Webinars

We are hosting a webinar that spans two days with 4 hours each day.  Is there a way to use a single registration link? Ideally, we would also want a single join link.

I have the same speakers and bios for all my webinars, but I have to upload photos and copy/paste their bios every time. The webinar template doesn't save speaker info. Is there a want to save the speaker info for future webinars?

Even though I've successfully registered, I didn't receive any confirmation email for the webinar.   

I am hosting a webinar tomorrow night and I have everything down pat EXCEPT that my job is to simply act as moderator so I must remain unseen, so no little black box or photo appearing within the presentation.  Part of the presentation is pre-recorded and my photo is covering the top RHS which completely covers the presenter speaking in the recording!!  I only know this as I have had someone log in as an attendee in a practice session.  I don't know how to fix this and have tried everything I know.  Surely there are other companies that simply employ others to run their webinars whilst remaining invisible??  Please help!

Hello,Is it possible to have one price for a webinar from X date to X date and a different price after X date?For example:$40/person from now until December 31st$50/person after December 31stOr, do we need to manually change the price of the webinar within Zoom on the different dates? Thank you!  

Hello, When someone registers for a webinar (and pays), are they able to share the link with anyone or is it unique to them?  We don't want people to be able to share links. Thank youi!

New issue since last week. I conduct webinars regularly and always use poll questions. As of last Tuesday, after I enable screen sharing to show my presentation, the polling feature or polls icon disappears and I can't access the polls. I am forced to stop sharing my screen so all the features show up again. This can't be right - what changed?

We send post-events emails directly from zoom. I would like to have some data on the engagement with our customers, like how many people opened the email/clicked/etc. I can't find anywhere to pull those, was anyone able to do that? 

Help.  I have a pretty basic understanding of Zoom.  I can work the User and Plan management features and I know how to do at least the most basic of actions.  My boss came to me about 4 months ago, and was wondering what we were paying fro different aspects in Zoom.  When I told him the Webinar plan cost, his words were something to the effect of "$80 per month to use it once a year, we don't need that."  So I dropped our Webinar plan.  Now he wants it back, which I did without issue, but his historical Webinars aren't there.Is there a way to recover his previous Webinars from the cloud?

Hi, I'm trying to download webinar attendee report but getting this error for some webinars. 500 Internal Server Error (-1) How to resolve this? I've been able to download some reports but some are stuck. Registration report for same webinar was downloadable.

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Hallo zusammen Für Online Schulungen arbeite ich inzwischen mit OBS. So habe ich die Möglichkeit diverse Szenen in Zoom einblenden zu lassen und dem Teilnehmenden eine lebendige Schulung zu bieten. Damit das geht arbeite ich mit der virtuellen Kamera von OBS und kann diese in Zoom darstellen lassen.  Seit den letzten Updates wird aber das Bild in Zoom verschwommen, obwohl ich keine Filter oder dergleichen eingestellt habe. Wie kriege ich in Zoom über die virtuelle Kamera von OBS wieder ein scharfes Bild?Danke für nutzbringende Hinweise 

Students receive the email with a link to register for the webinar. They continually receive a response that the email address they are using is incorrect. They have never registered for a webinar of mine. It will not let them register on another computer either. So how are they to register for a webinar if zoom isn't going to accept their email address?

I have tried multiple times, and from different browsers, to change the registration questions required to register for a webinar.  I'm only trying to make organization and job title as a required question during registration.  Once I've chosen them and clicked on Save All I get a pop up stating "Edit Registration Success".  However, the questions don't show up in the registration form and when I go back in the options have been de-selected.  Anyone know how I can fix this?  Thanks 🙂

I need technical help hope that’s ok.I’m running my first masterclass on inner child work it’s a zoom meeting that they had to register to join.Now I’m sending drip emails as reminders with the link. BUT the invite link just takes them to register again??? I have the meeting ID and passcode listed but I want the link to get into the meeting not to register???If I used my generic link for my account and meeting ID and passcode would that work?

I generated invite links for my webinar via the apihttps://developers.zoom.us/docs/api/rest/reference/zoom-api/methods/#operation/webinarInviteLinksCreate However I've noticed that on  mobile android and iOS, the zoom app still asks for the users name, even though the link I generated already contains the name. When I try and use the link with the desktop app, it correctly pre-populates the users name set in the invite link. I expect the mobile app to work the same as the desktop app, and to respect the name set in the invite link.

Our CRM system is linked to Zoom. After creating a webinar, CRM shows a lower enrollment total than Zoom. What might be the reason for this inconsistency?

Has anyone else encountered this recently? Have been running shows for over a year with no problem, but for some reason now, even if I hide camera, when I share a screen during a webinar, my company logo remains visible on screen. Any help would be gratefully received as Zoom help has been a case of 'download new version', (which I've done, with no success). I'm not aware that anything has changed in settings to cause this new issue. Many thanks. 

I don't mean this as a rant, but I sure wish we were back on the old version of webinars rather than Zoom Events. First, there is much to like in the ability to customize the design aspects in Zoom Events. The design elegance is great. But...1 -- The inability to FULLY preregister attendees for a webinar series -- WITH the demographic information we carefully accumulated on the old platform -- is not good. And I have found no way to do this manually.2 -- Our attendance for our series is WAY DOWN on Zoom Events. No one has been able to provide an idea why. 3 -- The license limits are misleading -- a 500 attendee license ought to mean 500 attendees for a particular webinar, not 500 REGISTRATIONS for a webinar series.4 -- In the analytics, there is often a disconnect between people listed as attendees, and those that were actually attendees.5 -- The inflexibility of the email communications functionality to attendees -- and the fact that sometimes it works, and sometime it

We are having trouble adding Zoom Rooms as panellists for Zoom events, especially when there are 5-10 Zoom Rooms joining from different countries. As a Zoom admin, we need to have someone join from their laptop first and then pair with the specific Zoom Room before joining the event from the lobby. This process can be time-consuming and troublesome. Often, those working in remote offices lack technical skills, resulting in mistakes during the long process. Is there any easy way to Join from ZR with one click as a panellist or is there anything on the roadmap for simplifying the process?  

I have producers that are conducting in-person events (less than 50 people). Can they use the zoom registration function on zoom? The wouldn't be using zoom for the actual meeting. 

How can I offer my webinars free ($0) for students and $25 for the general public?  Can only seem to set one price via PayPal and it appears that if the PayPal Option is enabled then the backdoor method of registering students as attendees by importing a .csv file will automatically be disabled.

We are on Events, hosting a webinar series with multiple sessions. I know somewhere there is a function allowing you to send a direct notification to registrants - not the canned notifications, but a one time message. I know I have seen it somewhere, but now can't find it anywhere. Anyone?

Having challenges with assigning hosts other than myself for webinars - challenges that I don't have when I have been made host on others' Zoom webinar accounts.   I am default host for my account when scheduling the webinar. During setup I try to add an other email to assign as co-host/host and get this error:Unable to assign ("email address") as an alternative host because the user cannot be selected at this timeClarification #1: The email I am trying to add is not affiliated with my Zoom account, but I don't think that should matter?   Since I couldn't assign an alternative host at setup, I logged into the live webinar and made her a host at the beginning.  After I dropped off, she was then trying to make a panelist co-host during the live webinar and it would not let her do so - even though this is something I have been able to do as host myself on another Zoom webinar account just last week.  Clarification question #2:  Why would she no

Do I need to hire a third party to transcibe in Spanish for a meeting tonight that will be in English? If yes, who are these 3rd parties?