Zoom App

Forum|Forum|3 months ago
November 5, 2025
3 replies
27 views

Hi

I'm having an issue accessing meetings when I click on a meeting link sent to me.

I have a free Zoom account which shouldn't make any difference with this issue.

I've got the Zoom app installed on my laptop. Previously meeting links would open automatically in the app. Now they're not. I get taken to a Zoom website and click on "Join from Zoom Workplace app" and nothing happens (previously I didn't even have to click that button). I've uninstalled the app and reinstalled it. Same issue.

If I open the app, some meetings are on the right side bar as scheduled. I can access if they're there. I have no idea how some get there and others don't.

I discovered a workaround which is not convenient - I open the app, click "Join", go to the email, copy and paste the meeting link or ID and then copy and paste the passcode.

Does anyone have any answers as to why accessing a Zoom meeting is now so much more difficult?

TIA

Jennifer

Meeting Features

MGSR

Community Manager

Hello @JenniferAP,

Welcome to the Zoom Community! We're glad to have you here.

Can you kindly check if the option on your web profile, “Show ‘Always Join from Browser’ link when joining from browser” is enabled under Settings → Meeting → In Meeting (Advanced)? If it is forced on, links may default to the browser rather than launching the app.

Let me know if it helps or if you need further assistance.