Paid the webinar package but no webinar function activated. | Community
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Newcomer
April 16, 2024
Question

Paid the webinar package but no webinar function activated.

  • April 16, 2024
  • 1 reply
  • 2 views

I paid the webinar package (for a month) but there is no webinar function activated on the webinar page on the zoom portal. Please help asap!

 

 

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    April 16, 2024

    Welcome to the Zoom Community, @Song_.

     

    Licenses have to be assigned to a specific user.  See this Zoom Support article for some additional information:

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064911