Meetings

I wonder why my Apple devices don’t remember my username and password for Zoom. Most apps do, but in Zoom, when i was logged out i always have to fill in these two. Normally they are in icloud keychain and i can fill them in with touch-id. 

Zoom must have changed something between Monday and Tuesday. I am an adult educator and I have to log my student attendance. When I went to do this on Tuesday, the reports button had changed. Students are in and out of breakout rooms, often lose internet and log on multiple times. In the past, this was no big deal as I could click the unique user button and it would consolidate the information for me. As of Tuesday, when I click this button, it does not seem to consolidate the attendance into unique users - I find students are listed more than one time still. It also now puts the attendance onto separate pages as if it's got 10 per page. I find this highly frustrating since some users are on multiple pages and I can't easily scroll through the attendees. Anyone else experiencing these frustrations? It's making a 2 minute job take 20 minutes, multiply that by several classes. And maybe it's user error on my end. Someone help, please!

We are having an issue where an employee is creating a meeting within Zoom, and when it syncs to their Outlook calendar, their meeting numbers are corresponding with a separate meeting altogether. For example: In the Zoom client we would have 2 meeting:June 13, 2025 at 10 am Team Check-inMeeting number 90000000000June 15, 2025 at 8am for Employee EvaluationMeeting number 90000000001When it syncs with the Outlook calendar the same meetings become one:June 13, 2025 at 8am for Team Check-InMeeting number 90000000001It appears that all the calendar syncs are setup correctly but for this one user they are misplacing the information. Any guidance would be greatly appreciated.

I have multiple meetings with the same group of people at various times. For simplicity, they would like me to give them one URL they can use for all the meetings. What's the best way to do that? Can they use my Personal Meeting ID under Profile / Meeting?

Joined a Zoom meeting and was made a host.  I recorded the meeting to the cloud but it's not showing up in my cloud recordings.  The person who setup he meeting says he hasn't got it.  Can anyone give me a clue as to where the recording might be?

Someone changed the behavior of creating Zoom meetings so that now I get warned that I haven't added any attendees. Is there a secret setting somewhere where I can turn that thing off?  I'm never going to "add any attendees" and I don't like the warning.

I have a list of recurring meetings scheduled through the end of June; I want to add more meetings to the list. I thought there was a prompt to "add another meeting" on the scheduling page, but I'm not seeing it. Does anyone have a solution for this? TIA.

Hello! I can't hear music properly in zoom meetings.The option "original sound for musicians" has disapeared from audio settings.Thanks you if you can help.

Hi,I understand this will seem very basic but I am a new user and have just set up my first meeting. I filled in the schedule new meeting form and tried to put in two email addresses for the other participants. it would only accept one at a time and i had to save the form to be able to enter the second email address. How can I check who is invited to this meeting?In the workplace upcoming meetings tab it shows the meeting just with me as the host. Is this correct or does it mean the form has not functioned correctly and the other two participants have not been invited? Is there really no way of checking who has been invited to a meeting?

First, I tried searching these forums and google and youtube before posting. Every answer I found was similar but didn't answer my question. All I'm wanting to do is remove the password requirement to join my PMI meeting. It says locked by admin, I'm the only person who has access to and uses my account. I see that my current role is 'owner', how this doesn't also give me admin authority I'll never understand. I read some posts in this community that say go to Account Management and under there is Account Settings, but I don't have the Settings option there. This is probably a fairly easy fix, appreciate the person(s) who have it.

Hi everyone,I'm setting up a recurring webinar with multiple dates (same topic, different days), and I'd like each attendee to be able to register for only one of the available sessions — not multiple.So far, I've enabled registration and made the webinar recurring, but I can't find an option that limits people to just one date. I only want them to pick one, and once registered, they shouldn't be able to access or register for the others.Is this possible with Zoom Webinar? Am I missing a setting?Thanks in advance!

Hello When I schedule a meeting I am unable to add my colleague as an alternate host. My colleague and I both have paid licenses AND are on the same account. So the error has got it completely wrong. 

I would be grateful if someone can anyone help! This error message keeps popping up every time I wish to start a meeting - which I, as a host - have scheduled with a client. I have to log on manually but the system recognizes me as a "guest" and I have to wait for the host to start. How is this possible if I am the host! This has been an annoying problem for months. The problem happens only with my laptop and not with my mobile phone.

All: I have been using Zoom (5.17.11) on iPhone 6 Plus (iOS 12) for some time, now. In January/February 2025, Zoom (5.17.11) would not allow me to join meetings without upgrading the iOS Zoom App. The problem is iPhone 6 Plus is already at its latest version (iOS 12) and the AppleStore requires a later iOS version to upgrade Zoom past version 5.17.11. Any ideas if Zoom supports a backward compatibility option, for iPhone 6 Plus (iOS 12), without the ability to upgrade the iOS? I asked the Host to enable Voice Dial-in Access, but they refuse stating organizational policy. Thank you for your time and assistance. Kind Regards,  Gary

Pessoal, não sei o que está errado nas configurações do meu computador ou app zoom, mas quando em uma reunião e é colocado uma música de fundo ela simplesmente não aparece para mim, apenas quando ele fala junto consigo ouvir, mas ao parar de falar não ouço nada enquanto todos os outros participantes ouvem normalmente. Alguém sabe me dizer o que posso fazer?

こんにちは。ミーティングの表示コントロール設定についての質問です。会議リアクションと意思表示ボタンは非表示にし、挙手ボタンだけを参加者のミーティングに表示したいです。 ミーティングリアクション：非表示挙手ボタン：表示 Zoomウェブポータルで、意思表示アイコン：OFFミーティングリアクション：OFFツールバーに挙手を表示する：ON と設定し、以前はできましたが、

I was sent a meeting invitation and have been trying to open it to confirm the meeting, but the following is happening: Next page that loads says: "Sorry, you do not have the latest version of Zoom Workspace App installed.The latest version of our application will download automatically. Kindly install it to accept the meeting invite.If the download doesn't start automatically, please download manually.Manual DownloadJoin from your browser"The version update download starts and when I click on join from your browser nothing happens. I open the download it runs and disappears.I checked my zoom app and it says that it is at its most up to date version. I have uninstalled and reinstalled zoom. Restarted the computer and cleared cache. I do not have a paid account. Still when I click the link it redirects me to to page saying that I don't have the latest version. When it tries to fo the install to u

Hi - I'm sharing a PowerPoint presentation. It's fine when I start sharing the screen. However, when I click to 'slide show' (i.e. just looking at the slide) the sharing stops with the  message ''screen sharing has stopped as the shared window is closed'. Any thoughts please?ThanksAlison 

I recently removed fathom from zoom and now all of my virtual backgrounds are gone and I no longer have the advanced functionality to share screen and video - I would appreciate any assistance or guidance. And I can no longer logon unless I logon from the browser for workspace 

I wanted to start a quick discussion about something that’s recently changed in our Zoom sessions. In the past, participants were able to interact directly with Wordwall games and other clickable activities when I gave them remote control. However, lately, this function isn’t working as expected — participants can move the mouse but can’t click or interact with the content.This change seems to have happened suddenly, and I’m not sure what caused it. I’ve double-checked that I’m giving remote control properly and that screen sharing settings are the same as before. It might be tied to a Zoom update, browser compatibility, or device-related limitations.If anyone has insight or has run into the same issue, I’d love to hear how you resolved it.

fyi*  Via browser on linux (popos) -- share screen broken.  Works fine in Edge

Hey! I’m writing here because I have a question about logging into Zoom meetings.When I tried to join a Zoom meeting using a non-logged-in account, I got Zoom error code 13215 and couldn’t join the meeting. However, when I tried again with a logged-in account, I was able to join without any issues.I had set the meeting to allow non-logged-in participants before starting the room, but for some reason, the non-logged-in account still couldn’t join.Does anyone know why this might have happened or what possible reasons could cause this? I’d really appreciate your help!

I am working with a client and they can move the mouse around but cannot click on anything. I've looked around the forum and found nothing to solve my problem. Help!

I usually only have 2 people in any meeting I host, but there are sometimes more. I am currently on the basic plan and am looking to possibly upgrade so that I don't get limited on time for those larger meetings. My manager has a pro plan currently. I see that there can be 1-9 licenses per pro plan. Does that mean that up to 9 accounts can be linked to that plan? Is there a plan that allows multiple accounts to be on it without having to buy plans for each one?   Thanks for the help!

Hi All, I am looking to add our company logo to the screen so that it's visible when we conduct Zoom video meetings with clients. Does anybody know if this is possible and if it is, how I might add it? Thanks