Webinars

Hi, folks - New community member with an emergency issue, any help appreciated. I'm host. My control panel under Interpretation says "Original audio - interpretation off" and I don't know how to turn interpretation back "on", so that she can speak on the original audio channel, and the interpreters can do their thing on their channel. In my original session this morning, my co-host/panelist's account somehow got designated an interpreter - she's not, she's the speaker. I couldn't find a way to delete that designation, because she wasn't listed on the interpreter setup panel. I set up a new webinar session and had her log in on my personal account, in case the "interpreter" designation was somehow tied to her login... but I still have the problem.  We ran a similar session two days ago without these problems. Was there an update or change to the interpreter fu

Hello everyone!I have just taken over the management of our Zoom account and I have a couple of questions as I am not overly familiar with the platform. Our current subscription is as follows:- Pro (9x licences)- Webinar (500 + 1,000 + 1,000 users) We use Zoom exclusively for Webinars, as we use a different solution for day-to-day meetings. Questions:1. At present, if a member of the 'webinar team' wants to run a Webinar (e.g. the 500 users one), they login to Zoom with the email address associated with the Webinar account and setup the webinar. The challenge I have is that if the 'webinar team' has 4 people and they alternate at organising webinars, they all login with the same 'shared' account which is something I don't want. How do I setup a Webinar account to be managed by multiple people, using their own individual credentials?2. Related to point 1., is the number of licences I currently

I want to run a registration report as of a specific day.  For example today is 2/16 and want to see who had registered as of 2/14. We made some changes to our custom registration questions on 2/15 and now the answers to the questions from everyone who registered prior to 2/15 are gone.  I would like to run an as of date registration report.  Is that possible?

Hi Community,  we are going to setup our first ZOOM Webinar to approx. 400 attendees. We are using broadcast equipment with BlackMagic WebPresenter (Black Magic Atem lookalike) to present professional mixed pictures from three cameras via a "WebCam Input" towards the audience. How can I assure that me and my team are streaming best video quality 1080p towards the audience. Is their a plug in or service (via Zoom) available to generate a stabile high quality video output without bandwith limitations (via Zoom)... I aprreciate your ideas and comments very much. Best regards, Martin 

Need your advice on how to pre-approve large users to join specific zoom events.We plan to have a 3-days conference with around 400+ participants and I found Zoom Events might help those 400+ participants to easily join the daily events on the conference (instead of sending them individual zoom meeting links).However, the process of registering for the events is somehow complicated for those ordinary participants - so thinking that will still use Zoom Events but would like to see the possibility for those 400+ participants to be automatically registered for all events (pre-registered by the host), hence the participants just need to log-in to events.zoom.us and can easily see the list of program events and easily join the zoom meeting of the specific program.Appreciate your sharing - much appreciated and thanks.

Looking for help using OBS (or xSplit) with Zoom Webinar.  I run night classes nightly using Zoom Webinar.  I use my logoitech webcam and Sharing my screen so the students can follow along with class.  Which works as it should.  However I would like to improve the quality of my classes by using OBS or Xsplit where I can add overlays with lower thirds or images. I got both to work BUT when testing everything the quality for the Participant is very low. Once I have everything setup in OBS I start the Zoom Webinar. Rather then sharing my screen I select the OBS as my webcam. I no longer use share screen because OBS is no doing that as part of what is being outputted.  Zoom then displays what I have setup in OBS but its always blurry no matter what I do. To the point it is blurry even though the settings in OBS or Xsplit are set to a high output bitrate and 1080.   Anyone proficient with using OBS or Xsplit with zoom that can help?

PLEASE give us the ability to export individual join links for all panelist to an excel document so we can provide links  to an event organizer who is not running the event and needs them all. And make this a generic webinar feature, not a hidden feature of the events license.Or better yet, give all webinar features across events or webinar licenses. Your model currently is busted and dishonest.

I've been tasked with creating webinar templates for multiple boards/commissions and sharing those templates with appropriate staff who will be hosting the webinars. Senior management that assigned me this task mentioned that this can be done by adding said staff member to a webinar and making them host. However, after doing so with one of my colleagues, we were unable to find a way for them to save the template used for the webinar. Someone please let me know if the sharing of webinar templates is possible, and if so, how it can be done. Your help is much appreciated!

Hi there, I'm creating a Zoom webinar and I noticed the option to enter in speaker info is gone from the Branding tab. Does anyone know what happened or where it has gone? Is anyone else experiencing this? Any help would be much appreciated! Thanks.

Our client is using Webinar to host a series of online videos. We're using the basic chat function. If an attendee writes in the chat box, one specific panelist (using a VPN) cannot respond directly to the attendee - they can only respond to 'everyone' or other specific 'panelists'. Does the use of a VPN disable certain Zoom Webinar functions?The hosts of the webinar are NOT using a VPN.   

I'm hosting a seminar through registration, and I heard a unique URL is generated to join for each registrant, but I was wondering if an attendee can share that unique URL with others, if they can, is there any way to prevent this?

Hi everyone, I am a personal trainer and I need to configure Zoom to be able to do my fitness classes online. I need all attendees to see me, for me as the host to see all attendees on video, but for attendees not to see each other. I have tried to see between the features of both Zoom Meetings and Webinar but I have not been able to realize what I need ... any ideas? Thanks

Hi there - I'm running a live webinar tomorrow and will be making the recording available on-demand so that people who were unable to attend are able to watch it later. I also want to allow people who did not have a chance to register for the webinar before it went live the ability to register for the on-demand webinar. What I'm having trouble with is making it so that the people who registered and no-showed the live webinar don't HAVE to re-register for the on-demand webinar. Is this possible? 

Hi.  Another manager at my company scheduled a webinar, then she left the company.   I now have our license.  I am trying to invite others to the meeting she set up.  I was invited to that meeting and responded, but I cannot invite others to it.  it is not showing up on my calendar under UPCOMING MEETINGS.  Further, my homepage says CONNECT YOUR CALENDAR OR SCHEDULE A MEETING.  I am unsure how to connect my calendar.  i cannot change dats as it is "greyed out."  

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I ran a company-wide town hall today via Zoom Webinar for my organization.  During the call while I was sharing my screen, a few attendees told me that the slides were "blurring in and out." They described it as a camera lens coming in and out of focus.  I have fiber internet with a mesh network and 5G router in my home office. I've run these calls with this exact same setup and network for months. This is the first time that I've encountered this issue. Has anyone else experienced something similar? How did you troubleshoot it to prevent it from happening again?

ウェビナーを開催した後に、参加者フォローアップメールの設定をオンに・かつ1日後に送信　に設定した場合、即時にメールが送られるのしょうか？それともウェビナー開催後にオンにした場合はメール送信は不可になりますでしょうか？

Recommendations on how best to stage (preload) a series of questions in advance of the live Webinar but then have them appear for attendees to see and panelists to answer during the Webinar?

Hello,is there a way to change the mandatory categories for the registration? I really need people to enter their countries and as it is not required *, they do not fill the cell.Can this be modified? Thank you very muchKind regardsAG

When posting on FB a link with registration to zoom webinar data fetched by FB is default ZOOM logo and default description instead of picture and description configured for a particular webinar. Last week it worked fine, now is broken. The example URL https://us06web.zoom.us/webinar/register/2016578103624/WN_VIzHJnjwT_aj_5B2ia3RDw I have both custom picture and custom description for this webinar set in Branding section. Link to FB sharing debugger: https://developers.facebook.com/tools/debug/?q=https%3A%2F%2Fus06web.zoom.us%2Fwebinar%2Fregister%2FWN_VIzHJnjwT_aj_5B2ia3RDw 

I have a PRO WEBINAR ACCOUNT....I would like to  1. Share two screens at once. 2, Enable my audience to watch either of the two, at the same time. Is this possible?

Hello Zoom Community,I am currently using a free trial of Zoom Webinars but I can't manage to figurate the answer to some questions (also checking in Zoom Support and Community).Here they are: How do I use variables in automatic emails? i.e. ${userName?html}.I see those exist (https://support.zoom.us/hc/en-us/articles/203686335-Customizing-webinar-email-templates-and-settings) but I can't find instruction on how to use those and simply inserting them in the email template does not seem to work.Is it possible to automatically insert webinar recording in follow-up email?We want to send the recording of the webinar with the follow up email related to that specific webinar but we need this to be an automated process.Is it possible to maintain branding saved in a t

I understand an account can NOT run a meeting and a webinar concurrently. Assuming there is a technical reason for that, I can accept that. However, why can't I assign the meeting (Pro) license to a different account? Why do we have to pay for a Meeting license for the account, when we can't use the meeting license that we paid for while we're using the Webinar license that we paid for? The end result is I end up with a 2-meeting license that we pay for but can't use.

I would like to record our upcoming 6 hour webinar for future reference. Will it record the whole thing, or am I time-limited? I plan to record to the cloud. 

Okay, I'm not sure if this is a user error but we are stumped. In our Practice Session for an upcoming webinar we had just the Host and one Co-Host in the Practice Session. Each on their own separate Zoom accounts and on separate devices of course. We want the Host to Spotlight themselves so that all the attendees should only ever see the Host only. So we were practicing to see how the Spotlight feature works. We found that when the Host chose to Spotlight themselves, Zoom would correctly spotlight them (the Host) on their own computer, but on the Co-Host's computer it was spotlighting the Co-Host, not the Host. The Co-Host would get a message that said  "The Host has spotlighted your video for everyone. Would you like to unmute your microphone to speak?" But this wasn't true. The Host was most assuredly NOT spotlighting the Co-Host. The Host was spotlighting themselves only.  We experimented to se