Webinars

Im trying to add our Disclaimer in on the Webinar setup page and i keep getting this errorplease don't add any html tag except for html tag <a>" I have tried different ways to get our Disclaimer in but keep getting this message - is there anyone that can help?

I enabled breakout rooms in the settings, but in the actual meeting there is no button to start the breakout rooms. I have the latest software version. *Update. I learned that breakout rooms are not an option in webinars.

We ran a post webinar survey and in the csv report only one survey response is showing and when a new one comes in it replaces the old one thus showing like we have just one survey response. A webinar survey done 3 weeks ago showed all the results one after the other in our csv report.

Hi.I have 3 session of Webinar to be held on 3 dates.When i create a recurring webinar, it appear that i have 3 webinar under webinar tabs.My question is,1. Does participant need to re-register for the next date/session with different link or does the participants  automatically be able to join the next webinar date/session from the 1st time registration upon the 1st date?2. If participants need to re-register for the next date, does zoom help to email the next date registration link after the end of the 1st date or I have to manually send the registration link to them?Thank you

How long after a webinar and a meeting ends, are surveys available? Meaning, if my webinar ended today and i have a survey attached, are people allowed to post a response 2 months after? I want to download results but within a reasonable timeframe to allow people to comment, but no so far after. Can I establish a deadline for the survey to close in either webinar or meetings?

I just hosted a webinar and could see in the webinar there were approx. 70 people in attendance. When I go to run the attendee report, it says there were 17 unique viewers and 75 total users. When I download the report I can only see the 17 unique viewers. How do I see the entire 75 total users?

We are concerned the cancel button and registration button in the attached webinar attendee login popup screenshot is going to confuse our users.  Is there anyway to1) remove or relabel the buttons?2) add text the box? screenshot of authentication popup  Thanks,

Hello, I forgot to activate the trial room, and I launched the webinar to make a test. Can I end the meeting and use the link again ?Thank you for your help, Chloé

Does anyone know what audio preference needs to set up so that attendees can hear the sound on the video playing from a PowerPoint being shared on a webinar?   I am having trouble figuring that out. 

Hi there,  Is it possible to remove the First Name requirement from being automatically collected in a Zoom webinar registration form. I set up webinars for a healthcare company. It is preferable for the registration form to not collect a higher level personal identifier, such as the person's first name. Thank you in advance for any help or advice. 

Hello,I tried to record my latest webinar. When downloading the video on my Macbook, I see that the resolution is 1760x900 and it seems to be a new codec as I haven't faced this problem until recently. As a result, when I want to edit it with my software, it's getting way too heavy. How can I change this??  Manu thanks in advance...

HiI will arrange a webinar with external panelists in a network. And I want to now if I can exclude panelists from seeing the attendees name and how many attendees in the webinar? And how, if possible. Thank you.

We are planning for an upcoming Conference and were contemplating using Zoom Events as opposed to a 3rd party managing Zoom for us.  I've watched many YouTube videos and it appears to be a good option for us, with one exception.  I did see something that indicated that only 1 meeting could happen at a time.  Our intention is that after the Introductions and Keynotes (webinar) that everyone would break out into their workshop (meeting).  We have always done multiple meetings happening at one time throughout the day.  This year, we will have 2 rotations of 10 workshops per rotation.Can Zoom Events accommodate this?

Hi,I saw some posts for this and that the feature was pulled in November in the release notes.Is there a new release date for this feature?Our client would like attendees to see a video or slideshow while waiting for the webinar to start.Thanks!

Hello, good morning,I would like to have a copy of a Zoom meet or webminar, is it possible?These are the reasons to ask for it.I live in Trento Italy, and a local non profit company organized a conference about depression and I was invited to speak at that conference.The conference was streamed with Zoom with the following link:https://us02web.zoom.us/j/84628252810 If I try to access this link now, the Zoom site tells me that the meet id has expired.The meet was held on February 7 here in Italy at 5:30 pm local time.I really would like to have a copy of the video of the conference or almost to view the conference again.Can you please help me? I really need it. Thank you very much and best regardsFilippo

If I change my registration settings for a webinar to "manually approve", will that affect the people who have already registered?

I want to close the option to register to a webinar as it started. I know the option now is to to have open until the webinar ends, however, I have requiring webinars and meetings and sometime I don't have registrants so instead of waiting on the line for a full hour I want to limit the option to register after the meeting started. Is that possible? 

We are doing a training workshop and will have 15-20 participants in it, who want to ask questions and offer thoughts. If we set the Viewing to "Speaker" it sill highlight only ONE of us who is talking at once. 1) How do we set it to keep BOTH of us onscreen even when 1 of us is talking? And then, 2) when a workshop participant speaks how does it go to THEM and come back to the two of us while we answer? We've always used regular Meetings for this, not "Webinar". And we wish to record it for future use. Advice? 

Hi guys, I am reaching out to you to check if there's any solution for me - I feel quite hopeless because the technical team seems cannot solve this.  The time is ticking because my pending cancellation ends on the 13th of January.Here's my problem:- I've purchased a zoom upgrade along with a webinar on 13th Jan 2023 for my wedding purpose- I then stopped the subscription because I no longer needed it- Before I stopped the subscription, I could still see my video in the log record. But now, I don't see it again, but my subscription is not yet gone because it will be gone on the 13th of Feb.- Technically, I should still have the right to that record.- I told the Ticketing support, and they said it was a technical glitch- But then technical support says is not technical problem or not understanding my case- I tried to look for a solution. One solution said is to resubscribe from the webinar, and that way, I can h

We plan to organize a B2B event and expo that will last a month. There will be boots, webinars, meetings, virtual networking,,... a lot of interaction with the aim of connecting buyers and sellers in specific industries. What would you like to find out and get if you were a seller or buyer at such an event? Tom

My client has already sold 4 tiers of sponsorship. Platinum, Gold, Silver and Bronze. is there anyway around the 3 sponsorship tiers? Thanks guys 

Hello-I set up a webinar with custom registration questions.  About a few weeks before the scheduled webinar, I changed the wording on the questions.  Confirmation emails were sent one week, one day and one hour before the the webinar. The day of the webinar, attendees got a message that said "Register for this webinar.  If you've registered for this webinar or have been invited as panelist, join via the link in your email invitation or sign in to your account, with the "Register" button below the message. Eventually, most folks figured it out and got in. Since I did this with two future webinars-can I expect the same issue will occur? If so, how can I guide the attendees to lessen confusion and frustration.  Thanks in advance for your time!

Hello;   every time I set up a new webinar, and make registration mandatory the invitation has the name and email of one of the registrants from a prior webinar.  ow do I get rid of that. 

For several years we have been using Zoom webinar to livestream our church meetings - very successfully.  The video and audio quality have been consistently good.Recently we have been noticing a bit of crackling/static in the broadcast.  We have tried "original sound" off and on, plus tried different background noise suppression settings, all without much success.  The equipment and setting on our end have not changed so I can only assume that it's originating from the Zoom software - perhaps a new version?Anyone else experienced this?  Any solutions.Thanks for your time.

Hello...If i purchase a webinar functionality today (1 month) will I have access for 30 days from today or is it prorated by the calendar month?