Meetings

I was recently prompted to update my Zoom version and now, on my desktop computer in my personal Pro account, I suddenly no longer have a blur option and my custom backgrounds have disappeared. Also, when I click my profile picture, no "settings" options is displayed and I have no way to access any background options. However, I still have those options with a separate business account, where I am not the admin. So the computer/processor is not the problem.  I think the system thinks I am not the admin even though it has me as the "owner." How do I get those options back?

Hello. Unfortunately I can't find the blur under virtual backgrounds. There is no soft focus/Blurring the Background to be found under Zoom Web either. I have Windows 10 and the camera is the Osbot Tiny 2k. I've already reinstalled the software, but it still doesn't work on any device. How do I get the blur background so that I can select it? Thanks for your help!

I am in the process of a certification that requires moderators to review a recorded zoom session. As part of the moderation, they need to see both participants side by side throughout the entire conversation when recording. I did a bit of research to see what Zoom suggests, and found https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062314 which states that using multi-speaker view will show the speakers on the screen at all times. The recording however does not do this and it's still pinning on the speaker, making it very difficult for the moderators to evaluate things like facial expressions etc. Could anyone assist me with how to rectify this?

Hello! After the Zoom update it seems the interface has changed quite a bit and there are fewer available settings. For example, I cannot rotate my camera in 90 degree increments anymore, which used to be an option in video settings when hovering over the video preview. As a result, my document camera projects the image upside down and I no longer have a way to correct this in Zoom. I checked the article on Zoom's website already on Manually Rotating Camera which no longer applies because it was last updated in March 2022...but the updates happened after that. Any advice?

Please understand that I used a translator so the grammar may not be correct.We are currently using Cisco's SX20 equipment.I was instructed to purchase a CRC license to connect Cisco equipment and ZOOM, so I purchased the license.SX20 equipment was added under My Account -> Meeting Room Management -> H.323/SIP Meeting Room Connector -> Add H.323/SIP Device.After that, I don't know how to join the SX20 conference room via ZOOM.Please help.

When I am hosting a Zoom meeting and there are enough participants to span multiple screens, the person speaking is moved to the page I navigate to. I would like to stop that behavior. I want the participants windows to stay put no matter what screen I navigate to.

We have just recently noticed that Broadcast Messages which are sent to all Breakout Rooms are also being seen by people still in the main meeting area, which we didn't think was supposed to happen (and I'm sure it didn't some time ago). Please can you advise whether this is expected behaviour, and if there is a way to communicate with just all the breakout rooms without the other participants in the meeting seeing the message.We use the breakout rooms for individual interviews while retaining other candidates in the main meeting area. We use the broadcast messages to communicate with the interviewers between candidates so that they know what's coming next. There is no requirement for the candidates to see these messages, and essentially we would prefer that they don't see them (just in case there's any issues with a candidate).Equally, it doesn't help that the broadcast messages only stay on screen for a few seconds - are there any improvements planned to extend this

I have a pair of Bluetooth headphones that I used with previous version of Zoom meetings and on Windows 10 with no problems, but I have been having a hard time getting them to function as the speaker and microphone in Zoom. Pertinent System Information:Device: Microsoft Surface Pro 8OS: Windows 11 Home Edition 64-bitZoom meetings version: 5.9.1 (newest available)The headphones are recognized by Zoom meetings and are available in the drop-down menus in the Audio settings. I have also tried using the "Same as system" and "Bluetooth Headphones" options for both the speaker and microphone functions and have not been able to get them to operate correctly. The headphones do work fine with multiple other apps on my tablet, so  believe it is a Zoom meetings issue that is precluding my usage of the headphones. I have tried the following things so far to try to get these to work:Updated

Hey team, I went to open a locally recorded meeting and it is showing as a mp4.tmp file. Not a conversion issue. The audio is fine. Any ideas? Thanks

Good day! I am a developer at the Israeli company Yeda. We develop and support LMS systems for colleges. Our clients are both online course creators and real offline educational institutions.We want to give our clients the opportunity to conduct online classes via zoom.Is it possible to create a meeting via API and assign another user as the organizer? Or create a meeting on behalf of another user, but be able to receive data about it, including a recording of the meeting?

I recorded a 30 minute Zoom meeting yesterday afternoon to the cloud. After the meeting concluded, I noticed a new Explorer window pop up (I have Windows 11 Pro). I assumed it was the transcript and recording but I didn't look at it but just left it. This morning, I accidentally closed that new Explorer window. I found my cloud recording in the Zoom web but I cannot find the written transcript. I checked the "Transcripts" tab but it is empty. When playing the recorded version, I see there is an icon at the bottom to the left of the Volume icon which looks like a half page document but it is greyed out. Does the written transcript still exist?

I have Zoom pro. I have "Meeting-HD Video Quality" enabled. When I record to the cloud, it records the gallery view in 720p and the speaker view in 360. How do I record both in 720p?

Looking for help understanding documentation on account consolidation.  we have acquired a new company and need to move their zoom account data from their old domain x account to their new account with us on domain y. Does this require the invite to organization and that part first? Really trying to move the data over in bulk from email 1 to email 2 even if those are 2 different email domains?Their staff have a lot of recurring meetings that we need to move to their new accounts.   Please help!  

Bonjour,Depuis la dernière refonte de l'interface, il m'est arrivé à 2 reprises l'erreur suivante.Je commence une réunion, je veux enregistrer et je clique sur l'icône "enregistrer"... sauf que rien ne s'est enregistrer car il faut aussi cliquer sur la pop-up "enregistrement dans le cloud".Ce n'est que la 2e fois que j'ai compris mon erreur et que celle-ci était dû à cette nouvelle interface.Avant, c'était beaucoup plus clair car il y avait un choix à faireEnregistrement sur l'ordinateurEnregistrement dans le cloudMaintenant, il n'y a ps de choix à faire et juste un pop-up qui indique "enregistrement dans le cloud"... sans indication qu'il faille cliquer sur la pop-up !!!!!Suis-je le seul à qui cela arrive ?  Je pense qu'il faudrait être beaucoup plus clair sur le fait qu'il faut cliquer une 2e fois.Merci pour vos réponsesRémi

When I am in a Zoom meeting and press lower case x then the video automatically starts, how can I stop this from happening?I'm using Windows 10 Enterprise v22H2; Zoom Workplace, Version: 6.2.3 (47507). I'm also using Open-Shell (so menus and look is on a previous Windows), but I can't see how this would affect things as no short cut keys.I haven't had this with other programmes.

How can I ensure that registrants are not sharing the zoom link with outside attendees? Can a unique link be provided to registrants?

I would like to know how I can make it so that when I send my students an email with the day's Zoom link, they have to sign-in with their first and last name before joining (everytime).  This way I can print out the attendance. I know there is a report I can print out, but I have a lot of students that use other family members computers or public computers or their iphones and their name does not appear. Thank you in advance.

When I get into a breakout room defined by the host, my Zoom client crashes. I did remove and reinstall it again but it's still the same.Ubuntu 23.10Zoom 5.17.1.1840Installed from https://cdn.zoom.us/prod/5.17.1.1840/zoom_amd64.deb Does anyone know what's happening?

Ich habe ein Problem mit der Galerieansicht. Nachdem ich einen Raum verlassen und zum Hauptmeeting zurückgekehrt bin, verschwinden die drei kleinen Punkte und die Wischoption, sodass ich die Galerieansicht nicht mehr aktivieren kann.Woran liegt das Problem?

Hello, I am attending training abroad. But my English is not sufficient. Is there a program that will translate what is said into Turkish and what I say into English? I saw a program called Wordly in Zoom. Can it be used? What are the conditions?

The Zoom app started crashing this week during regular meetings on Samsung Android tablet. It had been working fine, what happened? 

Is there a way to download them all at once? Right now, you have to do it one by one.

Buenas nochesEstimadosno permite iniciar sesión con Google al momento de ingresar al zoom en mi pc queda sin responder ya la desinstalé e instalar nuevamente y no permite iniciar sesión con Google me ayudan por favor que debo realizar  

Hi,  I want to be able to add the chat to the recordings, so what people are chatting about is visible in the recordings when watched back Is that possible? And is it possible to edit recordings to add them?Thanks 

I created some polls in advance of a workshop I was going to facilitate on Zoom.  Normally, when I set up the Zoom meeting myself, I'm able to see the option to launch polls for the audience when I'm in the meeting.  In this case, however, I was not the one to set up the Zoom meeting - someone else did so I was not the main host.  When I joined the Zoom meeting, the host made me a co-host.  I went to launch a poll, but discovered the Poll feature was not available for me.  It did not show up in the main tool bar or under the "More" section.  I've had this happen before and don't understand why I can't access the polls I set up in advance when I'm a co-host even if it's for a meeting I didn't set up originally.