Meetings

When I am using Zoom and my physical environment is noisy, my Zoom audio gets super distorted, and I can no longer understand what the person speaking to me is saying. The AI chatbot was not helpful, and I can't find a clear, direct answer to my problem through searching. I use a MacBook Air and A2031 AirPods (2021). I have tried checking settings on both my AirPods and on Zoom, and I have tried "Test Speaker." The problem is that when I am on a call, the volume levels of my physical environment seem to suppress/distort the sound on my receiving end, to the point I can't understand words being spoken to me. Does anyone have any suggestions of how can I fix this issue?

This is on Zoom 6.4.12 on a Windows 11 pc.  I was waiting for a meeting to start in the waiting room, with both audio and video turned off.  I stepped away from the computer, and the screensaver turned on.  I had to unlock the computer to get back on, and when I did, even though the video icon had a red line going through it indicating it is turned off, my camera was on.  I had to toggle the video on and back off to turn it back off.  Has anyone else experienced this?  If so, is there a solution?

Hello!  Here's what I'm trying to do.  I want to connect to a Zoom meeting on an iPhone and use an external microphone for the audio.  I have tested the external microphone and it works when recording a video, but once I switch over to Zoom, the audio goes through the phone and bypasses the microphone.  I'm GUESSING that is because the microphone is input only and not output, but I'm wondering if anyone has successfully used an external wireless mic for speaking to a Zoom meeting. Thank you!

Hi everyone, this is my first post here. My name is Sarah and I am from the Netherlands. Since I have a new laptop, there's something strange going on. When I am listening to Spotify on my laptop, it sounds great. But the minute I open a Zoom-meeting, even before sharing sound, the music sounds very troubled. Like it's under water or something. The minute I end the Zoom-meeting, it sounds normal. So there must be a link between zoom and spotify - that wasn't there before. Can somebody help me with this problem? Thank you so much! 

previously, we are able to invite our team and i get an EMAIL  with all the information to join and phone details needed. Today, when i make a meeting, i get an email but there is a link in the bottom "join instruction" that needed to be click instead of seeing this in the first window email. So, some user have confusion why they need to click the link, and some user have an issue that they dont know how to join the meeting because they didnt click the link.Can you tell me how do I revert this back? or this is a new feature?P.S I cannot add image so i cannot elaborate properly.

When I start a meeting as host, I've been intermittently getting a "screen sharing has been disabled" message. I'm intermittently unable to share in other people's meetings, as well. I've checked all of my settings to ensure that there isn't anything weird. Regardless, I wouldn't disable my own ability to screen share even if it was available. Please note, this is NOT an issue with other participants. This is an issue where I, the HOST, cannot share in MY OWN meetings. I don't need instructions on how to check  sharing settings.

It looks as though there's been an update to Zoom. When I used to schedule a meeting in the Zoom desktop app, it would automatically add it to my iCal calendar, I'd grab the link, and send it to attendees. Now it doesn't do that - it tried to open Outlook instead which I don't use, and iCal doesn't look as though it's an option when I log into the web portal to change the settings. Can anyone suggest a workaround, because right now, I don't even know how to grab the link to send attendees, as the app only gives me the meeting ID. 

Hi,  When using the share screen function, in the Application windows section, all my open web pages are nested together as one option. Can I change this so I can select an individual web page to share directly without first sharing them all?

Several weeks ago I checked the box to create audio transcript for my meeting recordings and it's been working great until today when my meeting/recording did not transcribe.  I have the video and audio files but no transcript files.  I looked in settings and found that the check-box was not checked and the ability to check it was locked by admin.  How did this box become unchecked and why do I no longer have the ability to check it?  Is there a way to get my transcript (from the existing recording)  if the create audio transcript function is enabled?  Thank you!

Anyone else finding the support centre not responding?  I've submitted two requests and no answer.Since Zoom changed to Zoom Workplace i it takes about 20 mins for a meeting to open and then says video not working.  I have tried 'clean up zoom' and reinstalling - still same problem.  Frustrating when you pay a premium for Pro and support can't even acknowledge you! 

Hello,I am receiving an unusual error when making a GET request to the /users/{userId}/meetings Zoom v2 API endpoint. I am trying to simply list a user's meetings, but the API is returning an error that is typically associated with creating or scheduling meetings.Error : code: 3161 message: "Your user account is not allowed meeting hosting and scheduling capabilities." The same request to other users are being successful, but for one user this error occurs. Given that this is a GET request, I believe this may be an unexpected error. I am looking for guidance on what could be causing a "hosting and scheduling" error on a read-only endpoint.

The virtual background on zoom has an embedded picture in category of none and blur.  I have no idea how the objects were embedded. I have spent hours looking for a solution. Can anyone assist how to remove embedded picture in category of none and blur?

Is this possible? I like everything backed up, so would prefer recording my meeting to computer AND cloud. 

Hi Everyone,I can only view my upcoming meetings until the end of April 2025.I'd like to be able to view beyond what seems to be just 90 days. I have a schedule that is planned out through July and need to be able to look at, change and confirm details (manually approve participants) for meetings beyond the 90 days, this is very limiting.There must be a way to set the view to a longer time range. Input appreciated!

We occasionally run into an issue where an upcoming Zoom meeting has to be cancelled and a new one created simply because you do not allow the addition of co-hosts when scheduling a meeting (occasionally the original host cannot attend). We thought we had found an answer to this with the Alternative Host option, as they could start a meaning in the host's absence.  However, we were cut off at the knees with this when it turns out that the Alternative host is required to be a user in the same account.  This cannot work for us.  We need to be able to assign an alternative host that is a licensed user that is not in the meeting creator's account.The reasons for this are simple:We are a nonprofit group and several of us that are licensed users supply online Zoom meetings when needed.None of us are willing to share our accounts with someone else, as other members of the NGO

Hi, I've just completed a Zoom recording with audio and video and despite having everything checked and ticked, the recording hasn't saved anywhere is there any way at all of getting this recording? It was an interview with a music hall of famer so don't really want to go back and ask for the interview again as that would be embarrassing for me.Thx

Hi community,We’re trying to integrate Zoom with Office 365 for calendar and contacts sync. However, we’re running into these errors:“Your account may not be compatible with the Microsoft Graph API”“Zoom association domain does not match O365 verification domain”This happens when selecting API Graph as the authorization method and using OAuth 2.0.Important clarification:We are using a Microsoft 365 account (corporate tenant) – not a personal Outlook.com or Hotmail account. The domain is verified and active in Azure AD. What we tested:Integration works perfectly in a test tenant (Microsoft 365 tenant with minimal restrictions).The issue only occurs in the production tenant .Zoom is registered as an Enterprise Application in Azure AD.Admin consent has n

In 2020 during the early days of COVID, using the Zoom website, I created a recurring meeting/no fixed time for a study group that meets weekly.  Separately, I created a recurring meeting in Outlook and set the location to be the Zoom meeting link/URL.  The Outlook meeting repeated for 6 months then I created a new Outlook meeting for the next 6 months....  This worked great for years.Earlier this year, in Zoom, my recurring meeting magically changed to separate meetings once each week, matching the meeting cadence in Outlook.  This was unwanted behavior.  I made no changes in Outlook.  At the time, I had integration turned on so Zoom would see the meetings and display a notification to start the meeting (on Windows 11 Pro).I've been advised to turn off the integration on both sides (which I've done) to address a related issue.I've tried changing the meeting in Zoom to non-recurring via the Zoom website - cleared the recurring check

What are the shortcut keys for annotation?Undo: Command + ZRedo: Command + Shift + ZMouse mode: Right click anywherebut there are no commonly used shortcuts like "clear all annotations".

I cannot click on the option to 'use slides as virtual background'  when sharing my background,  there was a yellow exclamation mark on the option. How can I address this problem.

I learn through virtual classes, and the educational institution I attend teaches them through a professional video camera that focuses on the classroom whiteroom, and its quality is very low on the device I'm using, even though I have good internet connection. I used another device where the video quality was high resolution and used the same internet connection I have now.  I've already tried upgrading my current device to Windows 11 and updating the Zoom app, but the problem persists. Thank you for reading me. 

I'm running an online language exchange, and we have breakout rooms for each language. I want participants to be able to move freely between breakout rooms to practise different languages. As host it is great to be able to see how many people are in each room, however participants have told me that they don't get this option, so for them they don't know which rooms are already too busy (we try to keep the groups small).Does anyone know any way of letting participants know how many people are in each breakout room, before they join? Is there also any way to limit numbers of people in each room, to 5 for example, so once it gets to that number no extras can join?

Recently my workplace has been running into an issue with Zoom when our webcam is streaming its picture on the screen. Zoom will be slow to respond to any clicks such as muting, minimizing, maximizing windows, moving the window around, etc. The network connection seems normal, talking to people and camera movement seem to work normally. Resource Manager shows around 60%-70% usage of CPU / RAM during a meeting and the SSD has plenty of space available. What's odd is nothing else seems to run slow during this time, only Zoom. Microsoft Teams does not experience this issue.I have tried the following:1. Updating windows to the newest version, reinstalling zoom2. Rolling back windows updates and graphics drivers to the last known working version3. Changing the webcam from a Logitech Brio to a Logitech 9604. Changing the PC to a different PC (we have two boardrooms it's happening to both)5. Tried both 32 bit and 64 bit install

Hi everyone,I was added today as an admin to our Zoom Workplace Pro account, currently with a Basic license. Within this account, we have five dedicated training rooms (each set up as an individual account with a Zoom Workplace Pro license).Previously, when accessing the owner’s account, also with a Basic license, I was able to create Zoom links for future courses under these training room accounts. However, under my admin account, when I view the upcoming meetings for the training rooms, the option to schedule a meeting is not visible.Could you confirm if it’s possible to schedule meetings for these training room accounts as an admin, and if so, guide me on how to enable this feature?

Hello, I'm visually impaired and require larger font sizes.  Using Ctrl +/- works as expected within the Chat window.  It doesn't work for the Question and Answer window.  Is it possible to increase the font size for that window?