Language interpretation-language not present

Forum|Forum|4 years ago
January 14, 2022
4 replies
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I added a new language inside ZOOM settings and it appears among the list on the website. However, when I schedule a new meeting and want to add the interpreter, the said language isn't present. Is there something that I'm missing? Thank you in advance.

GreggG_aka_4G

Community Champion | Employee

Hello Alice,

It sounds like you've covered the bases here. I'm attaching our support article; please give it a review, and let's ensure nothing was overlooked. https://support.zoom.us/hc/en-us/articles/360034919791-Using-Language-Interpretation-in-your-meeting-or-webinar

A

AliceMAuthor

Newcomer

Dear Gregg,

thank you for the link but I've already consulted that page. I'm attaching a screenshot, from which you can clearly see that the language in question (Croatian) is displayed there, but on the site or within the app (which was updated to the latest version) the Croatian language isn't present. I remember not having any problems a year ago, when I tried to add the Slovenian language.

S

SM9

Newcomer

Experiencing the same problem. I've added Polish and Italian to my language list but they don't appear in the drop down menu when scheduling interpreters for a meeting. I don't remember having this problem when I last added languages to my menu. Is this a bug in the code that needs to be addressed?