Meetings

The participants on my Zoom session were not able to hear the audio that was being played from a website I opened and was sharing during our call. They could see the web site content I was sharing but they could not hear the audio from the website. I (as the call host) could hear the audio very well. Are the audio settings I need to adjust on my laptop or in my Zoom settings?  Thank you

Some of the Zoom Meetings I run require them to be like webinars, participant listen only and chat. When I login and set-up the program under Host Tools I disable all participant options except Chat.  I make all my presenters co-hosts so they can have the webcam, mic, and share features.  This works great in the main room but when everyone moves to a breakout the co-hosts still have their webcam, mic and share capabilities but it seems that the participants (at least some) can now turn their webcams and mics on. I thought the main settings for participants would also carry over to breakouts.  Is this incorrect or am I doing something wrong?

Hello Community,During the first week of June 2025 I conducted audio check-ins with several different groups of singers slated to sing in three-part harmony for a Zoom event held last Saturday.  We had good success with each group when they toggled  "Original Sound for Musicians" to the "on" setting on the device they used to join the Zoom.  We could hear all three parts and the sound quality was decent for Zoom!  Fast forward to Saturday June 21 - same groups, same devices, same use of "Original Sound for Musicians" and the quality was significantly degraded. When singing in unison the quality was okay, but when the singers went to three parts, we could rarely hear the parts.  All of us had made sure to install the lastest version of Zoom....  Was there something that changed?

My video will not turn on for my meetings.  Audio is fine.  All testing has the hardware working fine.  I have rebooted several time, signe in and out several times, and checked the hardware several times. I have worked to fix this problem personally and with my IT support.  We decided to  reinstall the software- but the software will not allow me to delete it.  It rolls like it is deleting to a certain point then freezes- about 95%.  Any suggestions or helpis appreciated.

I use the "heart" but hand doesn't do anything; I can't see it but the host can - 

I hosted a zoom on my new computer.  My video worked and could be seen by the participants but their videos were not working.  They kept receiving an error message saying "your video has been disabled by the host" - but my settings showed me that their videos were set to work. What setting changed between my old computer and the new one to keep me from seeing the participants?

Hi everyone! How are you all?I'm on my MacBook Pro.I'd like to know if there are any issues with signing in, as I'm getting a 5003 error in the app (Version: 6.5.1 (58208)). I'm trying to sign in with Google because I use it for sign-in.I uninstalled the app altogether and reinstalled it, but I'm still having issues, so I guess it's some general problem. Maybe.Let me know.

I have recorded a meeting and saved locally on my computer,  however the record files were not completely converted.Please help to convert them completely 

Every day I get at least 1 or 2 confirmations of Zoom meetings I didn't sign up for. Then I get notifications that the zoom meeting name has been changed. Reporting the abuse is a tedious process. SUGGESION: Include a link in all Zoom emails to report it or state that you did not sign up for it.And maybe start canceling accounts that do this.

Hola,Utilizo el zoom desde el ordenador porque durante mis sesiones quiero compartir el sonido. He visto que la opción de compartir solo sonido solo esta disponibles desde la app del ordenador. No se puede hacer entrando al zoom desde un navegador ni desde el movil. Me ocurre que el audio desde la app del ordenador me funciona mal. Desde el navegador se me oye bien pero desde la app no. Por lo que no debe de ser mi microfono, si desde el navegador se oye bien. No entiendo que puede ser.  A alguien más le pasa? Saben alguna solución para que se me oiga bien el audio desde la app del ordenador y asi poder compartir sonido y que se me escuche bien a la vez? Gracias

Got an error message Failed To Convert Recording I click on destination - see the large file - double click it and looks like downloading in cloud but cuts out and doe not convert. Help if any pne can please!  Is an important item  Thanks Colin 

Hello! Does anyone know how to dis-enable to balloons, lights and other annoying things that come up every time I raise my arms or hands in a meeting?

I’m experiencing an issue with the in-meeting chat settings. I’ve configured the chat so that participants can only message hosts and co-hosts. However, when I select the “Host and co-hosts” option, the chat gets completely disabled — participants are unable to message anyone, including the hosts.I’ve double-checked the settings both in the Zoom desktop client and on the Zoom web portal. The chat feature is enabled globally, and “Participants can chat with: Host and co-hosts” is selected. Despite this, the chat window disappears entirely for participants, as if chat is turned off altogether.Could you please help me resolve this issue or clarify if there is a bug or a conflicting setting causing this behavior?Best regards

Hello everybody! I had a meeting last week, that I had to record, I selected the "save in the cloud" option, everything went fine. I did a 2 minute video first, stopped and recorded another one, the one that I actually need. Once done, I tried to download everything, and I can only see the first 2 minute video, not the second one. There's a .txt file indicating a code error, I will copy and paste this: 06/24/2025 23:16:03:610 : [R140]:122,1750,40,38116504,006/24/2025 23:16:03:610 : [S503]:183,9240729,8406/24/2025 23:16:03:610 : [S503]:183,3604633,84 This was from a regular PC, and I'm using the 6.4.7 version. Do you know if there's any chance that I can recover this recording, and what should I do? Thank you in advance!   

Hello everyoneA few months ago, I was still able to hold online music lessons on my notebook with a Zoom meeting.Since a program update, my participants can only hear my voice, but no longer the musical instrument (piano).Does anyone know a solution?Thank you very much,Roland.

Hi there, The passcode for the recording I'm trying to access is not working. Please help!

I have a user who is a delegate on zoom and google calendar for two people.  When they make a meeting on google calendar for the first person they were a delegate for, it all works fine.  When they try the same thing for the second added person, it makes the original person the host, and second person the organizer.  Is google calendar only allowed to make meetings for the first person?  Am I missing something?

Hello!The problem we're having is that when people join our meeting we notice that people enter the room with the same name. The thing is we are hosting a recurrent meeting every Monday and Friday until Nov. 20 using that same link. So, we really want to have it all working correctly, and not having people to see that name when they try to join the meeting, because it could be a little confusing for them, and not knowing the real names of our participants really affects our sessions (we have people who don't know how to rename themselves).Could somebody please help us before Monday?Thank you!

My waiting room was working well until a couple of weeks ago. Now, my patients are not automatically placed into the waiting room. I have to watch for an email notification telling me they've logged in and then I start the meeting from the link in the email. It's impossible to work efficiently this way. The waiting room option is set up in my account.

Every single time I use Zoom, it crashes my internet across all devices.I still have Wifi - I can login to my router - but no internet on any devices.This only happens when using Zoom.I have restarted my router, restarted computer and my network card, and tried splitting my connection into 2,4 and 5GHz networks. I've updated everything, nothing works.Please can somebody help me?

I've done a meeting. When we started, it says recording in progress. I did'nt check witch recording it was.When I check at the end, I have no recording of the video but I have the transcript. Is there anywhere a trace of the audio recording, if not the video.

Dear Team,i created three polls and launched them today during a meeting, when the meeting is finished, i checked the polls/quizzes tab under the meeting link and it says that the polls are not launched. i need the polls report.

I am running a live seminar and broadcasting it on Zoom- Friday was day one, TODAY is day 2- I recorded with Fathom and it only recorded the Audio and the Presentation of the co-host sharing, and it did not record the other co-host whose video was pinned. I have Workplace Pro- and I just upgraded my Cloud storage to 30 GBWill this work if I record to the Cloud Storage?And will approx 10 hr event fill 20 GB?Do I have to buy a $79 Webinar? please help- event starts in 6 hours. Thank you- I'm clearly not Next Level in my Zoom game lol

I'm experiencing a significant audio processing issue with our Zoom Rooms when using the Google Meet integration that appears to be related to how audio settings are handled between the two platforms.Issue Summary: Our Zoom Room properly respects the configured audio settings (Echo Cancellation and Noise Suppression disabled) when hosting native Zoom meetings, but completely ignores these same settings when joining Google Meet meetings through the Zoom Rooms interface.Configuration Details:Zoom Rooms with Echo Cancellation and Noise Suppression disabled (see attached screenshot)Multiple microphone models tested (including Blue Yeti Nano)Music Mode enabled to preserve audio fidelityWindows audio enhancements disabled at the system levelObserved Behavior:Native Zoom meetings: Audio settin

I posted problems and nobody is following up with answers.