Webinars

Dear all,I was wondering if is possible redirect zoom-webinar's link to a Company Website after the end of my event. I Know the setting that permit to redirect the participant to another web page when they leave webinar . But this not the setting   I'm looking for. I need that the participant can use the zoom's link to join the webinar while it is going on. After the meeting's ending , if someone click the same link should be redirect to another web page. Is it possible in your opinion?

Hello, I purchased a license for Zoom Events and I don't know how to start editing the event, which is a 2 seats Conference. I do not see any new tab on my profile but what I already had: meetings and webinars. I don't need to sell tickets, just to set up the event technically.The "support" is not helping me.Anyone can help me, please?  

Hi, We received an auto-generated email shortly after our conference submission saying that our conference was suspended as we had violated some terms of service + community standards.  Unfortunately we've had no correspondence from zoom to say exactly what the issue is.  We've been waiting more than 3 days for a response to our appeal.  Tried multiple times to contact customer service online without any luck - only have been told to wait for the relevant team.  We have  a conference to run but zoom don't seem to interested in providing any customer service to us despite us being on a premium plan. Anyone know what may the issue here and what we can do about it.  Below is the email we received: Hi Doctorology Admin,We’ve detected an issue with your Zoom Events account that violates our Terms of Service and Community Standards , which resulted in the suspension of your event Doctorology Comprehensive General Practice Conference 2021.Problem Type M

Hi, Our team have a set of panelists that we do want to add to every webinar. Could we add this information to the template?Currently I end up having to manually update the panelists after I create every webinar. Thanks

Initially, I launched a webinar with the registration and observed expected participants to be registered, but for a convenience to instant participants, I switched to no registration required just before the webinar. However as a result, I now not enable to access the registered participant data.Is there any way to access the data registered before switching?

Dear community, whenever I try to open a poll during a webinar the original presentation (in my case Keynote) is closing down - doe anyone have an idea why this keeps happening? I generally share my screen with the advanced and portion of screen option. Keynote is opened in rehearse slideshow mode. I then click on polls and when I try to launch it keynote is closing down completely.  I have therefore given up on using polls, which is not really the perfect solution. Thanks so much for your help!

Hello all,   The new features of Zoom Events Conference with be discussed in "Office Hours" tomorrow, Friday November 5, 2021, at 10AM CST. This will be a live Q&A session. You are welcome to join.   Office Hours is an external Event Production community that meets daily on Zoom.   You can register here: https://zoom.us/webinar/register/844989302 (the webinar starts at 9AM CST, but the Events Conference portion will be the second hour - starting at 10AM CST)   Read more about Office Hours here: https://community.zoom.com/t5/Community-Help-Center/Office-Hours/m-p/11565   Or watch previous meetings here:  https://www.youtube.com/channel/UCS2NeR7i1YWiaxZDX7ihFyA   Thanks,   Rupert http://hybridevent.pro/ https://community.zoom.com/t5/user/viewprofilepage/user-id/3591    

Hello all, An invitation: I am running a test event using OnZoom today (Wednesday) at 12PM (noon) CST/US. It’ll just be a meeting (or rather Webinar) to exercise the ticketing and entry (free) and the OnZoom wrapping, and any differences actually in Zoom when in an OnZoom event. The meeting (webinar) itself will be a discussion about the findings and results. Tickets are free. Anyone is welcome to join, and to come in as a panelist - or to remain as an attendee. Entry either way is free (OnZoom can be used to charge). To join the panel, you can either raise your Zoom hand once connected as an attendee or let me know in advance – and we can test out the panelist pre-invitation mechanism. (you can let me know here, or by DM) The event will also be in Full-HD at 1080p. So it will be a useful way to see that quality, if you haven’t already, and to test your cameras and setups at that resolution, if you want to. The OnZoom ticketing/joining process is some

Under the Webinar section in my web Profile, it says:   "You can host a free 30 minute webinar today on OnZoom! Contact your IT Admin to enable you to host. Learn more about how to get started here."   When I go to https://on.zoom.us and go to "Become a Host" it says:   "If you are the owner or admin of your Zoom account, go to the account’s web settings to grant your account access to become an OnZoom Host." I am the account Owner and Admin - on a Business Account.   But where do I give myself the OnZoom Host privilege, so I can use my free 30 minute OnZoom webinar?   I do not see it under Settings or Role management.   Thank you.

During our Webinar, we had a few good questions come through our chat - sent to hosts/panelists only - we did not have time to address them, but I'd like to respond to them now, after the fact. I can't seem to find the chat again. In the recording chat file, I only have the 2 chats that were sent to everyone at the very end. The ones that engaged in the middle of the webinar are not there. Is there any other option to finding these folks? 

No text available

Help   I am totally lost....How do I send a link to a potential attendee so that they can register for an event???

Every month we update the minimum version required for our webinars (which we do for public city governmental meetings). Every month right after that, we have staff and members of the council that are sent panelist invites that come in named correctly, but show up in the attendee list and have to be promoted. Anyone know why this is happening or how to fix it?

I created a webinar and invited a number of attendees via email (copied the details). However, they were not asked for a passcode before they could enter the webinar.  As this is not a public webinar, the participants may only enter the webinar with a passcode. 

We need some advice on a situation in which we find ourselves.   We have a Webinar set with a speaker tomorrow (Nov. 3rd) and currently have 140+ registrants.   He is a trial attorney and contacted us late yesterday saying he's been called to trial and is unavailable.  He does NOT know when he'll be available yet.   Questions are:     How long is the webinar link good for if I have to set a tentative date?  Can I set it for sometime in Dec. or does it need to be within the next 30 days?     If I set a tentative date (say 2 weeks in the future), can I change that date again to another 2 or 3 weeks in the future while retaining the webinar link?     I understand the registrants will get an email when I change something in the webinar, so I'm not concerned about that.  My main concern is how long the webinar link that they currently have is retained and usable.  &nb

Is there a way to let someone into a onzoom webinar room with a link versus having to register for a ticket when it is set to free? Can we link onzoom to Calendly?

Last week, I had a webinar for a client.  When I went to download the cloud recordings, they were not .mp4 files - they were PDFs.  I downloaded them and then had to open them with the Windows Media Player per support.        There were still issues with the recording so I had to get creative in editing them.  Has anyone else had any weirdness like this happen? How did you resolve it? Sharyn aka Webinar Chick

I work for a firm that is required to capture written communications from all meetings.  We have journaling turned on in Zoom for Webinars (to Global Relay) but the journaling only captures chat, not Q&A.  When will Q&A journaling be supported?  Because this feature isn't available our users are not allowed to use Q&A which is a big issue in webinars.

Hi everyone, yesterday I registered a webinar and I saved it on Zoom cloud.But today the registration is not available.How I can find the registration, now? Thank you for support.

I am presenting a live zoom webinar tonight and I have collegues in the field that want to share the webinar on their own zoom link for private virtual watch parties. How do we do this for the best results?

recurring webinar is not remining the audience ...(week, day, hour)what to do?

Hello!   As a host of the webinar, I want to be able to introduce the webinar, manage chat and QA, and all the other items.   AND - I want my Panelists - to be able to manage the slides when ready  (advance slides, share their screen if needed, etc...). The only method I see for doing this is to Share my PPT; and give Access Controls of my mouse over to a Panelist.   There has to be a better way, right?     Isn't there a simple way to "give presentation controls" over a Presenter?   What am I doing wrong?   Thanks much!!! 

HII am running a 5 days conference in late October with zoom event. However, while I am testing the screen sharing and I found out a very serious bug. Often, when you try to share a presentation, it allows you to share the first page, then it is PAUSED in yellow bar message saying the screen is now in pause and you need to move the window to the front. There is no way I can move the window or undo the pause (the pause button is not working) and the attendees are not able to see any further screen sharing. I have tested this many times and 5 out of 10, this problem happened.Can anyone else tell me if you have encountered this problem and how you solve this issue?

How do I make sure that the chime sound is disabled? 

We have a webinar set-up for next week and a set of panellists/hosts for the webinar.  Are there any privacy/GDPR issues with sharing the names of the list of people who have signed up for the webinar with the 4 panellists/hosts 'chairing' the  webinar?