Webinars

When running a Zoom practice webinar, the attendee sees a black bar at the top of the shared screen.  This is new and normally, the tool bar even in a blackout mode, doesn't show to attendees. I have some screen shots that i have retrieved from the recording.

Using Zoom Events, how do I set "manually approve registrations"? (I know how to do this in regular Zoom meetings and Webinars.) We typically only allow a subset of our community to attend events, so we need to be able to approve them on the fly.

I just set up a recurring webinar and I need to add over 100 registrants, however the import csv option is not available. The only option I see is edit, but then I woudl have to add everyone manually. Why can't I import registrations??

Hello, it is possible for each webinar participant to automatically generate training certificates in pdf format and send to the participants after the webinar.

Hi, we'd really like to be able to send follow up messages via SMS to the people who attend our webinar. Does anyone know if there is a way to do that? Thanks in advance for your help. Helen

I am experiencing an issue with configuring the waiting room for a webinar in Zoom. The Zoom web portal is requesting an update to Zoom Client version 6.0.0 or higher to manage this setting, even though I already have the latest version of the desktop Zoom application installed.As a result, I am unable to set up the webinar so that participants can bypass the waiting room.

My company hosts webinars 1-2 times a month and sometimes we co-host with other partners/companies. There are never more than 500 registrants/attendees however we'd like the features to brand our meetings, and offer after-meeting messaging with customized URLs. We currently have Zoom Enterprise with Zoom Webinars but I do not believe we can properly brand our webinars with these plans. Could someone please suggest whether Zoom Events is the best route and if it encompasses all features of Zoom Webinar & Zoom Sessions? TIA.

When we want to create a webinar, we receive a warning. The warning is as follows: code":200,"message":"Webinar plan is missing. You must subscribe to the webinar plan and enable webinars for this user in order to perform this action

Does anyone know how to ensure a webinar has the subtitles encoded into the final .mp4? Thank you in advance for any instructions on how to do this in my recordings.MeyerFdn 

Hi everyone,I’m looking for some advice on integrating Zoom with our website for hosting virtual events. We want our visitors to be able to register and join Zoom meetings directly from our website. Are there any best practices or tools that you recommend for this? Any links to guides or examples on other websites would be really helpful!Thanks in advance!

Hi all, I purchased the one-month license to set up my registrations for a scheduled webinar on 19 September. My Zoom Webinar license is expiring on 11 August. Can I only renew my license closer to the webinar date to regain access to the registrations and start the webinar? I don't want to renew now and pay for another 2 more months because the expiry date is only a few days before the webinar date. Please advise. 

Is there a way to automate the sending of the attendee list after a webinar? 

Hi,  I looked online and even talked to the usuless chatbot on the platform and couldn't find an answer.  I created a webinar for a colleague but he can't see it, why ?  We're part of the same organisation, he should be able to see it no ?  What am i doing wrong ? Thanks, 

If I share out the link to a webinar cloud recording, the client is able to see the video and transcript and can toggle on and off the closed captioning.  If I download a webinar recording, there's a file for the recording, transcript,  chat, etc. If I share out the recording after downloading, is there a way for them to be able to see the transcript as they watch the recording like they do when it's shared out from Zoom or is it really just watching the video and opening the transcript separately since they are separate files?  

We use Zoom sessions/events. i just hosted a webinar that had breakout rooms. in my main room people were saying they couldn’t locate the breakout rooms but when I went to find them to directly add them, the names provided in the QA weren’t under unassigned. Thinking they used another name I asked if it could be either of these few first names and both answered no. How can this be? our participants were not pre assigned rooms but instead were supposed to be able to kind of dabble in either of the rooms the picked.  Also, one person could not find the breakout option at and she was on laptop.  Anyone know if this is expected?   

I have searched for this information and cannot seem to find how to accomplish this. If we are conducting a webinar how can we show the slides only and not the presenter. Our presenter shows up in the top right corner, how do we hide them from not only their view, but also the participants view? Thank you!

can we: set a panelist that isn’t a part of our workplace but is a licensed account?set a panelist that isn’t a part of our workplace but is not a licensed account?

During a live webinar, when attaching a PDF in the chat feature, the attendees are prompt to download the document before they can view.  Is there a way that the attendees can view the document as opposed to downloading it first?  The option to view is only available after downloading.  I reviewed and confirmed my settings are set correctly as the host.  I am looking for a similar process like on a WebEx platform- Attendees can click on the attachment and it will open to be viewed. The attendees can then decided to save the document. 

I am trying to export the responses to custom questions along with the attendee list in Zoom Webinar, but I am unable to do so. When I export the registrant information, the custom question responses do not appear. How can I include the custom question responses in the export? Thank you for your help!

Our organization has been using the ASL interpretation feature for our webinars for over a year now. We record webinars to the cloud. We have been making the interpreters panelists so they can come into the practice session and then making them co-hosts so they can speak if necessary (I just noticed there is an "allow interpreter to speak" feature but I was not aware of that).  The post-webinar download files have always included separate interpreter files, and although we couldn't use these in our LMS we were able to refer people back to the Zoom recordings as a workaround if they needed ASL. In the recording on Zoom they were able to enable interpretation and watch with ASL.  Yesterday we set our webinar up as we usually do, however there are no ASL files available for download after the webinar and no interpreter feature in the Zoom recording. I was hoping interpreters would at least be visible in the gallery view recording, but the

Can anyone with a Zoom Events/ Hubspot integration confirm whether viewers who have ONLY watched the recording are being sent to Hubspot? I have 82 people on the Zoom Event Attendance Details report and only 64 on my integrated Hubspot attended list. I can't figure out if it's people who have just watched the recording. The missing people all have N/A against the "session join time" in the Zoom Event Attendance Details report. Some, but not all, have watched the recording. I do have people marked as watching the recording who do appear in the "attended" list, but it appears they also joined the session live. I am in touch with Zoom support about the issue, but one solution was to re-do the installation. I am not sure that's the problem, so I don't want to do it if anyone else has an answer?

Hi, my organization hosts monthly webinar sessions and provides ASL interpretation for each. For years, we've been adding the ASL interpreters as panelists and pinning their videos during the presentation so that the ASL interpretation is captured in the recording. With the recent changes Zoom has made to the ASL feature, this does not seem to be working any longer and I'm wondering if anyone else has run into this issue. The information I have found via Zoom regarding activating and using the new ASL interpretation feature seems complicated and confusing to manage during the session (for the facilitator, interpreters and the people needed interpretation), and I have not been able to find any information about how to set up the ASL interpreters so that the ASL interpretation is captured in the recording of a webinar. Are other people running into this issue? If you are offering ASL interpretation for webinar

We currently use Zoom Meetings which does not collect attendee email addresses for people outside of our organization. We will be switching to Zoom Webinars soon. I've had different experiences when I attend a webinar in the Zoom Webinar platform. Sometimes I'm asked to provide my name and email (I'm not asked to log into my own Zoom account) before I can enter the webinar and other times all I have to do is click on the provided link. Is there an administrative setting in Zoom Webinars that turns on the option to request/require people to enter their name and email? Thanks for your help.

Is it possible to set up an integration where webinar attendees can simply click a link to join a Zoom webinar via Teams? I see this article (https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067825#installing-from-the-zoom-marketplace), but it seems to assume that it's an internal setup for someone with admin access to both relevant Zoom and Teams accounts. We can make admin changes to Zoom, but not to attendees' Teams accounts. Some potential attendees aren't permitted access to Zoom, so if there is some way to stream the Zoom webinar into Teams or otherwise integrate, that would be ideal. Seems like a stretch, but I was wondering if anyone else has addressed something like this.

I am hosting a webinar on zoom where my PowerPoint presentation is shared as background so that the presenter can be seen for a more interactive session. The spotlight remote will not forward the slides.  The pointer and the spotlight/highlighter do work. Does anyone know how to fix this? The spotlight remote works fine outside of zoom.