Webinars

Reaching out to the community to see if this has happened to anyone else. I just signed up for a Zoom Sessions license. The pricing page, and the help article, state that a single Zoom Sessions license can add up to 4 hosts (organizers) in the Events Hub. I've tried to do this, but it says the max is 1. Is there another way to add hosts? I've created a ticket, but no response. 

I made a recording of a webinar and recorded it on cloud. When I accessed the recording, there was no sound. I remember not being muted (I looked and my microphone was one, however perhaps I hit a key  by accident and unmuted). Is there a way to get the sound recording? 

I cannot figure out how to enable the recording feature on the zoom webinar when I set up an event.

I have a webinar set up for tomorrow, with several registrants, but I can’t access the webinar room any more, talk less of starting the meeting tomorrow? What could be wrong? How can I get contacts back? I still have an active licence? Thanks

Eventbrite is being used to register attendees for a coming webinar. The problem seems to be that some registrants think they have been registered, but they do not show up in Zoom as being registered.Our intention was to have people register and be authenticated as having registered with the same email address when they join the event.In order to ensure now that everybody who thinks they registered can join our scheduled webinar I think I will have to turn off all authentication.Is this the best/only way to solve this problem?

Good day! My organization is planning to hold a face to face event (seminar). But we are thinking of setting up a Zoom webinar to allow certain folks to watch the proceedings--and only watch, not chat, share their screens, or even see the names of other such attendees. Would this sort of arrangement be possible? Thanks in advance for your answers and inputs.

Hi, I'm new to this. I've done meetings on zoom and am comfortable with that. I wanted to host a 'webinar' or seminar on zoom. However, I'd like attendees to be able to participate. Should I just host a meeting instead of a webinar? Whats the benefit to hosting a webinar? 

Hi We have two webinars due to be run at the same time on 29th March. We have 1 500 attendee webinar licence and several individual licences for hosts.  Will we be able to run webinar 1 with host A and webinar 2 with host B at the same time? Also what would be the attendee capacity for each webinar - 500 per webinar or 500 across both events? Thanks

Is it possible to create a series with different webinar start times?  I cannot find this.

Hey, I'm a bit lost. I want to do a webinar and bought a webinar plan to do this.Now I've done some testing. But no matter what I'm trying the video resolution that I'm sending is just 640x360. Of course I activated "HD" in the Client Video Settings and I also activated Group HD in my Zoom Settings.How can I achieve a better video resolution?  640x360 is totally unacceptable for me. Thought a webinar would always be in at least 1280x720? I've already seen Zoom webinars that have definitely been in HD and had a much better quality than my attempts. 😞Looking forward for a solution or some hints. Kind regards

Hithe video file of a webinar I download from zoom is truncated. Unable to get the complete file. Yet when I read it on zoom, I can see it entirely. How to do ? THANKS.

Hi community! How much bandwidth is necessary to host a webinar for about 100 viewers? Is a fiber optic cable with 50 Mbit/s enough? How do you calculate that? I don't need video feed or audio from the participants, only chat. And how does it work exactly? Do the participants connect directly to my internet connection, or are they hosted by Zoom? So, do the users get their video feed directly from me, or from the Zoom servers? Thanks in advance, Chris

My webinar attendees find that chat is disabled when they try to use. I have changed all the settings to restore 3 times as per Zoom guidelines but it is still disabled. I have also changed the setting so that I will be alerted when attendees join the webinar but this is not working either.What else can I do now?

I would like to run an event where participants can come into it for free.  I understand that I can only have 100 people in meetings, but 500 people in webinars - but I don't like that we can't see everyone's faces in the webinar - is that correct?

I have a memorial scheduled as a webinar and the link to register is widely distributed. I realized that we want to see participants so wanting to convert the webinar to a meeting.  If I convert it now - will all the people who have a registration link be able to still register. I think a lot of people will register last minute thinking the registration link is a meeting link. 

I understand I can hide the participant count in a webinar, but how do I stop the attendees from seeing each other?

I have an upcoming webinar and I want to change the default option under “Country/Region” from United States to Canada.Do you know how I could do this? I’ve gone through the settings/google and haven’t found anything…

Where did the rating scale option go when creating a webinar survey? It seems to have been replaced with a ranking scale. It is great to add an option, but why take one away?  We use the same feedback survey on every webinar we run and most of the questions use the rating scale.

Just wanted to report this in case anyone else had suffered the same problem. I noticed that I didn't have the "swap video" option button under my view tab during a webinar. After some playing around we discovered that in full screen mode it goes away! You can resolve this by getting out of full screen mode for now. Also, make sure that you have "maintain current size" button selected when screen sharing (video settings/share screen/window size when sharing) or it will revert back to the loss of swapping video when you share a screen and it goes full automatically again. Just something zoom needs to resolve.

I haven't set up a webinar for a while and I don't know the difference between backstage & practice session which was the only option before 

HI, does anyone know how to make Zoom use single use/individual links so that we don't have people sharing our registration email and joining our webinar for free? We send out Zoom links when they pay (in our system), but I think they are sending that Zoom link to friends who are then registering in Zoom.

Does my existing licence (Pro) include the ability to host webinars through Zoom Sessions?  

Can a zoom webinar with a limit of 3000 attendees at a time host more than 10,000 unique attendees across its entire duration? Essentially I am running a training program in which i have 10,000 attendees broken up into batches and different time slots. A) Can I have a single link were i can call upto 3000 people at a time and then boot them out and have another batch come in on a same link? B) Can I now have this as a recurring link where attendees can join across multiple days?There will never be more that 3000 attendees at a time - though im hoping people can come and go.

Are zoom webinars able to use another credit card processing system to charge for webinars other than PayPal?

How do I set up a Webinar, that we would be charging in a different system, so that each attendee gets a unique meeting id to log on so that they cannot forward the link to someone who has not paid?