My waiting room does not match my company name | Community
Skip to main content
Newcomer
November 17, 2025
Solved

My waiting room does not match my company name

  • November 17, 2025
  • 2 replies
  • 2 views

I have to say, trying to find anyone to speak to at ZOOM is a bigger challenge than climbing Rushmore.  I am hoping someone can help me here.  When people are in my waiting room, it still displays my old company name.  Everything I find tells me my new company name is on the account.  How can I change this??

    Best answer by Ray_Harwood

    Welcome to the Zoom Community, @intersection.

     

    Does this Zoom Support article help?

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059359 

    2 replies

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    November 18, 2025

    Welcome to the Zoom Community, @intersection.

     

    Does this Zoom Support article help?

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059359 

    MGSR
    Community Manager
    Community Manager
    November 24, 2025

    Hi @intersection!

    Did you see the previous response from @Ray_Harwood?
    If it has resolved your inquiry, please press Accept as Solution.

    If you need further assistance, please let us know.

    Have a great day!

    MGSR
    Community Manager
    Community Manager
    December 1, 2025

    Hi @intersection!

    Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

    If you need further assistance, please let us know.

    Have a fantastic day!