).Creat

First, trying to even make this comment was blocked because I had to select a "Board" in which to post it.But, my issue concerns logging into my account....for which NONE of the boards listed were appropriate.So, Zoom has forced me to select an incorrect board to begin with.While I can log into my Zoom account normally using the Chrome and Edge browsers....I cannot log in using the Firefox Browser.When I reached out to Zoom, I was forced to use their "chat support", which could not break out of its circular logic.  As a result, none of the prompts it offered me were even nearly correct and I could not force it to break the cycle and create a new issue.That said, it is obvious that changes within "either" Firefox or Zoom have broken the ability of Firefox users to log into Zoom accounts.The suggestion "Use Chrome" or "Use Edge" is unacceptable, as I Choose to use Firefox and will not be told how to use my computer.

-Cuando ingreso en una reunión SEMINARIO WEB, se comparte un video desde youtube no se puede habilitar compartir sonido.-en un reunión de ZOOM normal, si se puede habilitar compartir sonido. 

Workplace Proで契約していました。未払によりサブスクリプションがキャンセルされたため、2025年3月6日に支払しました。・請求書を見ると「サブスクリプション期間2025年1月31日-2026年1月30日」となっているため、2025年3月6日に支払った分で2026年1月30日までPro契約になったものとの認識でおります。・ただ「プランと請求」画面ではまだ、Workplace Basicのままになっており、Proに変更されていません。・「プラン管理」画面でも、"現在のプランはWorkplace Basic"となっています。・ログインし直してみましたが、状況は変わりません。このままの状況で、Proの機能を使うことができるのかご回答お願いいたします。

Hi, I am trying to import a registration list and when I click on the Import from CSV box, a dialog box opens but no file name has populated. As a result, there is nothing to save. 

I was the chairperson of a non-profit board that has a Zoom Pro account. When I left the board, we changed the name on the account to the new chairperson. I have my own Zoom account and get invitations to Zoom meetings not related to the former non-profit. But when I click the link from the Zoom meeting invite it grabs the non-profit account and displays my name as the new chairperson's name. When I schedule meetings using my own account, my name displays correctly. What do I, or the non-profit, need to do so Zoom links don't grab the non-profit account when the invitation is to me, not the non-profit?

If we delete a user from our account, will the meeting links that they had already created still work or no?

Hi, I am a paid customer and users from China can not join. Please fix or give me my money back.

Hey everyone, Lately, I’ve been experiencing some annoying issues with Zoom—random audio dropouts and video lag, even with a stable internet connection. I’ve tried adjusting settings, updating drivers, and even switching devices, but the problem still pops up occasionally.I use Zoom for client calls and team meetings, and since I also run an eCommerce business using Sellvia, clear communication is crucial for handling orders and discussing strategies. Has anyone found a reliable fix for these issues? Any tips on optimizing Zoom settings for smoother performance? Would love to hear what’s worked for you!

I've had this happen a couple of times in the last 2 years- When the person who is screensharing annotates, and annotation disappears after a few seconds. It is not happening to the participants. The last time this happened, IT had to uninstall and reinstall Zoom on the computer. Can you think of anything else I can try first?

Error says "Cloud Recording has been disabled. Delete existing recordings or purchase additional storage to continue to record" When I go to recordings, there are no recordings there. There is no Trash tab/link so cannot see/delete what's there. I am the account admin and only user. I have an active (basic) Workplace Pro account (and Webinar subscription). How can I delete recordings from trash? thanks all!  

How do I get this bug to the Android Zoom app beta team? During Zoom meetings I want to use my Motorola RAZR+ 2024 smart phone (this is a foldable phone, aka "Ultra 50" internationally) external display. Zoom launches and audio and video works initially, but within 30 seconds the broadcast (my picture) video freezes. I can start and stop the camera sharing and the broadcast (my image) video refreshes, then freezes again. I downloaded the Zoom app (Android beta version) from the Google Play store, and have automatic update installation enabled. However even the newest beta version has this problem. (Of course, did all the normal troubleshooting -- restarted the Android OS power off/on, re-installed Zoom, cleared app cache, etc.). If I have my Motorola RAZR+ phone open, so the Zoom app is open on the large (unfolded) primary display, no problems. So this is only a problem with the smaller, folded, external display.