Webinars

Our company currently has a single Webinar license and the user assigned that license currently owns 2 upcoming webinars.The user with the license and webinar ownership is leaving the company. How can I transfer both the webinar ownerships and the license to another user? Can the departing user transfer ownership of the webinars to a non-webinar user, then I, as Owner, can transfer the webinar license to that new user? Is there a way to transfer the webinar ownership and the license, without losing the webinars and without having to purchase a second webinar license?

Zoom support is really poor. When we upgraded to a session licence, I wanted to cancel our webinar subscription because the webinar licence is already included. But the cancellation policy is absolutely user-unfriendly. You can subscribe to any upgrade online, but to cancel you have to contact support, who then doesn't respond.This sucks. Thumbs down.

I would like to ask you why as a host I can not write question into Q&A? For example: we have webinar and the Guest answers only the questions in Q&A, but some attendes join webinar thrue the browser and they can not write answer into Q&A. As a host I would like to help them and copy the question to Q&A but I can not. I hope you solve this problem, you are perfect team:-)

Bonjour, lors d'un webinaire avec 2 intervenants dont un qui fait un partage d'écran, comment faire pour alterner la vue du spectateur entre le document partagé et l'intervenant qui parle ?

Does anyone have experience running Zoom Room software on M4 Mac mini? Did you go with the base model (16GB RAM, 256GB storage) or the M4 Pro version (24GB RAM, 512GB storage)? We're looking to replace a Logitech RoomMate (no support for multi-camera mode) that will be used primarily for Zoom Webinars (500-600 attendees). We'd be utilizing two Logitech Rally cameras and connect up to 2 displays or more (presentation slides, confidence monitor).

We had a webinar today.  The panelist was running late so I emailed the participants to let them know.  When the panelist got into the practice session and we starting getting ready (I had not started the webinar yet) we heard a voice say "Is the webinar starting at 12:30?" I let them know if was supposed to start at 12:00.  Was this a participant who was somehow able to speak to us in the practice session?  Or someone with Zoom?  It was so strange.  I didn't think there was a way to communicate with participants before you officially start the webinar or vice versa.

With a Webinar 500 licence , is it 500 maximum per webinar or per year ? thanks  

I tried to purchase a 1-month add-on webinar as I have done in the past, but this time I received the following error message: This email domain has already been managed by another account. (300). The account has 2 users: myself (owner of zoom account) and another colleague (Admin of zoom account). I do not have any other zoom account with the same email address. However, my colleague does have another zoom account with the same email address. (I am not sure if that has anything to do with this error). Any suggestions how to resolve this issue so I can purchase an add-on webinar plan as before?Thank you!

I tried to add my assistant's email as alternative host to a webinar I've scheduled. Zoom says that email can't be added for some reason. I am on the Pro plan and paid extra to do a webinar. Is there some way to add her? If not, how do I enable her to get on for a practice session. Is there a special link for that? This would be a few minutes before our webinar. 

Selamat malam ,saya mau bertanya Bagaimana cara mengganti layar latarbelakang di zoom aplikasi seluler?.....

I have two questions about session editors.1.　The following article describes the session editor role.Single session can have a session editor, but I cannot set a session editor for a multi-session eventZoom Events roles and permissions 2.In the following article, the session editor can edit most of the session settings, though,However, in a single session, my examination of session editing privileges shows that the session editor has only very limited privileges, such as adding shared content.Editing session or speaker bios Is this a bug? Have they changed the specs?Can someone please answer me?

I have a panelist presenting ongoing Webinars with us. When we reviewed her slides -- which included embedded videos -- with just the two of us in a Meeting, the audio/video synced up no problem. When we presented the actual Webinar on the day of, the audio played smoothly but the video was choppy and lagging. These were embedded video files, not embedded YouTube links. We are running a Webinar (I am Host, she is Panelist with co-host permission) and she is using a Mac (unsure which iOS). She's doing Advanced --> Share Portion of Screen (so she can still see her PPT Presenter View), and checking both Optimize Sound and Optimize for Video Sharing. We are recording the Webinar for asynchronous viewing. We have made sure both her Zoom and her PPT are fully updated. She is spot lit and keeps her camera on; my camera is off. Please help! 

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This is the second time I have presented a webinar, shared a video and the sound is not audible. During the webinar, when I attempt to "share a screen", the "share sound" dropdown is visable but I am unable to click on it. I had co-hosts in the meeting as well and they too are unable to click on the "share sound" options. 

Is there a way to limit the number of messages users can send in a Webinar chat? We unfortunately get lots of chat spamming during our webinars, so it would be great to be able to limit the amount of messages each attendee can send by time frame - e.g., attendees can only send one chat message every 30 seconds. And is it possible to limit the character length of each message? Any tips/suggestions would be welcome!

I hope I posted this in the right space. The last couple of days, I've had trouble downloading my recordings.  The "save as" window doesn't appear so I can't rename the file(s) and assign them to a drive I want them to be saved in. They automatically default to saving in the Downloads file and get saved as TMP files.  I then can't open them.What the heck?Any ideas how I can fix this or how I can download these recordings? I've got clients waiting to get access to them. They're pretty long recordings (60 minutes and up) but nothing longer than I normally record.  Thanks for whatever help you can give me.I have a Windows PC with a SSD as well as a regular drive. I'm running Windows 10 and using Chrome. 

As part of our evaluation of possibly switching to zoom from gotowebinar, we recently held a 4+ hour long webinar on zoom.  The webinar went well and we want to use the recording for simulive events.   The problem is that the video needed minor editing.  After downloading the file and making the minor edits, we attempted to upload the new file back to zoom. Can't be done because the file is (of course) larger than the 50MB limit. If there's no method to do what we're trying here, to use edited videos of our events, that alone is likely enough for us to drop zoom.

I see the ability to download reports post-webinar for each of the different categories of data (attendees, chat, etc). I need all of this and will end up putting them into a spreadsheet on separate tabs- is there one master report you can download for an event vs needing to download each of these as separate files?

Our nonprofit is hosting a webinar on Monday and multiple people on our team cannot figure out how to assign someone to type manual captions. We are a nonprofit for individuals with disabilities so this is vital. We've followed the steps under "How to start manual captioning" but Host controls in step 3 is not there. The "In Meeting (Advanced)" settings have both manual and automated captioning enabled.. we also tried turning automated captioning off, but Host controls AND Enable manual captioner are nowhere to be found during webinars OR meetings. 

Hi there!  When I reschedule a Zoom webinar for a different time and date, will the link to access the Zoom webinar change as well? If yes, is there an option to prevent this from happening?  Thanks

When I set up a webinar that requires registration, and I go to the list of registrants under Webinars>Manage Attendees, and ask to edit the registrants list, it always used to show up in reverse chronological order, i.e. the MOST recent registration was at the top of screen 1, which is very convenient.  Now, for some reason, it is doing the opposite and showing them with the earliest registrations on the first screen and the most recent ones relegated to the end, which, for a large webinar is many screenfuls away.  I did not knowingly change any setting to reverse the order, and I cannot find any setting related to this. Has the default changed? Can I change it back so that the most recent registrations are on the first screen?

We have a recurring webinar, but the host is leaving the company. We need to re-assign the host to a new person. We want to keep the link and ID the same. How can we change the host and retain the rest?

Upon successful registration to a webinar or meeting, Zoom sends a Registration confirmation email to the user with the required details. Can this email be sent as a calendar event that the user can either accept or reject upon receipt? Currently, to add that event to the calendar, the user has to open the email and then manually add it to their calendar. Do we have any customization change from email to calendar event in Zoom, which will enable them to drop on the user’s calendar directly?

I do not see a possibility to create breakout rooms within Zoom Webinars (Events pay-per-attendee, multi-day event), but do have them in a meeting. Is it not possible at all? or is there a workaround?

Hello,I'm using Zoom Sessions and I'd like to import my speakers into a session via a CSV file.I've been doing this for a long time on Zoom Webinar, but here, I can't import my CSV file (which conforms to the downloadable template and is not UTF-8 encoded, as I've seen that this can cause problems). The file contains 5 or 6 names and e-mail addresses and is 320 bytes long... but I get the message “this file exceeds the maximum size limit”.I'm using Firefox, all my browser extensions are disconnected for the Zoom site and events.zoom.usI don't understand. Have you ever had this problem, and what's the best way to solve it?