Webinars

Hi everyone, I'm facing a recurrent issue when I use a Practice session...when panelists join they have the unfortunate tendency to click "Start the Webinar", and the consequence is that attendees could see and listen.Is there a possibility to remove this banner message on the top when practice session is running?? and let just the Host have the possibility to start the webinar...

When pulling registrant reports from Zoom Events, the data is sometimes in the wrong columns. Example: instead of job title, there's a phone number or instead of phone number, there's a zip code. There were issues with 40 out of 900 registrants for our last event. Has anyone else experienced issues with registration fields showing up in the wrong column in reports? 

I try to save Gallery view in settings for the recording but it always goes backt to active speaker.

During a 1-2 hour webinar, I have multiple attendees who will get kicked off the zoom webinar and will be unable to rejoin. What is causing so many people to get kicked off? Usually, we have anywhere between 200-700 people that attend our weekly webinars, and anywhere between 10-40 will get kicked out during the duration of the webinar. 

I currently anticipate 90 attendees, but what if the number exceeds 100 after I've already distributed the Zoom link? Can I promptly upgrade to accommodate more attendees, and will this upgrade affect the existing Zoom link?

I have just installed the new Zoom for Salesforce Lightning integration app into my Salesforce instance. Before this install I had created many webinars into the future the people are already signed up for. I don't see any mention in the documentation on how to sync these pre-existing webinars to Salesforce. There is no 'button' in the Zoom portal page for each webinar to 'sync to Salesforce'. And in Salesforce, I can only create new webinars which will automatically sync to the Zoom portal, but I see no place in Salesforce to grab existing webinars from Zoom. Is there any way to accomplish this?

I was in my Zoom account yesterday adding/editing webinars when I received these messages across the top that say:Adding Role sn_esm_user to (my user name)Adding Role task_acivity_reader to (my user name)Adding Role sn_apptmnt_booking.appointment_booking_user to (my user name)Adding Role snc_external to (my user name)Primary email device created for (my user) I was able to close them using the x at the end of each message but I have checked with others that are testing things with our API and others but no one seems to know what they are. 

I am taking a webinar. The teacher's face is always slightly blurred. Is there a way to fix this?

We have a webinar license and always use the practice session before allowing the audience in. Up to now, only the host can open the practice session while the panelists are directly put on a waiting list until the host is online. How can we prevent this and allow the panelists to open the practice session themselves? This is very useful as the host cannot always be available.Please describe the procedure to do it this way. I hope it's possible.Thanks

Is there a way to re-direct people that register for a webinar back to the next step in my funnel? context: I have a landing page with a pop-up, or a link to the zoom webinar registration page.  Once they register for the webinar, I want the system to automatically take them to the next step in my funnel before the scheduled webinar date. The setting in my account seems to only allow me to redirect someone after they've watched a full live webinar.  I need to be able to redirect them as soon as they opt in for it... Please help. 

My webinar panelist cannot log in to our webinar and is locked out after too many attempts. Can anyone suggest anything? Thank you!

Is it possible to force an individual out of a breakout room?  If so, how?Is it possible to disable the ability for an individual to turn on their camera and audio, both in the main session and breakout room?  If so, how?Thanks!

Hi everyone,I am having difficulties visualizing the answers to customized questions included in the webinar registration form. The Excel sheet provided by Zoom does not show all the questions/answers.  Does anyone know how to fix this? Thanks in advance.

I am trying to host a webinar for my organization. When I log into Zoom and click the 'Webinar' option I only see the option to access OnZoom. Is there a different way to host a webinar? It seems like the OnZoom options are limited compared to what is outlined in this video. https://www.youtube.com/watch?v=ZCqDxTPEz9I My account is licensed.

I have the ability to create webinars on my account.  I've successfully created the webinar with "Authentication" NOT required and only requiring the webinar passcode. When a user goes to https://zoom.us/join, they can enter the Webinar ID and click [Join].Then the "enter password" dialog appears where they enter the Webinar Passcode and click [Join]. But then, despite having set it for NO "Authentication", it still prompts the user for their email address! How do I have it stop prompting for their email address?  NOTE: I have found that the email address isn't validated; it just has to look like an email address.  But it would be preferable -- since NO "authentication" was specified -- that the user not have to enter an email address at all. 

How to I enable attendees to turn on their camera in a webinar breakout room? Attendees can unmute in breakout rooms but I'm not sure how to give them access to share their camera in their breakout rooms. 

I need some clarification on recording break out rooms, I was toldIf the webinar is being cloud recorded, it will only record the main webinar and none of the breakouts will be captured, regardless of what room the webinar host is in. Local recordings are also not supported in webinar breakout rooms.  - -i don't understand this? soo basically breakout rooms cannot be recorded, whether a cohost or host in in the room and even if its recorded on the computer?Also, once participants are in the breakout rooms, do we have to unmute them so they can talk, or can they do it themselves?

How do I change the standard text, when people recieve confirmation? I can change a part of the text, but not the one that says the following:Thank you for registering for [Meeting topic]. You can find information about this webinar below.

I have created a single session (webinar) event using my Zoom Events. It is a free, registered event. I have a list of emails I would like to send a direct event invitation to. I have created an "Event Invite" email which provides a direct link to register. I can click on the email and have the option to "send" , but it sends to no one as I haven't uploaded any emails. How do I add attendees to invite and then send them this email?  

When we try to share a webinar post to LinkedIn, the header image is very zoomed in and you cannot read what the header image says. Is there a certain size that header images should be so it properly fits in a LinkedIn post? Right now we are using the recommended sizing.

Hi all, I am frustrated by the very limited reporting functionality in Zoom. 1) The one-month maximum report duration for filtering webinars is so limited as to be an obstacle. It is random and useless to limit the user to a one-month view of all of the webinars you have set up if you schedule webinars many months in advance. I schedule up to 20 webinars six months in advance and cannot pick from more than one month at a time. Is there ever any hope that this limitation will be removed or increased?  (See image below.) 2) It is also quite frustrating to only be able to search webinars by the webinar ID, and not the title or other keywords related to the webinar. Who has memorized id numbers?  (See image below.) Generally, the reporting functionality seems to have been designed with a case use of a customer who only plans one webinar at a time or very few. I feel like Zoom focused so much on the in-session webinar participants' user experience, and very little o

Buenas tardes Requiero apoyo con saber si se puede cambiar los datos que los invitados ingresan a la reunion. Actualmente esta el campo de Nombre y asi es como se entra a la reunion. Un cliente me esta preguntando si se puede agregar un campo adicional personalizado a esta opcion.  Mil gracias si hay alguien que me pueda decir como se hace o si existe alguna integracion o API que me pueda ayudar con esto.

As host, I ran a practice webinar with the panelists and it worked fine, but I was not able to experience it as an attendee. I specifically wanted to make sure the waiting room video played and wanted to confirm that the host was hidden. When I would send the invite link to an attendee email it would open the Zoom window but it would say the meeting was starting at the official start, days away, and NOT open up to the practice link.

Hi @chunsiong.zoom and the rest of the Zoom support teamI have some doubts regarding the new policy for the access to the Webinar SDK and the requirement of publishing the app and be reviewed. My use case is the following: our company has developed a Windows desktop app and we are integrating the SDK as an extra module of the app for being able to join to a Webinar and share its screen, so the audience can see our UI.Of course, we were doing the auth process, joining the webinar, etc. and it worked well. The problem with our solution with the new policy is that the webinars are created from external Zoom accounts.We have tried publishing and requesting the app review, but it has been rejected. Is this use case allowed under the Zoom SDK policy? How could we solve the review issue? (the reason why Zoom has rejected our first attempt)Thanks in advance!

Another much-needed feature request to share with the community! Some of you may know about a cool little feature in Zoom called 'Simulive'.https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058205 When this feature launched, it merely allowed you to play back a meeting/webinar from your Zoom Cloud repository of recordings. This was cute, but not super useful in our environment, where we frequently need to clean up recordings, make edits, re-arrange Zoom's gawdy layouts where speaker-video overlaps valuable content (another feature request!) etc, before the recordings are ready for distribution. Fairly recently, though, Zoom added the option to Upload Recordings, which permits us to take a fully produced show (edited in Premiere, Avid, etc) and inject this into the Zoom Cloud repo.^^ Hot Dog! Now we're talking! So what's the problem?We're all set to run a delightful Simulive webinar of pre-produced content for scheduled playback for our users (many ga