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October 10, 2025
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Problems accessing the Zoom servers

  • October 10, 2025
  • 1 reply
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Hello,

On September 18, we organized a Zoom Webinar for one of our clients, but we experienced trouble connecting to the Zoom servers.


The client has a strict firewall policy and needs to know which ports to open before we can access Zoom. Could someone please provide a list of the ports that need to be opened in the firewall, and clarify whether there is any difference between the port numbers for a free Zoom Meeting and a paid Zoom Webinar session?


Kind regards,
Remco

Best answer by Ray_Harwood

Welcome to the Zoom Community, @RemcovEs.

 

See this Zoom Support article for details:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548&utm_source=perplexity 

 

1 reply

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
October 10, 2025

Welcome to the Zoom Community, @RemcovEs.

 

See this Zoom Support article for details:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548&utm_source=perplexity