Cant switch from basic to licenced | Community
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Newcomer
June 20, 2024
Question

Cant switch from basic to licenced

  • June 20, 2024
  • 1 reply
  • 0 views

Guys what is going on honestly i payed 180$ of hard made money... why cant i switch my account from basic to licenced, what is going on... not cool at all

1 reply

S_K
Community Champion | Employee
Community Champion | Employee
June 21, 2024

Hi @mrgatsbu25 

 

This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic

 

If you need further assistance, please reach out to Billing by chat.