Meetings

Hello,I am an admin on my company account, and a fellow admin recently noticed that avatars were available for our account. I tried setting one up for myself, and I can see the option to add an avatar in the Zoom app if I'm not logged in. As soon as I log in (necessary to create the avatar), the option disappears. I have checked our account settings and the avatar option is enabled for all users. How can I fix this?Thanks,Lisa

Hi,I have a question regarding meeting notifications. Suppose the host is Person A, and I am Person B (a co-host). If another attendee (Person C) joins the meeting before both A and B, is it possible for Zoom to send a notification email to B (the co-host), rather than to A (the host)?We’d like someone other than the host to be notified if participants join early. Is this achievable?Thanks in advance!

I've created 8 non-recurring meetings. Once the meetings have ended, some appear on the Previous Meeting list while the others do not. I don't believe any account settings were changed during the scheduling process (the account is shared with others in the office). Could it be the meeting IDs expired? But even if a meeting ID expired shouldn't the meeting still show in the Previous Meeting list? I am generating new Meeting IDs when scheduling all the meetings. The next meeting that will likely NOT show on the Previous Meeting list is on June 1, 2025. I'd like to know if there is something I can change NOW before the meeting to ensure it will show on the Previous Meeting list. Thanks!

Hi All, Recently started a new job and I do a lot of work assisting my boss with hiring people. She asked me today to schedule a zoom interview with a job candidate. There will be a panel of 5 people interviewing this candidate. My boss stated in her email to me requesting the scheduling of this zoom interview: “the interview should start about 20 mins before the candidate joins so that we as the panel can get organized.” Is there a way to schedule the meeting so that is starts at let’s say 11am for the interviewers, but 11:20am for the candidate? Thanks so much for any help you can provide! And sorry if this is a dumb question!

The Virtual background feature of Zoom stopped working on my Windows computer 4 weeks ago and I have absolutely no idea why. It was working very well until then. Anyone can help?

I have a Lenovo P14 laptop with Ubuntu 24.04 installed with all updates.  When I open Zoom, my audio is completely dead... going into system settings and trying to test returns silence.  Close Zoom, and sound returns.  I'm at 6.4.10 (2027) and had the same behavior with 6.4.6 (1327) earlier today.  My sound devices are identified as Meteor Lake-P  I'm happy to provide anything that'll help figure this out.

When I click on the Zoom meeting link it takes roughly 2 minutes to connect to the meeting. As a result I am always late.  What can be done to reduce the delay? 

Using Meeting SDK Without PublishingI do not plan to publish my app on any app store (Google Play or App Store). I only want to use the Meeting SDK for internal or private use.Is it possible to use the Zoom Meeting SDK without publishing the app?Will I need to go through any approval process for SDK usage if my app is private? Domain Verification for Multiple SDK AccountsIf I use multiple SDK accounts, but all meetings are hosted on only one domain, do I only need to verify that single domain once? Or does each SDK account require separate domain verification? Development vs. Production KeysI noticed that there are two types of SDK keys: Development (dev) and Production (prod). Which key should I use for my application?Are there any restrictions when using dev keys compared to prod keys?Do I need to switch to prod keys before deploying my app, even if it’s f

I turned off avatar in settings but avatars are still enabled. Please help.

In my online Zoom account, under settings, I have "Waiting Room" turned off. However, when I set up a meeting (it doesn't matter if it is a scheduled meeting or a "start meeting" where I then send an invite link to people) people are put in a waiting room. We're just trying out zoom for a new business, so apparently, I don't have access to either phone or chat support, so I'm hoping this community can help. Thoughts on how to fix this? Success is simply that when people join a meeting, they get right in without having to wait in a room and be admitted, regardless of if it is a scheduled meeting or a start now-type meeting. Thanks for any help.

How do I block bots like fireflies.ai notetaker from my calls? How are these bots not wiretapping???

Hey there - seeking reassurance. I am leading a workshop in a while. In the past, when I've hosted, I've been able to open and close meetings, setting up whatever, via a "Join meeting" or "Launch meeting" button thing. Now, though, despiute seeing this in my schedule, along with confirmation that i'm the host, no "Join" or "Launch" option is available, and instead I need to to access the room by putting in the Meeting ID. Should I be worried? Or has the way we access rooms changed during some update?

I see this pretty consistently in the Web UI: - In a meeting, have people chat (enough for the chat pane to scroll)- Make sure there are replies to chat messages in threads- Scroll to the bottom of the chat pane (or be anywhere really, including scroll up and down while the next step happens)- Have someone else add a chat message anywhere- Observer that chat pane jumps up automatically every time there is a new message It looks like Zoom is _trying_ to keep the chat pane focused on the same place when it refreshes with new messages, but miscalculates the scroll position. Given that the jump is always upwards, it's almost as if it doesn't take the reply-in-threads into account when calculating scroll position.

I want to set up Original sound for musicians, but that option isn't available when I go into Audio Profile.

Among my zoom recordings, there is an old one from 2021 that never finished processing. I would like to delete it, but I cannot select it for deletion. How can I get rid of it?

I set up zoom meetings with the goal or hope that zoom would automatically send an invitation to the client. It has not been doing that.Due to this, I integrated my microsoft 365 account to zoom and checked off all boxes at the bottom of the profile tab in zoom. It still doesn't work. Instead of it clearly going through to the client, I get an email kick back and error instead saying  Delivery has failed to these recipients or groups: My-EmailYour message wasn't delivered because the recipient's email provider rejected it.Diagnostic information for administrators:Generating server: CH3PR16MB6140.namprd16.prod.outlook.comMy-emailRemote server returned '550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP. For more information

Hi everyone,We’re currently experiencing a recurring issue whenever we integrate Sembly with our Zoom meetings. Specifically:The Zoom meeting has no audioThe Zoom meeting has no videoThe transcript is not captured or summarizedFor context, Sembly is an AI meeting assistant that joins virtual meetings to automatically record, transcribe, and generate summaries and insights from conversations. It’s a useful tool for keeping accurate meeting records and sharing key takeaways with teams.We reached out to Sembly support and were informed that this might be due to a Zoom glitch that occasionally prevents attendees (including bots like Sembly) from accessing audio. They've mentioned that this is beyond their control and are working on updates to help Sembly rejoin meetings more reliably in the future. In the meantime, we’d like to know:Is there any way to recover or retrieve the recordi

I have scheduled a zoom meeting (after buying the Zoom pro version). I feel the need to upgrade and buy the webinar version. Can i shift my zoom meeting to a zoom webinar (keeping the session link as the same one)?

When I worked at a professional services firm that used Zoom colleagues could start meetings using my personal meeting room before I joined the call. At a startup now with my own zoom account I can't seem to enable that to work. I know you can disable the meeting room and enable participants to join before me and both those settings are enabled. Yet still guests are put in a waiting room when using my personal meeting room. As a use case I am on holiday next week, but the standing team meeting is a invite from my diary with my personal meeting room details - I'd like the team to be able to have that call when I am away. I have read that you really can enable guests to join before me if I create a specific zoom link for a meeting, but for years I just put my personal meeting room details in a calendar invite and I like working that way. If you know of a way to enable guests to join my personal meeting room without me I would be delighted to hear it! Thanks in advance, Fred

A user in my account has been receiving incoming meeting requests on her android Zoom client from another user, usually using the Windows desktop app, 3-12 hours after an unscheduled meeting took place between them. There is no call being placed, but her android phone rings and shows an incoming request from the person she met with earlier in the day. On her end, it looks like the caller is reaching out to establish a second meeting, but when she accepts the request, it is immediately disconnected, and there is no record of the call. On the caller's end, he receives a notification that his call was declined, even though he did not place a call. This has happened several times between these two users over the past 6 months and both of them have been using the latest software versions for android and Windows. Additional info: The user receiving the call is US East Coast, and the "caller" is on the US West coast so there's a 3 hour time difference.

When I join a Zoom meeting often my fellow participants tell me that my voice sounds distorted - a bit like Mickey Mouse!  If I leave the meeting and sign back in again this usually cures the problem but can take two or three attempts.  Can anyone suggest what is causing this and how to stop it happening?

I have a problem with Zoom since about two weeks. When I use the whiteboard on an iPad Pro it turns black or white in large areas after a while so that I have to stop the session. The content underneath is still visible for other users in the meeting, but I cannot see what I am writing any more. I tried reinstalling the app, even set back the entire iPad and also contacted the Zoom support via the chat, however none of this helped. Has anyone got an idea or experienced a similar issue? Otherwise I have to cancel my pro-account because Zoom has become useless like that.

Hello i try to create a free account with my business Mail, but the Mail with the verification code does not arrive. Not in Spam and not if we allow the zoom mails on our server.... I opened a case but get only the information that i dont have an account and so i can´t open a case... So anybody knows what i can do?Thank you so much   

have a Lenovo P14 laptop with Ubuntu 24.04 installed with all updates. When I open Zoom, my audio is completely dead... going into system settings and trying to

I am having trouble when zooming our church services. The spoken word comes through clearly but as soon as the music and singing starts the audio stops working. I have tried to alter a variety of settings but cannot find out why. This has only started happening since around July as before that all services where heard ok.Anyone any suggestions please?