Webinars

In the webinar tab, created a webinar weeks ago as I have done many times. Just yesterday, I no longer could edit the webinar as when I went to save, received this message - "something went wrong. Please refresh and try again." Refreshing does not work. Today after the webinar got the attendee page but on step 3, it would not generate the report and again, I got the message -  "something went wrong. Please refresh and try again." Bot is of no assistance other than to clean my cookies off, which I have done. 

Hi - I just did my first Webinar. I recorded it and I have easy access ot the recording and the participant's log. However, I cannot find the Q&A log. There were a few comments/questions I did not have time to answer during the webinar, and I would like to go back to those people.  So ... is there a record of the webinar Q&A?  Thank you!Irina 

I added a new language inside ZOOM settings and it appears among the list on the website. However, when I schedule a new meeting and want to add the interpreter, the said language isn't present. Is there something that I'm missing? Thank you in advance. 

Hi, Usually when I share a screen, all user thumbnails appear on the side (when recording to computer), but when I am on YouTube Live streaming, only the thumbnail of the person speaking shows.How can I make all user thumbnails show on YouTube live?

I use the same survey content every time I schedule a webinar. Is there a way for me to not have to type in the content from scratch everytime? I schedule webinars daily and it seems like a tedious waste of time copying out the same survey content each time. I like the survey being part of the Zoom follow- up email so it is important for it not to be a third party link (that is currently an option). Anyone else come across this problem?

Hello,On September 18, we organized a Zoom Webinar for one of our clients, but we experienced trouble connecting to the Zoom servers.The client has a strict firewall policy and needs to know which ports to open before we can access Zoom. Could someone please provide a list of the ports that need to be opened in the firewall, and clarify whether there is any difference between the port numbers for a free Zoom Meeting and a paid Zoom Webinar session?Kind regards,Remco

I am writing to express my frustration regarding unauthorised webinar invitations I have been receiving.Unsolicited Invitations: I am being invited to webinars and meetings I did not sign up for. These invitations come from users who have added my email address without my consent.No Unsubscribe Option: The invitations lack an unsubscribe link, preventing me from removing myself from their mailing list. This raises privacy concerns and violates standard data protection practices.Steps I have already taken:Verified that I did not sign up for these webinars.Attempted to find an unsubscribe or opt-out option but found none.What I need to happen immediately:Remove me from this particular user's invitation list to ensure I no longer receive further communications from them.Implement measures to prevent my email address from being adde

I sell my coaching program through webinar zooms. I would love to add to my landing pages and emails an "Add to Calendar" BUTTON to improve show-up rates. I hate having to pay AddEvent over $30 a month just for that, when it feels like a feature that would need to be included in the Zoom webinar subscription. Is there a way to do this that I'm missing?

I want to track, who invited someone to a webinar. I created a custom question for the webinar registration.invitedbyReferrerWhen i open this url, the forms will not be prefilled. Why?https://us02web.zoom.us/webinar/register/WN_zJD8ilB5Q0i2TT0Db1QKew?Referrer=fqwfqw&invitedby=test

Hello,I would like to know if someone can provide insight on how to prefill custom fields via the Zoom meeting URL.We are forwarding a Webinar Zoom invitation in which one of the custom questions: I was encouraged to register by?When Inspecting the web page I found that the id="question_Iwasencouragedtoregisterby?" The idea is to prefill this field with the name of the sales rep forwarding the Webex webinar invitation. Thank you.

HelloI have many webinar sessions set up for a Zoom event. My question is about hosts and who starts the webinar. As an example, I've attached a screenshot of the Speaker section for a webinar.  Do I need to assign one of them as an alternative host?If I don't, who can start the webinar besides me?  CheersEDIT: I am the admin that is created and is producing the webinar

How do you disable speakers from entering the webinar from the backstage? As well as disable them from leaving the webinar into the backstage. 

I am hosting the event - on Zoom webinar and I want to stream first 45 minutes to Youtube and Linkedin - is it possible?

Hi! My company is looking into getting Zoom Webinars. It looks like it's an add-on. What do I need to have first to then add on Webinars? Additionally, is there a limit to how many different log-ins can host a webinar? My boss would like us all to be able to host, as she doesn't like using her own computer.  Thank you for any assistance!

Hello! We have recently hosted a Zoom webinar, all great, panelists and host were sharing their screens during their [presentation, all perfect. Now I wanted to share the recording, but the recorded image showing during the whole event is only from the first panelist - not event from the host! But during the event all was fine and working. Is there a way to revert this? To go back to what we were watching when it was live? I have organized other Zoom webinars before and this has never happened. And I honestly can't find anything under the settings. Any has an idea why this happened? Thanks!HCP

Does anyone know how to get a high resolution in zoom? Do you need to have the pro version? I have been using my laptop to record meetings and the quality is very low. Would it be better if I bought a separate web camera? Any tips?

We have a Zoom webinar account set up and integrated to HubSpot. This integration has worked in the past with few issues. The HubSpot workflow we have set up for our latest webinar is running, but returning the following error "Action failed because HubSpot is being rate limited by the connected app, but will retry soon."We did just put up a new website and while I was testing the website this weekend, the number of form submissions that would trigger this workflow were less than 10 (no other API calls to Zoom). HubSpot support told us to wait to see if it cleared on its own. After 24 hours I retested and got the same error. Any ideas?

Running ads for a company to promote a webinar each month. The problem I am facing is that when a potential client clicks the registration page link, all the Google click id info is lost. Is there an integration or process I can use to preserve the date (URL parameters) from the Source Page and carry that over to the Registration Page? I already know a process using Zapier to link the Zoom participant creation to create a conversion in Google Ads. The problem is that without the click ID, Google can only see that a conversion was tracked, but it has no idea what caused the conversion. Client Path diagramed below: Ad Clicked --> Our LP -(All click data lost here)-> Zoom Meeting Registration LP --> Creates Google Conversion.  Essentially the problem now is that Google brings in leads, but doesn't understand, due to lack of detailed feedback, which clicks the leads are coming from.&n

I'm on an annual subscription to Zoom, and I'm going to use the webinar only for 1 month and cancel it after paying monthly for the webinar only, is it possible?The unsubscribe button on Zoom doesn't work and I asked to contact Zoom, but they said no. Does anyone know why?

since i got a new lap top when ever i share screen & record, it records black boxes over my slides (like the shaddow of any notification boxes or the box that my face is in. they dont go away. how can i fix this. ive tried the support chat of the auto ai response which says try video rendering changes in settings but nothing seems to make a difference

If I have a scheduled webinar with a series of 8 occurrences is there a way of changing the set up so each occurrence has a different title?

I recently ran a series of webinars over multiple days and because we had many attendees, I set it up as a recurring event to ensure the webinar link stayed the same for all sessions. Each session had multiple panelists at different times, but I could not invite people to be a panelist for just one session. This led to a few awkward moments because panelists didn't just have one email with their panel time, they had an emai with the full list of sessions and could join at any time. Some of them clicked in to "test" the link while another presentation was happening. Is there a way, in the future, to reuse the same webinar link but to add panelists only to their particular session at their session time? Is this something Zoom Sessions or Events can handle? It seems like an overkill solution.

In the Panelist Invitaton list, I always use the copy button and send my panelists their links.  Today, i am unable to open that, and it tells me to refresh my page. I have cleared cache and tried on multiple computers.

We usually have 5-15 upcoming webinars in our Zoom account and we want to monitor the number of attendees in the weeks before the event to increase marketing, if needed. Right now, I can only see the number of attendees in one of these ways: if I click into one of the webinars to edit it: takes a lot of clicks for 15 webinarsif I go to reports: as the maximum report range is only 1 month, I need to change the report range several times in order to cover all my upcoming webinars Is there a user-friendly way to see the the numbers for all upcoming webinars on one dashboard for each single webinar? Such as adding another column to the list of upcoming webinars at web.zoom.us/webinar/list#/upcoming?

We use Zoom to record my company's podcast and we use Descript to edit them. Now that Descript has launched an integration with Zoom, this will make recording and editing our podcasts even easier. However, I can not seem to figure out how to record my participants on separate audio and separate video tracks so that we can make full use of all Descript can do. What settings do I need to set so that when I record a Zoom meeting - each of my participants ends up with individual audio and individual video tracks (similar to how platforms like Riverside or Squadcast record them). The videos I've found online skip past the settings step and I know I'm doing something wrong because I get separate audio tracks but still only one video track.