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Newcomer
June 12, 2025
Solved

incompatible across platforms

A potential client was scheduled for a meeting and sent me her link.I 'm on Mac and she is on a pc and it said we could not connect unless I was also on a pc.

    MGSR
    MGSRAnswer
    Community Manager
    June 13, 2025

    Hello @Plan4ever18,

    It seems you may have encountered a compatibility or configuration issue. Zoom is fully cross-platform, so Mac and PC users can join the same meetings without any limitations.

    We recommend verifying that the link provided is a standard Zoom meeting link. Alternatively, you might try scheduling the meeting yourself and sending the invite to your client.

    Let us know if this helps or if you need further assistance.

    3 replies

    MGSR
    Community Manager
    MGSRAnswer
    Community Manager
    June 13, 2025

    Hello @Plan4ever18,

    It seems you may have encountered a compatibility or configuration issue. Zoom is fully cross-platform, so Mac and PC users can join the same meetings without any limitations.

    We recommend verifying that the link provided is a standard Zoom meeting link. Alternatively, you might try scheduling the meeting yourself and sending the invite to your client.

    Let us know if this helps or if you need further assistance.

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    MGSR
    Community Manager
    Community Manager
    June 27, 2025

    Hi @Plan4ever18!

    Did you see the previous response?
    If it has resolved your inquiry, please press Accept as Solution.

    If you need further assistance, please let us know.

    Have a great day!

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    MGSR
    Community Manager
    Community Manager
    June 30, 2025

    Hi @Plan4ever18!

    Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

    If you need further assistance, please let us know.

    Have a fantastic day!

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