No camera video while screensharing on recording - bug? | Community
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Newcomer
March 31, 2025
Question

No camera video while screensharing on recording - bug?

  • March 31, 2025
  • 1 reply
  • 20 views

Hi,

 

I ran into the following problem yesterday.

 

Despite having the options toggled (Settings -> Recording -> (x) Record video during screen sharing -> (x) Place video next to the shared screen in the recording), my recordings did not have the camera view.

 

Trying to understand what happened, I have found that Zoom adds the camera view to recording only under certain conditions:

If I select RECORD, then SHARE, then Screen 1 (Entire Screen), it does not add the camera view on the recordings.

If I select RECORD, then SHARE, then Powerpoint (Application windows), it does add the camera view on the recordings.

I am able to reproduce this behaviour consistently.

 

Thus it appears that the reason why the camera view is missing on the recordings from yesterday was because I shared my entire screen and not the Powerpoint application. 

Why is this the case? The inconsistency of this behaviour does not make any sense to me.

Unless I have missed something and the issue is on my side, I would advise to fix this inconsistent behaviour because this appears to be a problem on Zoom's software side.

 

Thank you for taking the time to read my post

1 reply

Newcomer
November 4, 2025

Hi 

Thanks for your hint, but not working for me.

Sometimes the recording is fine with full screen, and sometimes not.

Same with application screen.
Is there a sound workaround zoom people please ?

Best regards