Webinars

I have already circulated a Zoom Meeting link for a full-day event which has started gathering registrant details, but I now want to convert it to a Zoom Event. Is there anyway I can take my Zoom Meeting and somehow pair it with a new Zoom Event booking? Possible solutions I'm hoping for are for people to register on my original Zoom meeting and it redirects them to the Zoom Event for example. I've exported the CSV of registrants from the Meeting to pre-register on the Zoom Event if required. Any help would be welcome. 

Hello Guys,  We usually require registration for our webinar to be able to see how many people have attended the webinar. But usually we require our attendees to register on our website. After they register on our website (a day before the webinar) I export the registrants list with email addresses and import to the Attendees List on our webinar on the zoom page. After that, the attendees receive the link to join the webinar with a confirmation of registration from zoom. However, when they press the join link, zoom asks them to re-register on the zoom page after which the attendees receive the join link for the second time and only on this second time they can finally join the webinar.  How can I remove this double registration issue? I mean, I need the people to register only to see who has eventually attended the event. But I do not need them to register on the zoom page, I need them to register on my website, after which I can expor

Some attendees are not prompted as an option to join as panelist when the host promotes them.Others are promoted to join as panelist when the host promotes them giving them an option to join or not.Where are these settings located?

Hi!As a host I would like me and the panelists to stay in the webinar when my webinar is over and have a chat with them afterwards. Is there any way to do this in Zoom webinars? Per

Hi all - I hope someone can help me. I created a webinar that shows incorrect branding. I went to adjust the branding and update the logo to the correct one. When I sent myself a test message, the old, incorrect branding was still showing.  I then created a brand new webinar thinking that maybe because the first one was created with the incorrect branding in place, it was kind of tied to that webinar. The new webinar still shows the old, incorrect logos.  I then deleted all logos, created another new webinar, sent myself a test message and the old, incorrect logo is still showing up.  Is this a Zoom issue or is the logo pulling from somewhere that I don't know about? I was updating the logo on both the webinar branding section and on Account Management > Webinar Settings.  Please help!

I would like to send an marketing email to my attendees once they register for a webinar and in the email I would like to add links so they can add the call to their calendar but the only links that I can see are the links that allow me as the organiser to add to my calendar. Is there a way that I can access links to send to my attendees? Many ThanksRachel 

How do you download a webinar attendee report with unique users only? The list I am able to download has several duplicates. Thank you in advance!

Hello,I am organising a 3 part webinar where 1 presenter will be live and 2 presenters may be pre-recorded. We will provide live translators in English, Chinese and Japanese (we have Zoom Enterprise).From Zoom's Support pages, I found this:When using language interpretation and sharing your screen with computer audio, the shared audio will be broadcast at 100% to all. We recommend avoiding sharing audio in while language interpretation is active to avoid the audio imbalance this may cause.  What is the best way to provide the audio for all languages for this 3 part webinar?Is break out rooms a solution?Thank you.

We've just finished a webinar and I'm trying to download the registration list. When we try and access the reports page: https://us02web.zoom.us/account/report we get the following error message: Requested resource not found (Service: AmazonDynamoDBv2; Status Code: 400; Error Code: ResourceNotFoundException; Request ID: MBRTTAA29DQR2O5VJK3AL7OM6RVV4KQNSO5AEMVJF66Q9ASUAAJG; Proxy: null) (-1) This is rather time sensitive as we are waiting to send the recording out to our audience. Is anyone else experiencing this problem?  We appreciate any info and thanks for your time.

Hello everyone, I have a problem.I schedule a Webinar, I invite my contact list.They can only enter from Desktop or iPhone.Android users ( Mobile & Tablet ) get an error when they click on the link it says ( Event Expires) and it does not allow them to log in or register.

We are hosting a webinar in Zoom Events. I would like to customise the registration so that people have to provide certain details when they register. I have looked up how to do this in  'How to manage Registration Settings' in Zoom Support and it tells you to do the following: Sign in to the Zoom web portal.In the navigation menu, click Webinars.Click the topic of the webinar that you want to customize.Scroll down to the Invitations tab.In the Registration Settings section, click Edit on the right side.The Registration window will appear. I have followed these instructions, but a

Hi, how to do something like this  https://us06web.zoom.us/meeting/register/tZYscuugqz8oG9Bgj8cWIRoovfnW2B87wGpE

I recently found in a Webinar, if a Panellist or Host has been renamed and they type an answer a question in the Q&A Box, their original name is displayed (not their current name).  Weirdly, the icon shows the initials of their new name, but the full name in Bold displays the name they joined the webinar with. Also if the choice to Answer Live, the correct name displays in the "John Smith is going to answer this question live" prompt, but once they click Done the incorrect name is shown (ie "Jono1234: This question has been answered live") I've tested it on Mac Desktop Client and iPhone client and get the same result on both. 

Hi everyone.  Is there a way to do a prerecorded webinar with zoom and at the end make live Q&A? Basically I would like to inject a prerecorded video into the webinar session, so I don't have to repeat the same webiar over and over again, but at the end enter into each session I can answer the questions people has left in the chat. Any help would be much appreciated Thanks

Hello- I recorded a webinar and need to edit the content.  Do we have access to the source file? 

We have issues with registration. If one person is registering multiple people, not all of the registrants are being captured. Is this due to same IP address submitting multiple registrations and being blocked? Other reasons that could cause this to happen?

I m working on getting a Microsoft Teams Rooms device to join a Zoom Webinar. it joins normal zoom meetings fine but this particular webinar just throws the generic "404" however if the same link is opened on a normal windows device it pulled up fine. is there a way to disable direct guest join for webinar's?

You are unable to edit or delete webinar at this time showed up as a popup in my google calendar, what does it mean? Has anyone ever gotten a pop up like this before?  - Melissa

Check out the latest release for Zoom Events!  Pro tip: The new virtual networking feature is HUGE in helping you replicate the magic of in-person events in a virtual setting! Comment below with your favorite new feature, or biggest question regarding Zoom Events! For more information on this, and other releases, please visit the Release Notes on the Zoom Support site.  Zoom Events Update Changes to existing featuresCo-editors can save and republish events on assigned pagesCo-editors can only save and republish content on pages that were assigned to them. Hosts can then update the entire event accordingly.

Is there a setting  in zoom portal wherein  the Zoom webinar does not required registration but when joining, the attendees are required to enter their email address? There are attendees that when joining the webinar via browser or their personal app they login with their pet name or nicknames and sometimes doesn't input their email id. It is difficult to track in the report. Some attendees doesn't have a zoom account so we don't consider the Authentication. Please advise

Is there an easier way to invite a panelist?  Can zoom generate a separate panelist link to join? 

Can I start and stop Webinar Practice Mode sessions multiple times before I actually start the Webinar ?  Zoom Support docs are clear that you cannot have multiple CONCURRENT Practice session for the same webinar, but can I do a Practice session, exit and then start and stop another Practice session later, before I start the Webinar ?

Has anyone successfully used the Gutenberg Certs integration to issue participation certificates following a Zoom EVENTS webinar?  In my past experience with Zoom Events, some of the features of Zoom Webinar did not work in Zoom Events, so curious whether someone has specifically found success in using this integration when hosting a webinar through Zoom Events. Thanks!

Hi! My problem is that during one particular Zoom webinar event, participants can only write in the chat to hosts and panelists and not to everyone as usual. What can be the problem here? Thank you in advance.

I am associated with several groups who have been running multi-session, multi-track conferences throughout the pandemic. We've mostly been using Zoom for the meetings and webinars, and Discord for public social chat and back channel communication.We are always looking into more comprehensive, turn-key solutions, and Zoom Events seems promising, especially if it can properly handle registration and payment. The single biggest issue I've run into on initial testing is the hosting setup for webinar sessions.We don't want our speakers and panelists to worry about tech stuff, so we always have a dedicated, behind-the-scenes tech host for each session. They are generally muted and have video turned off, but are available to help with panelist's video & audio problems, provide support for screen sharing, and keep an eye on chat and Q&A as needed.My problem is that the webinar session host role is automatically given to the "Primary Speaker" in Events. This mea