Why are my team webinars not showing up on my account? | Community
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Explorer
April 10, 2024
Question

Why are my team webinars not showing up on my account?

We have two licensed webinar users on our account. But if either of us creates a webinar, the other user can't see or edit it on their account. How can I see the webinars created by my teammates? 

    6 replies

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    April 15, 2024

    Welcome to the Zoom Community, @evan-barry.

     

    Perhaps there’s a misunderstanding here. There’s no such thing as a “Team Webinar.” Webinars belong to the person who has a Webinar license and creates a Webinar.

     

    They’re only visible to other members in your account if they also have a Webinar license (which you do have)  and have exchanged Scheduling Privileges with each other. See this Zoom Support article for details on setting up and using Scheduling Privilige:

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061749 

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    Community Champion | Partner
    April 15, 2024

    Maybe as kind of a workaround - when scheduling a webinar you could add that other person as a co-host?

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    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    April 15, 2024

    Hi, @LK_EXN.

     

    You can’t add co-hosts until the Webinar starts. You can add Alt-Hosts (who become co-hosts once the webinar starts), but an Alt-Host must be in the same account as the Webinar owner, and would have to be added each time a Webinar is scheduled. Scheduling Privilege is the best way to share ownership of Webinars between two members of the same organizational account. 

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    Community Champion | Partner
    April 15, 2024

    Yes, I meant alternative host. Thanks for pointing out my mistake there Ray 🙂

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