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Bot can't understand me. Basic question! The pricing table says the above is £119.90 per year. On our account it says next payment due is £129.90 . The difference is too small for VAT and it does say that the latter includes taxes in any case.  Anyone know which is correct?

I have an overdue invoice, for which the plan is valid until June 10, 2025. I want to discontinue my subscription because I can't afford the plan. The invoice is overdue for 5 days. Can I pay for the 5-day overdue fine instead of paying for another whole-year plan?

When I set up zoom years ago I used the hi@ email address.I then changed it to kylie@ as I had a new staff member using hi@ and I wanted to have full login myself.Somehow it's now changed itself (ZOOM!) back to hi@ and I ca n't change it back.I have tried to contact support and the CHAT tells me I'm not eligible for support - even though I have a paid account, which I think is outrageous! One of my team members has the login, however I, as the company owner, should have it. No matter how hard we try, we can't change it back to me. I have screenshots and all manner of things to share. Please help! p.s When I try change the Zoom account's email address to kylie@ the message I receive is that kylie@ is already registered ... however, I can't log in with that email address. Very frustrating. Screenshots attached. Thank you. 

HelloI had contracted the Zoom One Pro plan but I purchased the large meeting plan for 500 spectators. Can I cancel the pro one plan without losing its benefits and stay only with the large meeting plan?

Not sure how to change this, since the email in the Native app is one I no longer have access to. I created a  new acct using my Apple account, but it somehow linked both accounts (perhaps due to name and phone number?). Then I tried removing all Zoom apps and data and reinstalled. Same problem. I'm running on a MacBook Pro with M2 Max, using Zoom 6.0.11 (35001)

Last Saturday, I signed in with a Pro Plan using a mistaken email, I used puntoycoma.sv, instead of my correct email pycoma.sv. I reported this but I didn't have an answer, so I made another subscription with my correct email. The thing is, that I want to cancel the subscription with the mistaken email because I can't log in and I am not going to use it. Can you help me please?

For this article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068522 - use case for being able to host 2 meetings simultaneously - do the meetings have the same link/ URL? 

Hi, I have configured Zoom SSO and Auto provisioning, but some user that are being added is requiring to confirm email address which does not happen to other users. any idea how can this be resolve?  

Bueñas tardes: Hice un pago de servicio mensual y me corta a los 40 minutos. No puedo comunicarme con servicio al cliente en español.¡Ayuda por favor! 

So, basically the error 1132 is when APPARENTLY one person has violated the zoom's rules.    Apparently because they have a very stupid policy, they don't even try to send an alert or something similar before to block the MAC address of a device, and exactly , they don't blocked the profile like a lot of times i read here, they pretend to say they block profiles, but actually they block physical machine.   But they wanna tell us they are so kind they forgive us the first time if we have been. bad kids, but only the first time.   So if you have bought for instance a second hand laptop from a pretty bad kid, you are so happy to have saved maybe a lot of money, but when you tried to download zoom and use it as usual, you are gonna to discover you can't use zoom. Ever. With the laptop you just bought it. And the stupid thing, is that at the beginning you don't understand whats going on, so you try to enter on zoom with your phone, and it works perfectly..  so with

I am getting the error code 1132 come up and it is not allowing anyone to sign in on zoom on the app, its becoming rather frustrating and when `I raised a ticket no help or support was offered but it was insinuated that if I paid for a subscription that then I will be get help, please can someone help ive raised the report, tried deleting the app/removing from files and re downloading yet I still get the same problem can someone please put me out my misery

No puedo abrir sesión ni asistir a reuniones desde la app en ios, desde el navegador o en Android sin problemas.He intentado usar distintas redes WiFi, sin solución. He contactado con Trust and Safety, y tampoco me Dan solución. Alguien me ayuda

Is the Zoom for Healthcare Pro plan the same as the Basic Pro plan? The only difference is selecting and signing the BAA (Business Associate Agreement) option?

when trying to create an organization I enter the Org name and the admin email, I pass captcha but receive "500 Internal Server Error" on safari and chrome, every single time.

My Zoom account is showing up like a free account, but I pay Pro and is not giving me access to team chart for support. Can someone help me

Dear Zoom support, I received a message to "***********". This email address is only used for my account on Zoom. I never gave this address to anybody else than Zoom. So there must be a leak in Zoom and someone got my email address. Please investigate! Here are all headers and below the content of the message: Return-Path: <***********>X-Original-To: ***********Delivered-To: ***********Received: from host.pkbdsa.biz (pkbdsa.biz [85.234.135.236])by vmi684753.contaboserver.net (Postfix) with ESMTP id 8EC552A003Bfor <***********>; Thu, 6 Jun 2024 13:57:05 +0200 (CEST)Authentication-Results: vmi684753.contaboserver.net;dmarc=pass (p=NONE sp=NONE) smtp.from=pkbdsa.biz header.from=pkbdsa.biz;dkim=pass header.d=pkbdsa.biz;dkim=pass header.d=pkbdsa.biz;spf=pass (sender IP is 85.234.135.236) smtp.mailfrom=*********** smtp.helo=host.pkbdsa.bizReceived-SPF: pass (vmi684753.contaboserver.net: domain of pkbdsa.biz designates 85.234.135.236 as permitted sender) client-ip=85.234

Posting this from an ALTERNATE account as the account in question I am unable to sign in to, or restart the account creation process because I accidentally selected "Education Account" when this does not apply to me. Can support please help with this as it is a timely issue? I need this account as soon as possible! 

Hey community, I am a business coach providing coaching sessions via zoom living in Berlin, Germany. When I started I neither had a seperate business bank account nor a tax number for my business.From now on I have both. I was able to simply add my new bank account details to pay my subscription from now on from my business bank account. BUT I was not able to change the tax details.1. As a business I understand that I should receive a net price from zoom.2. I want to add my tax number Who can help? Do I need to cancel my subscription and start a new one? Best, Peer

I lost the recovery key and the codes of the application of the 2Af double factor authentication key and I cannot use this account How can I reactivate myself, because I cannot within my account

I have been trying to access my account from a different device and I’m being told the password is wrong, so I tried to change it and it says I do not have an account with the email and my old password is wrong.I do not know what to do as I can’t log out of the account that was paid for or else I will entirely loose it. and to get any response you have to run around in circles

I wish to when did the price of Annual Pro license increased from $149.9 to $159.9 ? Have any annuounment issued to user ?  

I am a single owner using Workplace Pro, which I assume makes me the User/Admin.  My version is 5.17.7 according to About Zoom.  I have discovered there is an update but "Check for Updates" is not in Profile.  If I go to the Zoom website, locate the updated version, and try to download it, nothing happens.  All that being said, my 5.17.7 version looks completely different now than it did several weeks ago.  I also tried to update the Zoom app on my iPad and was unsuccessful. Similar issues in this community say to completely uninstall and reinstall.  Is that what I should do?  I can't seem to find the CleanZoom tool that is referenced in the database.  The link to it doesn't take me to the tool. I can try uninstalling using Control Panel if that is the optimum course of action.  

i have paid my bill, but at 20 February i receive a notification on my zoom account that there is a "Credit" on my Payment History. Inside the invoice it written : Credit Balance Adjustment but i have not receive my money back, and my account subscription still on basic. somebody can help? thanks

So it seems my main account is on their block list.How on earth are you meant to get it unblocked if you need to log in to access support, is there any way anyone knows of to get this sorted. Dealing with these big tech companies really sucks when it goes wrong.Also tried calling with no luckand tried opening a ticket on this account but it just gets auto closed as soon as i submit it.

I cancelled my account and Zoom keeps billing me. I tried calling the number on the website, it's invalid.  HOW CAN I STOP THIS BILLING?