Team Chat

Today, someone impersonated me with my name and put a nasty message in chat so that everyone thought it was me. There were at least two zoom bombers I and my co-host could identify.  It all happened very fast when there are multiple zoom bombers.We enabled Waiting Room and then removed the zoombombers but couldn't identify who impersonated me.After the zoom meeting, I went through active host report and registration and identified several zoom bombers but when I tried to CANCEL their registration, a pop up window appeared with blank email to send to them. I don't want that. I just want to REPORT them. How do I do so after the zoom meeting?

New function popup blocked at each Zoom startup, impossible to close, even if you try to use the new functions to create folders, canals "and more". Rebooting the app don't make it go away.Confirmed with a colleague that after upgrading Zoom he have the same problem.Zoom version 5.11.0 (6569), updated late last week. 

The office manager of our company recently left to pursue other other goals. Now, no one can log into our Zoom account to change any of the email or user settings. I have the login information the office manager used but it will not allow us into the account. If it was a free account it wouldn't be a big deal but we upgraded last fall. Anyone have any suggestions? Thanks!

Dear Support, I'm a paid subscriber and have been enjoying the  professional service for the past one (1) year. I did my renewal this year for another 12 months and I've been using the account to login and scheduled meetings. Over the last two (2) months, some unknown things happen and my account was deleted. I attempted to logon and I was prompted to create a new account with the Basic Plan. What happen to my paid active account which is re-subscribed this year ? Please assist.

I posted this on 2/20 but can no longer find it.   Does the feature to set chats or Q&A visible only to the host still exist?  I cannot find it.  

Hello to everyone! Last week i hosted a zoom call. It was launched from Pro account. This account made another user a host and left the meeting.  I was co-host and recorded the meeting. The recording was made on the cloud. And now I can't find this record( Where it can be?  I would be really grateful for help! 

Hello)I do photo in my account in Zoom. I was use the account a few time. Then my business partner use the account. When he used the account he came with my photo. After I came in the account but without my photo. Why?

Hello admin!

I was trying to complete my profile on ZOOM and add my phone number. Unfortunately, I could not find LEBANON among the list of countries. Guys, We EXIST on this planet.

I have enabled the save transcripts function, but I'm still not seeing the option to save transcript during or after a call - why is this and how can I enable saving transcripts? 

Was unable to find the setting for Download picture function. My company is using VMware VDI. I have downloaded the latest Plugin. And download function still missing.  

Ciao ... avrei esigenza di cambiare l'indirizzo email di accesso al mio account.Quando eseguo la procedura mi chiede la verifica dalla vecchia email di accesso.Non posso più accedere a questa email.Mi potete suggerire un altro metodo?Grazie

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Dear Zoom,My account emil is deleted and now i want to change my account email but can't get confirmation from that mail. How can I get conformed my new mail?

Recently, when I download documents from the Zoom chat, the extensions are stripped.  I then have to rename the files with their extensions.  Anyone experiencing this and know the fix?

Hello, Our organization is experiencing intermittent document sending failures while hosting meetings. The document will show the message "network disconnected". The network is not disconnected as the user does not lose internet connection, nor does the user lose connection  to the Zoom Meeting. This has happened to multiple users, with multiple document types (PDF, XLXS, DOC).  We have ensured our clients are updated to the most current version of Zoom (5.10.7(6120)).  I have attached a screenshot of the error that is received.  Thanks,PragUser

Hello people hope everyone is fantastic! My name is Roman and I am visually impaired person and was curious about an accessibility group here. Would anybody will help me?

...or do you have to disable chat for all participants? Thanks!

Hi, I'm using Zoom Linux version (deb) under locale zh_TW.UTF-8 and X input method gcin .  Joining meetings and chat in English is okay, but I can not input any Chinese characters (using XIM) in zoom chat. $ env | grep IMGTK_IM_MODULE=gcinCLUTTER_IM_MODULE=ximQT_IM_MODULE=gcinAny suggestion will be appreciated.

Hi There, I was running a zoom call for an event today and wanted to save the chat. This meeting was not being recorded. I messed up at the end and did not click the save chat button. When going back on the call, all of the chat was gone. Is there a way for me to recover this chat from the meeting?

I set my meeting to record automatically,  Now I can't access my recording. When I click on the "recorded" tab, nothing comes up. Someone please help me out, that recording is very important.

Someone really needs to fix how we scroll though the chat box. I have physical disability and eyes aren't the best, so its hard to go up in comments because of that little rolling thing. I like the old school boxes with arrows up and down, then it goes in sections not just smooth scrolling

it was working pefectly ok for the last two years suddenly zoom is not connecting to zoom, But microphone is conncting for  other application 

Hi. I have searched everywhere and cannot find the answer to this question. How do I get set filters to be the same for all meetings sessions. The "Apply to all future meetings check box" is not there on my Mac client. I have the most up to date client as it just auto updated this morning.