Meetings

I was sent a link to a recorded meeting with a password (sent from overseas, I am in US). People in the country of origin have no trouble opening with this password but I repeatedly get " wrong password". Help! [note, am trying to open in MacBook Air, tried with multiple browsers and all possible emails. Meeting with this password opens on my iPhone with no difficulty]

Note: Making a forum post for a user within our company. Description:The issue that's happening is that whenever the user tries to join a Zoom Gov invite, the Zoom app is getting an Error Code 104101 (Network connection failed). Then trying to join from the browser, the user is able to get into the meeting but isn't able to share their screen. It prompts for screen recording permissions which have already been enabled. The weird part is that the Zoom app works with a standard Zoom invite and user is able to share their screen via the browser without any additional prompts. There is a group of 3-4 users working with this client that uses Zoom Government however only 1 user out of the group is able to share via the browser. The rest are having the same issues with the app and browser. All of these users have roughly the same Mac build M1, OSes, and Zoom versions Troubleshooting:They have tried multiple browsers Firefox, Safari, Chrom

Hi there,  Attendees are unable to join my meetings. They get an error which says account restricted.  I was late paying my bill, but the invoice was paid 2 days ago and I still have the problem. If anybody could please advise me on how to resolve the issues, that would be great.  Thank you

HelloIs it possible to start and end a meeting without a host?

Hello All,I would like to ask your experiences.Environment- ZOOM meeting (LTI PRO)+ Blackboard (LMS)Reported Issue- the Cloud Recording was not shown/listed properly. I am a manager(sub-administrator) of my institution.A instructor reported that his cloud recording was not listed all on his course + lti zoom page. First, I had searched his recoding history via zoom.us to check whether he had cloud recording or not.and Yes, he had cloud recording for all his meeting session.And I had figured out, he was using his 'PMI' for all meeting rooms even he was operating two seperate course.(there were about 10 cloud recording history for 2 different course.) But, here is a point.When user create a new meeting, they should access Blackboard(LMS) - LTI ZOOM then, ZOOM allows to create a new meeting. and YES, He did so. only turned on 'using PM

On my Windows 11 computer, Zoom session starts normally with audio and video but after a few minutes the video locks up. Audio still works. I have deleted and reinstalled Zoom but problem still there. Zoom works fine on other Windows computers. 

I was recording a video interview with two people and myself and was recording video and audio. The video abruply stops after 22 min but the audio is fine and covers the entireity of the hour and a half conversation. What happened to my video? Is there a way to recover it?

Hi All, I have a bluetooth Jabra mic/speaker, which when I join a meeting is unmuted, even though I have the setting enabled to mute mic on join meetings. This only happens with this Jabra device. The setting works with other mic/speakers connected via bluetooth or inbuilt mic. Someone else at my company also has this issue. The laptop is a Mac running Big Sur, Zoom is running the latest version.

there are occasions when a scheduled meeting starts and not everyone had joined, that I'd like to invite them from within the meeting, it would be really helpful if I could have an invite-everyone option from within the app, or at least a list of the non-attendant with an easy invite option which I can choose

I teach reading and spelling to children over Zoom and I want the captions disabled.  If a student puts captions on, they might see the spelling of what I'm saying plus it distracts them.  I know I can disable them after starting a meeting, but I have a different student every hour and I want to disable them BEFORE meetings start.  Is there a way for me to do that?

When we log into the Zoom web interface, create a meeting, and add an MS Office 365 group email as an attendee, the email invite is never received and is not in the mail trace route or flow. https://support.microsoft.com/en-us/office/learn-about-microsoft-365-groups-b565caa1-5c40-40ef-9915-60fdb2d97fa2  

How many participants are able to show in Gallery View (Android)? The default configuration are limited to 4 participants per page.

what are the system requirements on Android tablets for displaying more than 4 participants in the gallery view? On the Huawei MediaPad M5 10.8 "2,560 x 1,600 pixels 4GB RAM Kirin 960 can I see 16 participants on the FireHD 10.1 2021 -. 1920 x 1080 pixels, 3GB RAM only four participants. I cant find any Informationen about this.

I am using Zoom 6.0.2(21283) I have Samsung galaxy S9 ultra tablet screen with size 14.6inch. The gallery view shows only 8 participants and for other participants I have to scroll down. I will like to see 25 participants on the gallery screen. My 14inch windows laptop does shows 25 participants but my Samsung galaxy ultra S9 Android tablet doesn't show it???  How to see 25 participants on Android tablet without scrolling down?

Here is my screenshot:https://imgur.com/a/QPDkKUn I don't want the screen show up the attendees including me. When I record the meeting, I want to just record the screen. But it seems the attendee are all become part of the video. How can I avoid that?  I don't have this issue before I upgrade to latest version.

Hello, I'm looking to check/change the optimize background sound setting for a Zoom meet using the iOS app.   I found the information below, but when I start the Zoom meeting I cannot access this setting. Can someone direct me to this setting? Thanks. "How to adjust background noise suppression for Zoom meetingsBy default, Zoom’s standard optimized audio is used for processing your mic audio. This includes background noise suppression, which is suitable for most situations. However, unlike the desktop client, the Zoom Web App version only support full on/off options for background noise suppression.Join a meeting or webinar with the Zoom Web App or web client. In the control toolbar, click Settings  Click the Audio tab.Under the Audio Profile secti

I can't assign two licensed users to any meetings, nor can they log in.A solution would be appreciated!Thank you,

When I share a PowerPoint during a Zoom Meeting, I want the PowerPoint to take up 50% of the screen and my Zoom video talking about the PowerPoint to take up the other 50% of the screen.I am able to achieve this by repositioning the frames, however, when I record the meeting and preview the recording, the PowerPoint is larger and my video in much smaller and in the upper right hand corner.I have enabled Side-by-Side mode, but still no luck.Does anyone know how to record a PowerPoint and the speaker video in a true side-by-side mode?

We are trying to create meetings through the API (via tray.io) that are templated. It seems that you need to use an admin template for this, but it doesn't look like you can add custom questions to an admin template - is this correct?  Is there any way that we can create a meeting with a template containing questions via the api? Thanksant

Hey everyone, hope you guys can help. I’m trying to perform during my live meetings using my interface, but I can’t hear any of my effects and I can’t play my accompanying music either Where everyone can hear me can anyone help me with this? I have a huge presentation in four days. I know zoom compresses everything into one, but there has to be a workaround for this. Do I need an additional mixer or what?!

Hello Zoom Community,Hope somebody can help me!I am unable to get my external webcam working. I am using a MacBook Air, with EMEET c960 webcam through a HP USB-C dock. MacBook is up to date with OS (Sonoma 14.5), and I am on Zoom version 6.0.11 (35001) specified for the silicon chip.Built in MacBook Air camera works okay, however when working I'd like to use my dock set up with a plug in webcam via USB. When camera is connected, it works with other applications on my Mac, but not Zoom. Zoom is picking up the webcam on the installed application, however video does not display and I have a black screen. WebApp works okay. I have attempted the following but this has proven unsuccessful:- Checked Settings, all looks okay.- Webcam works successfully on Apple PhotoBooth, Teams and Cisco WebEx, as well as Zoom WebApp.- Built-in FaceTime webcam on Mac works okay.- Checked for update for Zoom,

Translated subtitles suddenly stop working for some users, how to fix the problem?

Hi,I currently use zoho meetings for my recurring webinars. Zoho meetings allows me to schedule custom dates and times and only show 2 most recent upcoming dates on my website (registration page) so people register for the most recent event. I really want to switch to zoom but i cannot find how to do this on zoom. there is no option to schedule custom  (multiple dates and times) under one meeting link??? am i missing something... this seems so basic i doubt zoom don't have this?? i host my events twice a month on a Monday, 11am and 6.30 pm. Its not a fortnight schedule because some months have 5 weeks and that only allows for one time slot. Anyone? 

Hi team, we run today a meeting on Zoom with 40+ participants. During the session, we got the message that the session was being recorded but none of the admin users pressed on the recording option. We don't know who was recording the session which is weird because participants shouldn't have access to do so. How can I identify who recorded the session so that we can recover the recording? Thanks so much!

I have two recurrring meetings that I carefully setup that are no where to be found in the list if upcoming meetings AND they are not listed in past meetings. Every Tues at 10am PST for the last 6 weeks there is an impotant meeting.  All the history, as well as the tomorrows meeting are gone. If I click on the zoom meeting link it works.  The same is also true of recurring meeting I setup for every other Weds. There have been 10 or so of those. They are gone. And no future ones are listed.They have a definite end date and they are not my personal meeting room.There is no "recently deleted" to view.I have the recordings still of the previous meetings, but they are not in the list of meetings.It appears that no support is possible without paying over $2000 a year for zoom. So hopefully someone has a clue here cause I'm don't know what do to.Change the URLS this