Webinars

How can I syncronized a scheduled zoom meeting with a facebook event ?

During our most recent webinar (settings which we believe were copied from previous webinars), the video in the recorded version (saved as a local file on our computer) did not match what we saw on our screen.  We like to expand our video thumbnail so we take up extra space. This has worked perfectly in the past, however with this webinar, the recorded version only showed a small thumbnail rather than our correct, larger, resized thumbnail.  I have included 2 images of our webinar to this note. The first (correct) webinar from earlier this year, and the second from our most recent webinar with the smaller thumbnail. While we were recording, the smaller thumbnail was "properly" sized to take up the entirety of the top right corner, exactly as it was recorded on the earlier good recording, however when we saw the final recording the most most recently webinar, the video thumbnail was substantially smaller (as seen in the image included).

Hello,We use a meeting Owl to provide video of our monthly meetings.  I've started recording them for upload on a site.  During the last meeting, the audio became muffled right after a virtual participant spoke and it stayed muffled for the rest of the meeting, which was not discovered until I listened to the recording.Any idea on what to check?  I do not think it is my laptop speaker drivers.  Could a dip in our wi fi create a muffled sound that never recovered?  We have fast, fiber wi fi....I was also using the laptop running the Zoom to take minutes in MicroSoft Word but don't know if that could have affected anything...Thanks for any trouble shooting tips! 

Ive gathered around 300+ emails from hosting a webinar (with registration). Cant find any info if I'm allowed to contact them further after the webinar like adding them to my newsletter.  Have they agreed to receive marketing communications or not?

Hello, when i try to upload a recording with 350MB in the Event Site from Zoom i get the error that the maximum file size is at 50MB. I found in the Guides that the limit should be at 5GB. How can i get the bigger limit? Or is there a other way to upload content for simulive webinars?Best regards Alex

Hi all, does anyone know, How to enable HD videos for attendees in webinar.Thank you 🙂

More than 100 people registered for a Meeting and so I upgraded the plan to allow for 500 attendees to a Webinar. Can I convert the same meeting to a webinar so the registrants use the same link?

I am trying to livestream to my Facebook page (public), but I keep getting the option for my timeline or group, not my page. Is there something I need to toggle on?

Hello, Has anyone ever encountered an issue with sharing the registration links? I followed the specifications of the banner but when I share the link to my colleagues it only shows this:  In the past, we have never encountered this issue. The uploaded banners always show up. Is there a workaround for this? If so, what can we do to troubleshoot this?

When comments are entered by participant on a Chat, is there a report that captures them.  I can't find any of the reports that have the chats included.

I have a series of webinars scheduled starting tomorrow morning with approx. 100 people per webinar. Each webinar will have local language interpretation. Unfortunately I didn't realise that I needed to set interpretation up when I scheduled the webinar. It seems that I can't set it up once the webinar has been scheduled. The problem is that I already have 100 registrants and can't schedule a new webinar. Is there any way to set up interpretation in a webinar retroactively? Sorry, figured it out. It's possible when you click on "edit" for the webinar.

I have had a few instances where delegates in webinars are unable to see questions asked by other people.  Today I had around 250 people on the webinar and only one person reported the issue, I was in as a host and a delegate and could see the questions.  How do I help them?

I hosted a large group meeting and customized the waiting room at that time. Now, I customize the waiting room to be more generic and it will not replace the old message. How do I get rid of that original message?

I frequently pay for audiobook acting lessons which my teachers record on Zoom and send to me as Mp4s. For two or three years, I have had no trouble playing those recordings on my Macmini computer (2022 model). I have a free Zoom accountSeveral months ago I began having awful problems whenever I played back a Zoom recording sent to me. The recording screen would freeze. The recorded image and background screens in other applications (if they were open) would bounce around the monitor screen. The recording screen would disappear and reappear. My cursor would disappear so that I wouldn't be able to close windows. Often the sound would continue okay, I just wouldn't be able to control my screen anymore. I certainly couldn't open or close other applications while the recording was going. The only way I could get any control was by shutting the computer down manually. When I booted up the computer and re-accessed the recording, it would playback well for a while, then the sam

I paid the webinar package (for a month) but there is no webinar function activated on the webinar page on the zoom portal. Please help asap!  

How can I set the Participant's Video to turn ON by default in Webinar without making them Panelists?Any help is highly appreciated. Cheers!Shashank Lakhotia

We have two licensed webinar users on our account. But if either of us creates a webinar, the other user can't see or edit it on their account. How can I see the webinars created by my teammates? 

I have signed up for webinars for various companies and do not receive the email confirmation with link. Please advise. 

I'm encountering an issue when trying to retrieve webinar poll question results using the endpoint past_webinars/{webinarId}/polls/. Despite following the documentation, I consistently receive a blank array of questions.I've confirmed that the questions are indeed present by exporting the polls report directly from the Zoom website. However, when attempting to access them programmatically via the API, I'm encountering difficulties.Has anyone else experienced a similar issue or found a workaround for this? Any insights or suggestions would be greatly appreciated.Thank you!

Hey guys,I need your help to setup my event page.I planned a webinar every tuesday on the same event during 6 months, the thing is that i'd like to hide all the different sessions on the event page.Any ideas on how i can do that ? 

Ich würde gerne öffentlichen Ereignissen über den Kalender beitreten aber es funktioniert nicht Fehlercode: 404

Zoom events currently do not support India as a region and does not event allow INR as a currency. This is strange as Indian audience is using Zoom and have been organising events on Zoom. I would like to request Zoom to add other payment gateways to support multiple currencies and not just Paypal and Stripe. Globally Indian Rupees is set to replace dollar, but we are still dependent on USD. Indian companies use user friendly UPI payments which is easiest to use with highest security. Let's see how we can change and support the largest market for Zoom. 

We are currently utilizing Zoom Webinar and need to restrict participation to specific individuals. To accomplish this, we must import participant data such as email addresses and names. Could anyone confirm if the imported data (email list) is secure and how it is safeguarded? Our concern primarily pertains to the security and privacy policies associated with the email lists of participants we import into Zoom to regulate access to our webinars. Considering that these lists contain emails from various companies whose members will be attending the webinar, we are particularly concerned about the potential risk of data leaks.

So in the latest update, after clicking the first / normal "Click to Join" button, it brings up a second screen with the zoom window to the left and a panel to the right were the user can change their name / email, but they have to click on Join a second time. This is breaking our website / UX. Anyone know how to remove this or if in fact it is actually removable?

Hi everyone, I'm wondering if anyone knows whether it's possible to update the zoom registration page link to start with a company domain instead of Zoom's. My company is hoping to run some paid ads on Google to boost attendance numbers, but Google does not seem to like that the registration links start with "https://us02web.zoom.us" . We would like it to start with our company domain, then followed by the rest of the URL. We could redirect traffic to a landing page, then Zoom, but ideally traffic goes directly to the registration page. Anyone have a similar issue that they were able to navigate? Can the link be updated/personalized? 🙂 Many thanks!!