Meetings

My team member renewed his Zoom Pro subscription.  Since the prescription was renewed our meetings time out after 40 minutes.  Any idea why this is occurring?  Aren't meetings with Zoom Pro subscriptions allowed more time.  Thanks 

Hello! I'm hoping someone might know a fix for this issue I'm having. For background, I use the Zoom app on my iPad and it's updated to the latest version. When I am viewing someone else's screen share presentation (with the floating speaker on top of it, if that makes a difference) the presentation window will, seemingly at random, shrink down and leave a tall dark grey bar on the right side of the screen. It's almost like the app thinks I've opened the participants/chat window, but it doesn't display any content on top of the grey background color. Sometimes the screen will appear normally if I open the participants/chat window, but other times the screen will shrink even further upon opening it. The participants/chat will appear on the right side, the presentation/speaker on the left, and a grey bar in the middle. If it appears normally, it typically shrinks down again anyway after some time. This just happened in my current call. Does anyone

When I create a new meeting, and type in the topic, it frequently defaults to a previous topic I used several years ago. Also, if I go to a meeting I've already scheduled, including a recurring meeting, and make a change somewhere in the settings, the topic default back to the same old topic. I used several years ago. It seems to be stuck in that somehow as a default, although it's no longer relevant. I've not been able to find any articles which address this.

Looked all over, all answers I see show how to share a portion of 1 screen. If you have 2 monitors and you want to share a portion of BOTH of them how can you do this? I tried pulling thescreen portion selector across both screens but from the view perspective they only see one screen. Can anyone help with this? Thank you

On https://zoom.us/download?os=linux the download page states the following: For releases after Nov 01, 2022 the Linux GPG signature thumbprint will change from "Key fingerprint: 59C8 6188 E22A BB19 BD55 4047 7B04 A1B8 DD79 B481" to "Key fingerprint: AE44 6BAB 33EA 9862 AA29 FC3D DDE0 E622 2047 091F". Please make the necessary changes to validate your downloaded zoom files to avoid false negatives. This is odd because actually the DD79 B481 key was the *new* key after 11/1/22, and that is still the signing key available for download on the page. Why is this message saying there is actually a different key ending in 2047 091F that should be used?

When I try to join meetings that last 2 hours, the desktop app works just fine.If I try joining a meeting that lasts 4 hours, the app crashes once. Then it automatically retries and crashes again, then gives up. I noticed the error log is always the same though, I'll leave it at the end of the post.It seems the app tries to run on my Intel integrated graphics, which has up-to-date drivers (and didn't work with older drivers either), despite me trying to make it run on my NVIDIA RTX 3050 for laptops in several ways - via the NVIDIA control panel and through Windows as well.If I deactivate my Intel integrated graphic card and force the whole system to use the NVIDIA GPU, the error doesn't occur, but of course I don't want to completely turn off my integrated graphics card just for using Zoom. My 2nd monitor actually depends on the integrated graphics cards so I can't use it if it's off.I tried a clean installation of Zoom 6.3.10 and also trie

We are trying to use Zoom via ProPresenter.  The instructions was to set up a windows pc and bring up zoom.  After bringing up zoom change the audio and video to NDI.  Changing it to a NDI setting helps us communicate to the other PC with ProPresenter.  When I change it from webcam to NDI I can't see myself.  I can only see the name of the computer.  What do I need to do in Zoom settings for video to see the speaker after I join into a zoom meeting using NDI?

Help! I have had dozens of videos I have cloud recorded to my account and now I can't find them anywhere. Previously I have had a paid account and switched to unpaid version. Have my videos dissapeared due to that? If that is the case, can I switch to paid version and recover my videos?  

The suggestions haven't worked. The issue is simple.   Is there any human there who is willing to help me? With ACTUAL customer service?   It's not that big an issue. It shouldn't require this much effort to get it solved.   Thanks.

My understanding is that the maximum number of breakout rooms is 100. I am running a workshop for 1000 people and would like them to be able to get into pairs in breakout rooms. Is that a feature that I could request or pay for as a one-off? 

I host meetings each week. In the last week, I have noticed that if someone has their screen off, there is no longer a black tile with their name showing. I can only tell if someone has joined my meeting when I look at the bottom toggle bar. Is there a way to ensure that the boxes for participants are visible to myself as the presenter EVEN if they have their screen off?Thank you

When Zooming my last student.  Each time I shared screen (A verbal message came on, something like "The host R Louchart has shared his screen"...this has never happened before, neither my client or I could figure out what had made that happen.PLEASE HELP ...lol

Hi, I am not finding a recording of an extremely important meeting. I was on the pro plan then, then I switched to basic. Even though I returned to the Zoom Pro paid version, I can not find it. Please help!

I can't seem to find my local recording. It does not appear on my local recordings. I did not had my desktop app logged in when the meeting happened. I know It was recorded because I saw a sing after the meeting that said "converting file" and now I have no idea where it is.  

Bonjour, depuis 2 réunions dont celle d'aujourd'hui, je n'ai aucun son sortant de la vidéo. Je n'entends donc pas les interventions des conférenciers. Pourtant j'ai réglé tous les signaux ok, mon ordinateur produit le son sur d'autres vidéos, c'est donc spécifique à Zoom,  Quel est le problème ?

Is it possible to view 49 participants on screen using the linux desktop client?  seems windows and apple clients have this but can not set same using the linux client. am I missing the setting? or some other issue, pls advise, tks

I have been using Zoom with no problem for a few years. Now, during the past two months, other call participants are telling me that the level of my voice sometimes decreases so low that they cannot hear me and overall can barely understand what I'm talking. They keep telling me to get closer to the laptop, but this doesn't really change anything. I have tried to work with the audio settings and reinstalled the app, but to no resolve. I don't have this issue with any other app (WhatsApp video, Google Meet, Skype). Do you have any clue what might be happening and how I can solve the issue? This is extremely frustrating and distressful and using another app is not always an option.

Hi,Is it possible to change host email of this api `https://api.zoom.us/v2/users/me/meetings`. Please provide me a suggestion for change host.Thanks

We're using Zoom via an integration to a different event platform which manages our registration and sends personal join links. However, Zoom always sends a "join meeting" email 5 minutes prior to the meeting taking place. But our event platform is already taking care of the join meeting emails - I can't seem to find anywhere where I can disable these automated "Join meeting" emails.

We're running a React application with the `@zoom/meetingsdk` to embed a video meeting in our UI. We recently bumped our version up to v3.8.0 to be compliant with the latest enforcement of updates and found that users were unable to view video from other users (unable to view the gallery view as well). We tried bumping to the latest available version (v3.11.2) and this did not fix the issue. For now, we've bumped down to v3.5.1 and that seems to have fixed the issue (notably, it changed the UI that iPhone users see). This is a critical bug blocking our ability to upgrade our dependency to be compliant with the May 3rd enforcement.

I had a meeting on Monday. Now it is finished but it is still remain on the meeting tab. is there a way to delete the meeting? also that meeting is not a Zoom host meeting. I am using MacBook, can't find a button to delete it at all.   

HelloI would join a meeting with my Android but it's an old Android version. Could you please send me a link in order to download the application on my old Android , and join the meeting? See my android informations :Thanks  Version Android : 6 0.1Version logiciel sécurité : asks v1 2 releasd 161011 SMR aug-2017 Release QVersion Kernel : 3.4 39- 13786508 dpi@SWHE7715#1  Mon Jul 18. KST 2022Numéro version : MMB29K.T700XXU1CVG1Version Knox : KNOX 2.6

How do you put in your own zoom background?It seems to have changed from all the videos on YouTube.It just shows the zoom backgrounds.  I can't find the button to put my own one in.

Can more than one login be assigned for the same meeting?

Hello, I use music for my work with Zoom, both in screen sharing and live music. But unfortunately I can't get live music transmitted. I've tried different microphones and the settings for musicians don't work. What can I do?   David Petersen