Webinars

I am unable to set up a Zoom Webinar even though my account owner has paid for it and given me a license. The account owner is unable to set up a webinar, too. Whenever we click on the Webinar tab in the sidebar, we just get looped back to Zoom's sales pitch for Webinars. 

hey guys Recently I hosted an event, each session recorded with respective lenguages English, Spanish and Sign Language. I can see each record with each language in my account, but in the event lobby i can't see the sign leaguage, don't appear box where it should be the sign leguage camera or something similar I don't know if i need active something else or it's zoom problem 

Zoom community - help!We need to record a webinar that has multiple panellists speaking one at a time then all together as part of a larger Q&A session.In addition to this - we need to have a sign language interpreter on screen and present for each and every panellist as they speak.And THEN - we need to have the sign language interpreter stay on screen as we record the session. I can do each of these steps individually - but not all together. Please help. How do I record the webinar, keep the interpreter on screen AND recorded the whole time AND have multiple panellists who will be contributing a various, different times? Heeellpppp!!!!

Hello,I want to schedule a ZOOM live webinar on facebook, but I dont find the option for advanced settings to Configure Custom Streaming Service. The scheduled webinar shows the option to livestream on facebook, youtube etc. which I could choose when I run the event live. But I want to schedule this event ahead of time.  I saw a tutorial video, and noticed I dont have the advanced settings at all.  Could you please share some tips? Dima 

can we:set a co-host/alternate host that isn’t a part of our workplace, but is a licensed account?set a panelist that isn’t a part of our workplace but is a licensed account?set a panelist that isn’t a part of our workplace but is not a licensed account?

This weekend during an event when we went to split screen speaker.  The 'end-use' viewers all got a large ppt presentation and a tiny speaker view.  There was a little pop-up that gave instructions about customizing your own screen by dragging the adjustment bar in the beginning, yet the pop-up was only there for seconds? Many did not see it or even have time to read it.It ended up being a big problem because no one could see the speaker and didn't know that they could or even how to drag the adjustment bar.  They were very upset and We didn't understand what was happening to them until finally, someone sent a photo of what they were seeing.Is there a way to set a timer for the 'pop-up instructions' to be on the screen for a longer time?Is there anything that we could have done in our settings that would have made their split screen truly split in half?Thank you so much!Drew

I'm using Zoom on an Enterprise account. Everyone in my team has Zoom webinar and they all create and run webinars. The account owner (who isn't me) set up my team as a group. I am the manager of the group and a group admin on it. Now I want to: 1. Be able to see the webinars (upcoming and past) created by everyone in the group. 2. Be able to run reports (registration, attendee, etc) on webinars created by everyone in the group.3. Give some people in the group the permissions described in 1 and 2. I've read https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064983 Can I do 1, 2, and 3 by following those instructions or do I need to do something else?  

We are trying to re-enable the Attendee Count feature to allow attendees to see how many users are viewing a webinar, after previously disabling it. However, it now defaults to the disabled setting, and we are unable to re-enable it.In a Zoom Webinar Practice Session, I have been following these steps:Click "Participants."At the top of the Participants panel, click the "Panelists" tab, then click "More."Under "Allow attendees," select "View Participant Count."Today, I tested it again in a "live" webinar, and it still defaulted back to the disabled setting. When I selected it, there was no change in the attendees' view. Upon exiting and rejoining the webinar, the setting was unselected again.Are we unable to enable the Attendee Count view after it has been previously disabled? How can I make it default to show the Attendee Count in all future webinars?

Trying to verify our domain in zoom. Running into this error message: Domain verification failed "Your domain verification failed because of a misconfigured CName record. You can try verifying again or use another verification method."  I have worked with the instructions from zooms article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057580 And followed the support of this zoom article: https://community.zoom.com/t5/Zoom-Events-and-Webinars/Branding-Domain-Verification-Parameters/m-p/185649#M11753 Still having no luck getting the the domain verified. Thank you to anyone that spends the time to assist on this

HelloI'm a newbie with Zoom seminars and am trying to set one up.  All good so far, except that when I invite myself using an alternative email address as a speaker to test things, the link to 'Join' the event takes me to the Backstage (with "Off Air").  That's good, but when I do that, I see the "Start Webinar" at the top.   How can I stop other speakers from starting the event (when that is surely what the host does)?I am mindful that I've been using the same Zoom interface (as the host) but have signed out of it.   Thanking in advance!TaNeil

When attendees register for our Zoom webinars, the country field in the registration form defaults to the United States when we are in Australia. This results in many registrants selecting the US as their country and not selecting a State, making us miss essential data and collecting incorrect data. How can we set a default country for Webinar Registrations? If this is not possible, can Zoom detect Country and auto-default to the correct country?

If I pre-record my Webinar and upload it to my schedules Webinar, are you able to do live polling still? If you are, do the participants see only their individual response or do they see everyone who answered the poll. 

My admin switched me over to webinar host, but I don't see any upcoming webinars in my webinar dashboard. Any help would be greatly appreciated.

I've been trying to help someone with an Android wanting to join our webinar as a panelist with a unique linkHe gets a screen with a Launch button half hidden and can only join via a browser.This works , but his volume is low and of course not as many features.Anyone come across this before? He uses zoom often on his android and has never had a problem.When we tried a regular meeting link it worked fine. Webinar unique link ... can only join via browser. Tried restarting phone - same results I didn't gather more info as I didn't want to take up too much of his time - and we have a work around - joining via the browser with headphones seems to work sufficiently.I'm just left puzzledThanks Massimo

We hosted a webinar today. User A was the main host, and User B was assigned within the webinar set up interface as the alternate host. User B received the email from zoom with the note about being an alternate host.  When User B tries to click on the Start Webinar button, it says you must sign in as the host to start the webinar. That clearly defeats the purpose of an alternate host being able to start things. And would require you to log in with User A's credentials, which is what we ended up doing.  User B also tried to just simply join the webinar using the reminder email. That didn't work either.  Any experience here on how to solve these challenges? Thanks. 

Does anyone know if there are any reporting stats available for the webinar waiting room? For instance, if we wanted to see how many people viewed the waiting room video and for how long, is there a way to access that information?

I searched in the Community. I do not see a "hosted by" in my even configure page. I am setting up a webinar and it is showing my personal name for the event organizer. I need it to show the Company name. 

Is it possible to have a link to a comp registration for family and friends when using PayPal in the registration? 

No text available

Hi, Is it possible to change the speed of comments in a zoom chat with 800 people? We hold a monthly webinar and it is primarily to provide information and to answer questions. Our events usually have 500-800 viewers and the chat moves very quickly. Is there a way to slow the movement of the chat so we can easily see questions?

I just did a meeting and recorded it, the recording NEVER showed me talking. The people DID see me while I talked. The only thing "off" I notice is that MY personal setting was to gallery view not speaker. 

Hi, in my Event configuration I have selected the option to record the event directly when the event is started. It should be stored on my local PC. But, when the event is really startet, the recording doesn't start as expected. Starting it manually was working. But I expected it to be started automatically. Is there any setting I have missed?  Best RegardsBjörn

Hello,Yesterday I had a webinar using Zoom Events. In the settings, I had explicitly switched on that the recording should take place locally and immediately at the start of the event.I relied on that. Unfortunately.At the end of the webinar, only the chat was saved. Nothing more. So why is this setting there if it doesn't work? Is there still a chance to access the recording? GreetingsBjörn 

How can I provide a "direct" link for those who prefer not to register, similar to how it is typically done in webinars without a registration requirement? I would like to have this link available for sharing with colleagues, especially for those who do not need to register. 

How can I see what the limit is for number of participants for a zoom webinar with my account plan? Under the invitations tab, it says 'Webinar size: 3000 attendees' is this the limit of participants or the limit of registrants or is it the same thing? I assume zoom wouldn't let that many people register if they couldn't all attend. I have 775 registered so far which is more than we have had before so I just wanted to double check they will all be able to attend. Thanks