Meetings

I often am in zoom meetings with 10-75 people.  When I am in the gallery view, I would like to easily and quickly organize the order of the video participants according to various options, such as: 1. Alphabetical organization by first name (A-Z)2. Alphabetical organization by first name (Z-A)3. As a sub-option, put all muted (either video OR audio) participants (in alphabetical order as requested in 1 or 2 above) either AFTER all the "regular" (audio and video on) participants OR put them in alphabetical order mixed in with the regular participants. This new feature(s) would be very helpful to me and to many teachers who use zoom to lead group discussions!! 

Hello, I need help with a billing issue.I recently paid for the Pro Plan, and the charge has been completed on my bank account. However, my Zoom account still shows as Basic. I also checked my Zoom Billing page, but there is no invoice or active subscription shown.

On the last update to version 6.4.10 (2027), the settings dialog box is broken. The only usable tabs are "Video & effects", "Statistics", "My Account", "Accessibility" and "Keyboard shorcuts". All the other options (including "General"·, "Audio", "Notifications & sounds",...) are unusable. Their content is restricted to a tiny band on the left of the panel. The right band is just white space. I am using Ubuntu 24.04.2 LTS under Wayland (forcing X11 with "unset $WAYLAND_DISPLAY" does not fix this) with an Intel UHD Graphics 730 integrated controller. Zoom version 6.4.6.1370 just worked fine on the same system.

I have a colleague who when trying to launch a Zoom meeting within Outlook for iOS it leads them to the webpage to join the meeting. Once in the webpage window, it tries to redirects to the app store and reinstall the Zoom App even though it's already installed. It then doesn't join the meeting and you have to enter the session keys manually within in the app. Is there a way round this please? 

Hello, we are attempting to integrate the Zoom Meeting SDK and have provided all the necessary keys. However, when we call the SDK, it displays a 0,0 error. How can we resolve this issue? We obtained the Flutter plugin from pub.dev.

Has anyone tried to integrate the zoom with the website so you can allow your users to participate in meetings and join the discussion? Is it possible to do that?   Please, if you can suggest me a better idea, do comment. waiting for your answer....

Hi, I hope you can help.When another participant or host are sharing their screens, I am unable to see what they are sharing.I have checked the settings and everything that I can see to be turn on to allow screen sharing has beenI am at a loss to how to move forwardPlease help

In the original version, when multiple people sent me text messages during the meeting, they would be displayed in a window for me to check.In the current version, I have to click on each person's chat window one by one to check, which is too troublesome!!!In the original version, when replying to others, there is a drop-down menu to select the reply object, which is very convenient.Now I have to click on each person's text message and check them one by one to find the one I need to reply to.The fundamental reason why I chose ZOOM instead of Google Meet is that ZOOM can be set to chat privately with the host during the meeting. Now that the chat function in the meeting has become so difficult to use, I may consider giving up ZOOM.

I really want to turn zoom sound to zero sometimes.  Eg receiving an important phone call.  Using multiple devices in the same room.   

With the Basic free plan, if you schedule a meeting but start it 10 minutes late, do you still get 40 minutes or does it end 40 minutes after the scheduled start time? 

Every time a start a new meeting, the virtual background I set on my settings keeps resetting itself (no background at all). It was working fine before the last update. I'm using the desktop app for Windows 10.

I am running Zoom on Windows 10 and latest Firefox. I tried to install the latest version of Zoom Workplace and at the end of the process it gave me some error that it could not access MS Edge and to check my Internet connection. I do not have MS Edge. Does this mean that without it I cannot install Zoom?

Hope someone can help with this issue. It appears that the problem started with the new version of zoom. I set-up a zoom meeting and the attendees tell me that my voice is breaking up even though I can hear them clearly. I am using a Lenovo laptop which I have never had an issue with before, window 11, and zoom version is 6.4.7.  Thanks in advance.Gusnk

Hi,I am having trouble logging into zoom to start a meeting and to join a meeting. I am receiving the error message "The application 'zoom.us' is not open anymore."What should I do? I have a MacBook. Thank You,  Dr. Truth 

As Host I was able to chat to individuals but now, in Host-Co-host mode, I cannot.  What happened??

I have Zoom Pro and a license for Large Meetings. I have read through all of the supporting documentation provided for bulk uploading registrants to a meeting via CSV and am unable to make the following work. The meeting is a single occurrence, and has an auto-generated ID. Registration for the meeting requires the default fields: First Name, Last Name, and Email Address, plus two custom fields: Organization, and Job Title. I have created a CSV file without headers in the format: Email Address, First Name, Last Name [from Zoom template], Organization, Job Title. When I upload a test file, the Organization and Job Title are not imported. I have checked the formatting (no special characters), tried to upload the Zoom upload template with text in columns D & E, CSV file is saved as CSV (Comma delimited) (*.csv), and I am using Google Chrome. All drivers and software versions ar

I have a smart Samsung TV. I cannot find the Zoom app when I go to the search bar it does not come up. How do I install the Zoom app and have it stay there all the time

Hi all, Does anyone know if the "Sign in with Microsoft" option can be disabled/hidden? I've looked in the available install switches and group policy, but have yet to find a setting for it. Thanks. 

I use zoom desktop client (version 6.0.2)  on my Manjaro linux (my desktop environment is KDE Plasma 6.0.4 under Wayland) machine for work and lack of hardware acceleration is simply appalling. I have Dell XPS 9520 laptop with Intel Xe Graphics GPU, and without dedicated GPU. I have hardware acceleration set up, because Firefox is using it just fine. Moreover I don't even have option to enable it in "advanced video setting". I tried to set enablegpucomputeutilization=true in ~/.config/zoomus.conf only to have it returned back to false after zoom startup. Please, fix this ASAP, as using zoom without hardware acceleration is horrible experience.

Hi,Could someone please advise how to update my Zoom version? I've tried all the instructions I could find online, unsuccessfully.  Yes, I've signed up to my desktop app, but no, there is no "Check latest update button". No, I cannot go to my IT team for help (as per the instructions of Zoom online support) because such thing doesn't exist. I am my own admin and team, solo, there's nobody else.Yes, I have tried to update Zoom manually, following the steps suggested. But I'm just being re-directed to my desktop app, i.e. square one. I'm spinning in a circle. I used to be able to update it easily, but now after Zoom has forced me to Zoom Workplace, it's become very complicated. Can you please help?Thanks very much.

I've been using Zoom for years and since yesterday, it is suddenly requiring a password for others to join. I have my waiting room enabled, and until yesterday, people were added to the waiting room without requiring a password. How can I change it back?

Hi, It would be really nice to have a keyboard shortcut to blur my background, or to enable the selected background (blurry or any other). Thanks.

Hi all, Do you know if there is any way to upload a video larger than 30MB in a Meeting waiting room?I tried to compress the video that I want to use but the quality is now very bad. Would love to find a workaround this. BestAugustin

Hi all, pulling my hair out with this one. I have chosen to record separate audio and video tracks for my meetings. When I go to download them I get this notification... This download doesn’t include files in these folders: “sign language file of each language,” “audio file of each participant,” and “language interpretation file of each language”. You will need to download folder files manually. There's zero explanation as to where to go to manually download the separate files. Where are they hiding? EDIT: Nevermind, you click on each link individually and that opens up the separate files page.  

Hi all, first post. I'm going nuts. My son has guitar lessons with a guy in the US. We are in the UK. In order for the lessons to occur, he needs a mic to talk.. his guitar signal and the DAW playback all to be heard at the same time. He plays through a helix floor pedal, straight into the focusrite Scarlett 18i8 interface. The mix is also plugged into a line input on the interface. The problem is this.. I can play back everything at the same time when testing the mic input in zoom settings. However, it feels like there is a signal issue with the guitar. If he plays continually, the signal continues fine. However, if he stops for a bit to talk/listen to his teacher, the signal can take a while to be read again buly zoom. Sometimes like 10 seconds. Sometimes it comes back only partially and muffled but then kicks in and the line goes green again. If I run it next to my Mac input signal.. there is no delay, only when going into zoom. Sor