Webinars

Hi,  Thanks for taking my question.  Can you tell me why the thumbnail is so small?  Does it have anything to do with the file size of the recording?  For example... GMT...... _ Recording_3840x2256   Thanks for your help Peter  

Would I be able to set up webinar events for 3 days with a total of 12 sessions. If so, how do I set it up so that attendees only need to register once?

There are two participation links for a single webinar. https://zoom.us/j/00000000000 and https://zoom.us/s/00000000000 I think that j link is for attendee and s link  is for hosts. Is this perception correct? If I am wrong, please let me know.

Hi,we are currently organizing some webinars and would like to share registration and attendance data within the team.Currently only the host is able to see how many people registered for his / her webinar.Is there any way to change that? 

I need to add Vietnamese as a language option for a langauge channel on zoom. It is not an option when adding interpreters. Has anybody been able to figure this out? 

Is there really no way to inject a simple slide show directly into a Zoom Webinar, rather than having to use an external slideshow program (such as Power Point) and having to share my computer screen? I noticed if we want to share a video, we can click the “Advanced” tab of the Share function and choose “Video” and this enables us to share a video without our computer desktop being visible to attendees. This is great. However, everything I'm reading about sharing a slide show requires me to share my computer desktop so that attendees see my actual computer desktop where the slide show lives.  Our previous webinar platform, WebinarJam, allowed us to inject slides directly into the webinar, so the slides lived in the webinar itself, not on my computer, so I never had to "share" my own computer screen and make my computer desktop visible to attendees. Does that make sense? Is there really no way to inject

I am looking to use the same template for all webinars created by a new integration. When calling the Webinar API (https://api.zoom.us/v2/users/{userId}/webinars), does the "template_id" need to be owned by the "userId", or can it be owned by any user?  Or is there an admin (sharable) type of template that we should be creating? Alternatively, how can I do things like set the Branding settings of the webinar via the API?

I was hosting a Zoom reading.  The person reading stage directions had their video turned off. Reading went fine, but when I downloaded the video recording,  a tile came up with the stage direction reader's name on it every time she spoke, and the actors' tiles disappeared. I was unable to use it.  Why did this happen and how can I make sure it never happens again?

I, the plan owner, purchased the webinar add-on for our Pro account earlier today. The payment has completed and I've assigned the feature to one of our 2 licensed users. I am able to schedule meetings for this user and am trying to convert the previously scheduled meeting to a webinar. When I select the option to do so, a message pops up stating that the meeting cannot be converted because the user doesn't have that feature and will need to request it from me. But again, I've already assigned the feature to them and can see that it is there in their user profile. Is there a delay in full-functionality?

We use the Co-Host role strictly as a "chat box moderator" because Zoom Webinars doesn't have a Moderator role (which they really really should!).  Our chat box moderators should never be on camera or on mic. Their job is simply to monitor the chat box and Q&A box (ie: delete offensive comments from chat box, interact with attendees in chat box, help Host manage the questions in the Q&A box). Because Zoom Webinars doesn't have a Moderator role, and because Zoom allows only the Host and Co-Hosts to delete comments from the chat box, we have no choice but to use the Co-Host role for our chat box moderators. I'm worried that our chat box moderators (assigned to Co-Host role) will accidentally unmute themselves and/or accidentally turn on their cameras. This could be extremely embarrassing and unprofessional but I can't find a setting to remove the Co-Host's ability to turn on their camera or unmute themselves. I only see these

We don't want our Co-Hosts or Panelists to ever be on camera or mic, nor do we want their profile boxes to be visible to attendees. We only want the Host's box to be visible. Can this be done? 

Edited to say this has been resolved. It was a user error (ID10T), so never mind! We are learning how to use Zoom Webinars so have been playing in it via the "Practice Session" feature.   Just now, it spontaneously ended after about 10 or 15 minutes (just a guess, didn't time it). Is there a time limit in Practice Session? We would like to be in the Practice Session for a long time while we learn and explore all the feature and settings, while writing a procedure manual for staff. When it ended, the window just closed and the Host got a pop up Zoom box that said something like "this session has ended' or something like that.Any ideas why this happened?Thanks!

I've just signed up for Zoom events and really looking forward to using this (previously, we used Zoom webinars a lot)But I'm having an issue with setting up registration. I would like anyone who receives a link for the event to be able to register. I've added a screenshot to show this, but at the moment, the option to make this event public for anyone with a link is not working.Just to add, I've created a hub and two initial events. My idea is that people will register for the specific event this wish to attend to

I have a webinar license for 1,000 attendees. I would like to set up an alternative host, so they can host the webinar in case I'm not able to. Will this work, even if they don't have a webinar license? Any caveats, or things to keep in mind? Will things like the practice session work for just them? I assume alternative hosts aren't able to edit the webinar? Thank you!

Hi, we are experiencing two issues with webinars but with a similar theme. 1 - Attendees complaining they are not receiving their confirmation email once we have approved them 2 - Panelists not receiving their invite email once we have added their details   Does anyone know why this could be happening and what to do to resolve this aside from sending them emails separately to them.  We usually have a large number of registrants to webinars so to have to send each one a separate email to confirm will double the time to complete the task so its not really an option.   Thanks

I recently purchased a Meta Portal TV device because I could use zoom on a TV without a laptop or phone. However I'm wanting to select the interpretation language being provided by the webinairs I am attending but the zoom app on the Meta portal tv device dose not seem to include the interpretation language selection option as part of it's interface. Is there any way to access the interpretation feature while joining a webinar from the Meta Portal TV device/Zoom app?

Greetings! We are a non-profit in Maine, gearing up to host our first Zoom webinar.  We have not yet opened up registration.  We've been asked if folks can purchase a ticket as a gift to someone else.  Does anyone have experience with this? 

I have a webinar embedded in my website using Dowow.tv.  For the last four weeks, it worked well and people who logged into the page where it is hosted were able to put in their name and any email (i had all registration and verification turned off).  Suddenly, if you try to use the join link through any browser page, it says "This webinar is for authorized attendees only" and if you try to join through the Dowow.tv plugin, it asks for a valid token.  WTF happened??

Is there a way/feature to allow participants joining a webinar late to see the previously sent chat messages during the live call?

In a webinar, if a participant accidentally posts a question in the chat box, how can we (hosts and co-hosts) move their question to the Q&A box?

When panelist’s are in the practice session of a webinar, before we start the webinar is there a way to see how many people have already joined, almost like when you have the waiting room on a Zoom meeting? I appreciate when we start the webinar we will start seeing them appear under the participants, but I just wanted to know if this information is known before we start? Thanks 

IT IS POSSIBLE TO HIDE THE WEBINAR ID NUMBER FROM THE CONFIRMATION EMAIL TO REGISTRANTS?

I love that Zoom now has simultaneous language interpretation to offer its users! I work for a non-profit that provides a great deal of webinars in both English & Spanish. When downloading reports I noticed that there is no place, at least that I could find, where I can pull a report on the number of webinar/meeting participants that utilized either language. Does anyone know if Zoom has implemented something like this? Having this data would be very useful to my organization. Does Zoom not keep track of this statistic?

We want our webinar attendees to be able to contribute to both the chat box and the Q&A box, but is there a way for us to delete specific comments if they are offensive or inappropriate? And if so, can Co-Hosts and/or Panelists perform that function?   Also, can a specific attendee be muted from the chat box and Q&A box, but still remain an attendee?

Is there anyway to prevent panelist from seeing the list of attendees?