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Scam Email???

Hello, I received an email yesterday stating I am eligible for a Zoom Relief Fund sponsored by Varo Bank to helplow income persons to pay bills and get out of debt, has anyone else receive this email?

Don't let people book calls on same day

I have a call booking system set up, people can book calls every Tuesday and Thursday. However, is there something I can do to disallow people booking on the same day? Sometimes we don't have enough time to setup and prepare for a call, I'd like peop...

Error code 2025

Hi,I am having trouble logging into my Zoom account. I usually logged in using GOOGLE, but by mistake, I disabled the option to log in to Zoom using GOOGLE in my account settings, and now I have no other way to log in to Zoom. Currently, when trying ...

Error in Zoom CC Web chat client

I'm new to this, and trying to follow a training guide. I built the flow for a web chat client. I have connected a domain (an extra one I use for testing) to the Zoom account, and verified it. I created the entry point, and then added the entry point...

connections

how do I unlink my zoom account from any old crms? I am trying to link a new agent crm but it says its already linked. I cannot remove it through the old crm either. TYIA

rpflife by Listener
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Resolved! ServiceNow Zoom Contact Center Integration

Our ServiceNow team has the Zoom Contact Center plugin installed and we have Zoom configured for ITSM (Integrations -> Channel Setup -> Voice Channel). Within the Zoom Contact Center module in ServiceNow, there is a 'Phone Logs' table they would like...