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pm22
Newcomer
Newcomer
February 25, 2022
Solved

User management

  • February 25, 2022
  • 2 replies
  • 3 views

I need to add a user who is still in pending status AND be able to enable my admins to access and MANAGE the same meeting that I manage

 

    Best answer by CR_ME144

    Hello,

     

    If the user is still showing up in pending status, they did not accept the invitation that was emailed to them when you added them.  In this case, if they are a new employee and you have access to AD, you can log in to their account and accept that invite for them.

     

    *Note having access to the user's email address will bypass you having to wait for them to accept.

     

    I hope this helps.

     

    2 replies

    CR_ME144Answer
    Newcomer
    May 25, 2022

    Hello,

     

    If the user is still showing up in pending status, they did not accept the invitation that was emailed to them when you added them.  In this case, if they are a new employee and you have access to AD, you can log in to their account and accept that invite for them.

     

    *Note having access to the user's email address will bypass you having to wait for them to accept.

     

    I hope this helps.

     

    crchan123
    Employee
    Employee
    July 11, 2022

    Hi @pm22! If the reply posted by @CR_ME144 is helpful, don't forget to click the Accept as Solution button below 😊