Embed passcode in meeting link for one-click join not working - requiring users to put in a passcode

Forum|Forum|3 years ago
September 8, 2022
5 replies
3 views

Hello!

I am confused by the embed passcode for one-click. I have this option turned on. Yet, at a meeting the other day, everyone reported that they had to enter the passcode when joining from the link. This is the first time anyone has said they needed to enter a passcode when joining from the link.

I am wondering if one of my settings is wrecking havoc with the one-click setting? I have attached two screenshots with my settings.

Thank you in advance, I appreciate your help!

LibrarycatAuthor

Community Champion | Customer

Has anyone else had this problem? I am guessing not since no on has replied!

B

bhz

Newcomer

Yes. Even though the "edit" function says the Link should not require a passcode, it does.

The only workaround I have found is to set "Waiting Room" on.

Not an optimal solution since now I must stay focused on the screen to give people access.

This has worked correctly for years, but does not now.

M

meriment

Newcomer

Embedding the passcode should allow participants to join with one click. As backup it's a good idea to include the passcode when you share the link with attendees in case they are prompted. If you want to automate this there is a Zoom app, Salepager, that lets you send Zoom invites and reminders that include by the passcode by default.

B

bjohn

Newcomer

Yes, I have exactly the same problem. Doesn't anyone answer these bugs?

D

dkriser

Newcomer

did you get an answer to this? I have been having this issue for a long time and cannot fix it....

LibrarycatAuthor

Community Champion | Customer

No, no answer. You'd see it here. Hardly any of these questions get answered it seems, although there a few people on here who are helpful. The rest sound like bots.

M

MichaelMN

Newcomer

I've now posted with about 5 different questions and NONE of them get answers although they all bring up that complaint from others—no useful replies. What a waste of time, especially when other free platforms have arrived. Thanks for nothing, Zoom!

LibrarycatAuthor

Community Champion | Customer

Actually, I think this issue has been resolved with one of the many Zoom upgrades. I no longer have this issue.

B

bhz

Newcomer

As of today, 12/1/2024, the problem persists.

C

ctesar

Newcomer

Having the same issue.

MGSR

Community Manager

Hello @ctesar,

I'm sorry about the inconvenience you experienced.

Kindly check out this article for the requirements and steps to embed meeting passcodes.

Let us know if this helps or if you need further assistance.