Meetings

We have an account that needs to record EVERY meeting with video, audio and transcript. All our accounts have the recording settings accordingly. However, once the meeting is processed there are cases where the video is missing, the transcript is missing or both. We are trying to reach out to support but are unable to. This is a critical issue because we work with education and we need all recordings for every session. 

Its taking long while joining a meeting. I have tried logging in using Zoom link, meeting id & password, clicking on Join from zoom app, accpeting a call directly - same observation. Its just showing connecting. I have uninstalled and re-installed Zoom. I am using Zoom workplace, corporate edition & current version is Version: 6.4.10 (64378). Even after host has opened the room, its taking min 3 mins for me to join. Till then its showing as 'Connecting'. How can this be resolved? Please help!

I added a color to my virtual background somehow. I cant find that option to disable it anymore and the default None/ Blurred retains the  pink color accidentally selected. How can I return it to default None Background- BTW- I do have it set to None already and its staying pink. Cant get a live person to help. Any one else had this and corrected it? Please email me *********** if able.

When I share my screen - the screen I am sharing appears as a super tiny screen, 3 inches by 3 inches.  I cannot make it bigger.  I have tried every setting in settings.  Nothing changes.  My shared screen appears as this little tiny screen attached to the top of the screen in the middle or the bottom.  

Hi - just started with Zoom today. When I set a meeting, it shows TWO meetings at the same time in my calendar.What am I doing wrong? Thank you!

I just bought a new Lenovo Monitor and a new Center Cam V2 which is plugged in but not connecting with the monitor What am I doing wrong?  

Every time I open Zoom after shutting down my PC, I have to update the software. Its the same every time. It takes me back to 5 something and updates me to 6 something. I have logged onto the automatic update section of device management / Zoom web portal but both auto settings are switched off already. I also tried to make zoom an exception on my anti-virus but no joy. Its been happening for months, possibly a year and means I have to wait for a re-load every time I want to use the app. Any suggestions please? Thanks in advance 🙂 ( I have windows 360/5 ? not tech savvy I am afraid!)

Hello all, Appreciate the help. Have combed through articles on here and some YT videos. I've even added reoccuring hosts already except now the field isn't editable.  I NEED to add a couple of more co-hosts who will regularly attend the meetings (without everytime assigning them co-host status.) Co- HOST is already enabled in meetings (basic) settings.  I can also see 2 co-hosts in the Meeting/Personal rm/ALT. field.    WHat am I doing wrong? 

Nothing I've found so far about this question works for me. I can't find a setting on the MacOS client which lets you adjust noise suppression. Selecting "Original Sound for Musicians" or "Live Performance Audio" does nothing. There is no setting to adjust noise suppression to "Low" which was suggested in some posts. Some said the problem is with Windows 11. I'm not using that! The documentation says AI is used to suppress noise. I want this off permanently! Even for voice meetings. Why is this so much to ask for?

The size of the presenter video is perfect while recording a PowerPoint video.  However, the size of the presenter video is very small in the actual recorded video!  What am I doing wrong?????  Please help me................  BTW, I'm using two monitors when recording.

Hi,I first bought Zoom One Pro, but later I needed more participants' capacity so I also bought Large Meeting. Under my 'Current Plans': Zoom One Pro and Large MeetingsSo I have two questions:1. Is Large meeting an add-on or a license itself? Can I cancel Zoom One Pro and keep using Large Meeting or not?2. While scheduling a meeting for tomorrow, do I have to select the license type in order to have more than 100 participants? Or my all meeting will automatically be upgraded to 500 participants?

On a mac hosting a meeting , each time a participant enter or exit the meeting a grey bar appear and disappear on the top of the second screen when a participant was pin on second screen. (Fullscreen)Somebody else got this issue? 

I want to use polls for hybrid teaching setting, where part of the participants are logged into Zoom from remote locations and part is sitting in a room with the lecturer (without being logged into ZOOM).When I start the poll the remote-participants can answer via ZOOM.The others can answer using the QR-Code and smartphone to answer (they are not logged in with ZOOM).Is this last group somehow counted towards my max. meeting-participants (since they are not logged in) or not?Could I have a meeting maximum of 100, have 100 people answering in ZOOM and additionally 50 people sitting in the room with the meeting host, using their devices to answer via QR-Code?

Привет. Подскажите как исправить такую проблему: во время конференции изображение и звук зависают через каждые 3-4 минуты. Компьютер выдаёт, что плохое интернет соединение. Провайдер сделал проверку-всё в порядке, скорость отличная.

Please can anyone tell me if there is a way to turn off/change the audio for desktop meeting reminders?The notification is so so loud, I don't have any issues with any of the other sound settings for various apps. I want to keep the popups that appear on the desktop, just remove the sound notification, or change it to something softer at least.

When I enter a meeting Zoom automatically uses my Google account (with private email and picture, which I do not want to use) instead of using the one I have logged in with (my work email and picture, which I would like to use).Any solution to this, please?

Can I lock the settings of existing Break Out Rooms that I have created? Recently I had 30 minute Break Out sessions in progress. While setting up the next set of Break Out Rooms, I accidentally started editing the participants in the sessions that were underway. Fortunately only minor disruptions took place until a Co-Host notified me. Is there a way to lock the sessions underway while defining the next set of rooms?

My Zoom recordings in Meetings have suddenly started leaving out the webcam and so, when I present a slidedeck, I am left with a recording that shows a slideshow with a disembodied voice over the top of it. It never used to do this and I have not changed any settings.I use a Macbook Air with Mac Sequioa 15.5 (24F74) and I'm wondering if it's a Mac thing. Anyone experienced something similar and fixed it?

I wanted to share my website screen in a Zoom meeting with my students for teaching purposes but the screen was stuck and my students were unable to take my class yesterday.

We did a meeting yesterday and some speakers were loud and one particular speaker was barely audible. Can we make adjustment to raise the audio level of his/her speech?

Hi,I will be interviewing two people (not a job interview)about their experiences in a certain subject.I want to set their video box up as the main2 video's and my video to be smaller on the bottom.I want the video boxes of all three of us to staythe same size throughout the interview.How do I set this up in Zoom?Thank youGavin

Hi guys,I have been using Zoom for a while now, and it has worked really well.  However, the new 6.4 client seems to be buggy on Linux.I am primarily trying to use it on a tower running Debian 12.I just tested 6.4.3 and 6.3.11.I did the same thing with both, set up a meeting on this tower PC, using my free Zoom account, and connected to it using the same account from my laptop.For both versions it allowed the connection, video came through, but I couldn't hear audio from the laptop (maybe unrelated, probably not significant, I only had my phone to play sounds near the laptop).The main problem is that when the laptop left the meeting, for 6.4.3, it did not notice that the laptop had left the meeting, it ran 3 cores out of 4 at maximum, Zoom failed to exit the meeting on the tower, and crashed the whole computer when I tried to kill it.When the laptop left the meeting hosted by 6.3.11, Zoom noticed the laptop had left, and exited c

Здравствуйте! Подскажите, пожалуйста, при групповом звонке не проходит звук музыкального инструмента (рояль и миди-клавиатура). Как возможно изменить настройки чтобы звук проходил весь? Благодарю за помощь. 

I created a meeting using manually-approved registrations.  When the meeting started, many people could not join.  The link took them back to Register for the Meeting.  I could not get the actual meeting link.  I tried and wound up with a link that again took them back to Register for the Meeting.  I did not realize at the time that I could resend the link from the Manage Attendees in the Registration section.  Finally one attendee started sharing her link.  Soon we had a dozen Nancy's who had joined. Any idea why the link seemed to go back to the Registration area instead of into the meeting?  I learned from this that next time I should do a send the link to everyone shortly before the meeting so they have a good link near the top of their mailbox. 

It seems that my PC has everything as required to ba able to use powerpoint as virtual background, but the option is not active (light grey) and it is impossible to click on it... I do not have idea how to manage it... I saw differtent youtube tutorial, but I cannot find out why the option is grey... thanks for you help!the zoom version on my PC is 5.10.4 my PC has Core i7 and windows 11