Webinars

Is there a way to remove or replace the Zoom logo that appears in the Webinar registration email? Thank you

I forgot to click the ”Include email address in attendee report“ in the zoom webinar setup. But I'm in need of the email address for the internal records.Is there any way to get the attendees' addresses of a finished zoom webinar?     

Hello. Please tell me about the maximum number of participants for webinars.We are planning to hold a webinar that is likely to have around 450 to 600 participants. Our current contract has a participant limit of 500 people.We only want to increase the contract limit if it looks like we'll exceed 500 participants on the day.If we increase the limit, will the expansion apply to webinars for which we've already issued URLs?Also, we don't want to change the URLs (as they've already been shared with participants).Will increasing the participant limit change the URLs that have already been issued?

After finishing a Zoom Webinar in Zoom Events (with one session) am I able to retrieve the Q&A questions that were submitted by the audience? I can retrieve a Q&A Count in Reports, but cannot retrieve the full questions themselves. 

Hello All. We use Zoom Webinar for our training events.  I do recordings the same way each time.  The recording window is maximized when I start the recordings and stays maximized all the way through.  When I open the recordings later sometimes the windows are maximized and sometimes the widows are smaller. Has anyone dealt with this issue and if so how did you resolve it?  Also for the smaller screen recordings is there a way to make those maximized without reducing the quality of the video? Thanks for your help in advance.

Hi! I know this is something that can be done on zoom webinar but I wanted to see if there is any way I can download the sessions on Zoom events and edit them together. I am aware that there is an edit feature on zoom events but the download would be helpful to be able to place on our website.  Thanks! Kat 

I "attended" a Zoom seminar on my iPhone for work that was 4 hours long.  I didn't use the Zoom ap on my I just used the link from my email.  Now they are saying I was only active for 12 minutes, is there a way to view on my phone,  how long my phone was connected for the meeting?  Thanks in advance for your help.

In Zoom webinar, there is a setting avaiable to choose a slected set of emojis. That also includes laughing emoji.  Since there is no facility to see who is using the emoji in webinar setup so some people misuse that emoji.  The effectiveness of a webinar reduces because of that.   Other selected emojis are good to be there as even if someone uses them excessively it doesn't create wrong impression.  So I strongly suggest that either that laughing emoji is removed from the selected set of emojis or some other provision is given. 

One of my clients is having a problem connecting his Zoom account to Eventbrite.We keep getting an error message saying "We are having trouble connecting, please try again".Anyone else come across this issue? Maybe this is a tech glitch with Eventbrite or Zoom but it's been going on since yesterday, so not sure what's going on.

I am currently working on a Zoom webhook integration. While I am able to successfully receive webinar.started and webinar.ended events in my Ngrok setup, I am not receiving any real-time chat messages.I have configured the webhook to include the following events:webinar.chat.receivedmeeting.chat.receivedall_chat_messages (or related chat events)Despite this, messages sent in the webinar chat do not appear in Ngrok.I would like guidance on:Whether I am missing any specific event configuration to capture real-time webinar chat messages.If there is an alternative method to receive real-time chat data for webinars.Any common pitfalls that might prevent chat events from being delivered to my webhook endpoint.This is critical for my application as I need to process chat messages in real time during the webinar.

We are using Zoom Events for our upcoming hybrid multi-day conference. Within that Conference we will have our AGM. Our attendees for the Conference have registered and paid to attend via a different platform - not Zoom Events.Most of our attendees will be in person. But we will have a few attending the online version of the Conference.  However, for the AGM session, we want to open it up to all of our members, including those who have not registered for the rest of the Conference. We only want them to access that particular session via Zoom online.  How can we share them the link for that session, without giving them free access to the rest of the Conference that others have paid for?  

Greetings Zoom Community! 👋Hosting a virtual event? Boosting engagement is the key to creating memorable and impactful experiences. Let's explore some creative ways to keep your audience hooked and energized throughout:Interactive Icebreakers: Kick off your event with a fun icebreaker to get everyone comfortable. Maybe a quick virtual scavenger hunt or a two-truths-and-a-lie game?Themed Virtual Backgrounds: Encourage participants to use themed virtual backgrounds related to the event. It adds a playful touch and sparks conversations.Live Q&A Sessions: Keep the audience involved by incorporating live Q&A sessions. Zoom's chat and Q&A features allow for real-time interaction and engagement.Polls and Surveys: Break up your event with polls and surveys. It not only provides valuable insights but also keeps the audience actively par

Hi, We have a Licensed zoom actn and are trying to integrate it with Learnupon for Webinars. The articles are not helpful and i am not able to reach their support, just the Ai which isnt helpful. Any help is deeply appreciated as I have less than 7 days to send the invites out. 

Can't find the list of those who have registered ? Where do I see who has registered for our upcoming webinar? Thx

Hello — We use Zoom webinars on a regular basis. My boss is typically the one who hosts the webinars and has the webinar license in his Zoom account. I am the one who typically sets up and manages the webinar in his Zoom account. However, this is turning into an issue with me having to access his account (especially with 2 factor authentication).What are best practices here? Should I move the Zoom license to my account and add him as a co-host (I typically join the webinars in the background as a co-host/panelist with my video & audio off)? As far as I can tell, the only downside is that he would not be able to start the practice session and I would just need to do that.

We have a webinar scheduled for 1PM ET US, accommodating the panelists' and hosts' time zone. However, when end users add the webinar to their calendar from the Zoom Reminder, it adds to their calendar at 1PM their local time, instead of adjusting for time zone (ie, when a PT attendee adds to their calendar, it is showing the webinar at 1PM PT rather than 10AM, which is 1PM ET). Can this be addressed from our side, or is it a bug?

I set a Zoom Webinar registration form and added a few custom questions, all of which are set as "required". I see the questions when I test the form, but the responses (or fields) are not all present when I run the registration report. How do I fix this? 

My company is transitioning from On24 to Zoom Events. One of the features we utilized was the ability to forward all questions submitted in a webinar to an email account. That email account was integrated with Salesforce, which would automatically create a new opportunity in our CRM. Is there a similar type of workflow that we can implement with Zoom Events, specifically SimuLive Sessions Q&As, that can achieve the same or similar results?

Hi AllWe experience some issue with sync to salesforce for zoom webinars. We have install zoom for lightning, and do experience different pattern for the webinars created. Attendee - attended the webinar are not always sync to salesforce. We have tried to get in touch with zoom for help, but without any luck. Have anyone experience the same and how did you overcome the issue?any input would be helpfull - Thanks in advance

I m just upgrade my Monitor. Now using Samsung G9 Odessey 49inch monitor.Issue: When I start share my screen or Partially share like a portion od my screen and do Record the color and recordings are like complete washout colors and its feel like it record so blur.example like this: https://ibb.co/R47QHjh6but when i screen short or when i do OBS the real color comeslike this https://ibb.co/1GyvkB3DI dont use HDR at all.other settings like this:https://ibb.co/PvYdLv9Qhttps://ibb.co/JRqDW5FgI dont know what to do. i change some settings and seen non of these work at all.what to do?I am teacher and my 90% work happen on Zoo

Hi,I have an upcoming Webinar event where translations are needed in 15 Indian languages. I realized that Indian languages can be added only as Custom Languages and there is a limit of 5 in this category. Can anyone advise on how I can have translations availed for 15 Indian languages? 

In a webinar we could share the image of video, but there was no option to share video audioHow can we do it???Was it an error from ZOOM?

Hi, I'm trying to register to the webinar of today Complying with U.S. and Canadian PFAS regulations and I am not receiving the e-mail confirmation. Anyone can help?

Hi,I regularly receive webinar confirmations or updates that I did not request. So I spend my time unsubscribing. In the past, it was possible to indicate that a subscription was unwanted, but that option seems to have disappeared. The only solution I see now is to block all emails from Zoom.Would someone have a less drastic alternative to suggest?Thank you,Nicolas

Hello, How do I contact Zoom to inquire about inaccurate reporting data for Webinars? For example, I know 20+ people registered to attend my webinar, but Zoom is showing only 14 registrants when I export the list. This has been an ongoing issue, and I don't know why Reports is not showing accurate data in real time.