Meetings

How can I use Polycom Gp 500 Camera for Zoom meeting. What are tge hardware and software required.

I cannot work out why this is happening. I have updated profile to ensure has correct first and last name and yet once in a zoom session I cannot edit my name and its appearing as Surname, first .  Help with this please .....

I have a PRO licence, and I have checked that I want my meeting recordings in HD quality.But Zoom keeps compressing the living faeces out of my recordings. I have plenty of harddrive, and I record my meetings locally, but a recording that ought to weight around 3-4 GB is compressed into 600MB and it looks like faeces. There are strange artifacts everywhere, and black areas tend to become glimps of red. I need it to be high quality, and would definitely prefer no compression at all over this. So my question is: Are there any way that I can entirely disable the video compression? 😞

Hi,Anyone know how to create an audio & visual release form that people can agree to prior to pressing the JOIN button on zoom.  I have experienced this prior to joining a zoom call and I would like to create it.  Any suggestiongs?  Thanks!

Today a random person joins to my meeting without my permission and I want to prevent this to happen again. How can I do that? Thanks for the help

I was on a call with my therapist just now and I could hear a male voice talking, although there was no one else on the zoom call with us. It sounded as if he was talking to someone else (like he was on another call) and couldn't hear us. This lasted for about 15 minutes, while I closed all other taps and apps on my computer, thinking it could be a video playing or another programme running in the background. The voice continued intermittently, and eventually we ended the call and continued on another platform. Very freaky! How did this happen, and are there any settings I should be using to prevent this?

I've got two issues with freezes under zoom. Both started happening after I added a webcam to my system. Before I'd join the meeting with my iPad (for the camera) and my desktop (for screen sharing). Now with the web cam: 1. Randomly, my wireless mouse stops working. I need to unplug and plug in the receiver to get the mouse working again. 2. If I try to screen share, the zoom app freezes up and I need to force quit and rejoin the meeting. I'm running Zoom client Version: 5.9.3 (1911) under Linux/debian. Any suggestions?

Hi,Yesterday a colleague of mine ran a zoom meeting for which we cannot find the recording. I sent the invite for the meeting so the Zoom link was coming from my account but I only briefly joined the session (just to allow the recording of it).At that point, the host appeared to be the room from where my colleague was presenting it. Neither of us can find the recording of the meeting in their Zoom account. Can you please help?

I have Zoom recordings saved locally that include two files labeled “Click to Convert 1” and “Click to Convert 2.” After converting them, I only get the audio — the video does not play.Details:Device Type: Windows 11 PCZoom Version: Version: 6.4.7 (64367)Error Messages: No specific error message appears — just no video playbackTroubleshooting Steps Taken:Attempted reconversionTried playing the files in different media playersReinstalled ZoomAny help resolving this issue would be appreciated.Thanks!

Hi I have one meeting recorded on my computer was in wired ratio, 1920x2560, which makes the side-by-side view very tiny to watch. The recording I made on the day before or after that all had no issue at all. Seems just this meeting got this problem.  Any idea what the reason of this? I didn't find any settings to change the horizontal or vertical. Thanks 

Hi all,  With the latest update to the Zoom app on my Mac, the layout has changed again- where I used to be able to open the app to a page that very easily let me click "start" for a new (unscheduled) meeting with my PMI, now none of the options are as easily accessible. Is there any way to revert back to the old interface or find the page I'm looking for?This sounds stupid, but as a therapist with many sessions a day, I really just want to be able to open the app and easily click start. Thanks for any advice! Rachel

Recently getting lot of spam invite emails for zoom meeting that I never opted for. I am tired of clicking on unsubscribe. Everyday a new emails popup.

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Every time we schedule a webinar, we set the time zone as Mountain Time US & Canada. However, the signup page for our webinars always say "Edmonton" for the location. This is causing confusion for a lot of people, because we do hybrid events where the in-person component takes place in Calgary, but the sign up page is wrongfully telling them the event is in Edmonton! Please provide some way of correcting this. There honestly should just be one choice that says "Mountain Time US & Canada". The "Edmonton" time zone is doing nothing but causing confusion and headaches.

I use BT headphones for audio output and a webcam with a mic as my audio / video input (the webcam mic seems to perform better than the headset mic in the BT headphones).Recently (within the past couple months?), when turning on my camera in a meeting, the audio cuts out for about 5 seconds before coming back. Zoom warns me of low volume and there is silence in the headphones during this time. This did not used to occur.Aside from missing what's going on in the meeting, this is particularly problematic because going on camera is generally a signal that I'm present and engaged in the meeting, which means it's more likely that people will address me and expect a response, but I appear to be not paying attention. Since this used to work, it seems like something may have regressed in the Zoom app. OS: Windows 11Zoom Version: 6.2.3 (47507)Headphones: Sony WH-1000XM4Webcam: Logitech HD Pro Webcam C920

I have a fairly new laptop running Windows 11. When I join my live choir rehearsals on Zoom I can hear the leader's voice OK but the music is very distorted. Can anyone advise me on what settings I might need to change to resolve this problem please?

I would like to package and deploy the Zoom Workplace Client via SCCM, however my experience has been that it closes the Zoom client. Is there a way to upgrade the Workplace Client via an SCCM package that doesn't close the client?Here is my install:msiexec.exe /i ZoomInstallerFull.msi zRecommend="AU2_EnableAutoUpdate=true;AU2_SetUpdateChannel=0;AU2_InstallAtIdleTime=true" /qn /norestart /L*V "C:\Logs\ZoomInstall.log" MSIRESTARTMANAGERCONTROL="Disable"

I am concerned that a video I shared with a group was then shared by a member of that group and shouldn't have been.  My question is...if I delete that video from my library, would it also delete the video for anyone who may have downloaded that video? Or would it be pointless?   Thank you!

My microphone won't pick up the sound my drum or rattles  - tried ChatGPT fixes still doesn't work -turned off the background noise suppression and all the other recommendations but still no joy - any further suggestions? 

Hello, I have read about a similar error with many other users historically and some that are in different situations than myself.  I have an individual business license for Zoom (and am the administrator of my account) but am missing the recording (and whiteboard) buttons.  I have tried a few troubleshooting steps so far.  For the purposes of this discussion, I am talking only about local (not cloud) recordings. 1. I've checked the storage location for local recording storage (and the folder exists).2. Under the web profile settings, record to computer files is enabled.3. If I turn on automatic recordings (which I don't want to happen all the time), recording does start.  This doesn't add the recording or whiteboard buttons.4. I've tried uninstalling/reinstalling the application, without success. Does anyone have any other ideas or steps I can take to troubleshoot this?  It is fru

I often am in zoom meetings with 10-75 people.  When I am in the gallery view, I would like to easily and quickly organize the order of the video participants according to various options, such as: 1. Alphabetical organization by first name (A-Z)2. Alphabetical organization by first name (Z-A)3. As a sub-option, put all muted (either video OR audio) participants (in alphabetical order as requested in 1 or 2 above) either AFTER all the "regular" (audio and video on) participants OR put them in alphabetical order mixed in with the regular participants. This new feature(s) would be very helpful to me and to many teachers who use zoom to lead group discussions!! 

Hello, I need help with a billing issue.I recently paid for the Pro Plan, and the charge has been completed on my bank account. However, my Zoom account still shows as Basic. I also checked my Zoom Billing page, but there is no invoice or active subscription shown.

On the last update to version 6.4.10 (2027), the settings dialog box is broken. The only usable tabs are "Video & effects", "Statistics", "My Account", "Accessibility" and "Keyboard shorcuts". All the other options (including "General"·, "Audio", "Notifications & sounds",...) are unusable. Their content is restricted to a tiny band on the left of the panel. The right band is just white space. I am using Ubuntu 24.04.2 LTS under Wayland (forcing X11 with "unset $WAYLAND_DISPLAY" does not fix this) with an Intel UHD Graphics 730 integrated controller. Zoom version 6.4.6.1370 just worked fine on the same system.

I have a colleague who when trying to launch a Zoom meeting within Outlook for iOS it leads them to the webpage to join the meeting. Once in the webpage window, it tries to redirects to the app store and reinstall the Zoom App even though it's already installed. It then doesn't join the meeting and you have to enter the session keys manually within in the app. Is there a way round this please? 

Hello, we are attempting to integrate the Zoom Meeting SDK and have provided all the necessary keys. However, when we call the SDK, it displays a 0,0 error. How can we resolve this issue? We obtained the Flutter plugin from pub.dev.