Team Chat

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Hi! I want to change my email address for my Zoom account but I am not sure if the chat history will still be restored after setting it?

See attachment. When I join a meeting my name ( circled in yellow in the attachment ) shows up in the Gallery, but the presenter shows up in the video. Have tried to change the settings aided by the Zoom chat feature with no success. How can I correct it ? Thanx !

Hi community. I use zoom for work meetings, and the nature of my job means it is very important I have a screen behind me and the only thing that can be seen is myself (no edges of the screen or background of the room I'm in). It is not appropriate for me to use "zoom backgrounds" or "blurring", I must use a real physical screen behind me. I have a logitech stream cam and have adjusted my image in LogiTune app to improve lighting and contrast as zoom and Teams seem to have very different settings. I have also zoomed the camera in slightly to ensure the edges of the screen I use can't be seen. When I open zoom my image looks perfect, however for other users in the meeting, my image looks zoomed out and they can see the edges of the screen and/or parts of my room. Why is this and how do I fix it? Why is zoom showing me my displayed image is different to what people are ACTUALLY seeing?

Hi team,We have an IVR setup where callers press 1, 2, 3, 4, etc. Does anyone know how it would be possible to setup a Notification to SMS or SLACK or any other app to let us know when a caller presses a particular option, such as 1, so essentially an EVENT notification? Thank you so much for your help,  

Dear Zoom Support Team,I hope this message finds you well.I am reaching out to you with the following inquiry:In the polling/survey functionalities during meetings or webinars, is there currently an option that allows me to assign a specific weight to participants' votes?For example, where the vote of participant "Juan" would count as 5 votes and the vote of "Pedro" would count as 3.If this option is not available, is there any alternative or recommendation within Zoom (or through any integration) that would allow the management of polls with different voting weights?Thank you in advance for your attention. I look forward to your response.Best regards, 

I received the following email today and don't recognize the user email address. May I ignore it? Please advise ASAP. Thank you! Dr. Gerald Perman Hello,We've detected an issue with (an invalid HTML?) associated with your Zoom account, that violates the Spam section of Zoom's Community Standards . For this reason, this user has been suspended.If you wish to dispute this decision, you may submit an appeal.Regards,Zoom Trust and Safety

We're integrating the Zoom Virtual Agent chat client into our web app by following the documentation here: https://developers.zoom.us/docs/virtual-agent/web/chat/The chat client is attached to a button as suggested in the docs. It works correctly when the page is refreshed directly (hard reload), and the chat button appears as expected. However, when navigating to the page via client-side routing (using Next.js), the chat client does not appear.We’ve confirmed that the SDK is enabled and available in the global window context, but it seems like the initialization does not re-trigger on client-side navigation.We’d appreciate guidance on how to properly reinitialize or ensure the chat client loads correctly in single-page app (SPA) scenarios, especially when navigating between routes without a full page re

Hi everyone,I wanted to bring up a frustrating issue I've been experiencing with the Zoom Workplace Android client. Currently, it doesn't seem possible to directly reply to incoming direct messages or channel messages from the phone's notifications.This limitation feels particularly noticeable because almost all other major messaging platforms I use, such as Skype, Microsoft Teams, Slack, WhatsApp, and Messenger, offer the ability to reply directly from Android notifications. This allows for quick responses without needing to open the full app. The inability to reply from the phone notification has a knock-on effect for smartwatch users, like myself (using a Garmin). Because the reply action isn't available on the phone notification, that functionality is also absent on the smartwatch.  Has anyone else encountered this? Is this a known limitation, or is there a setting I might be missing? It would be fantastic if the developme

I can't stand Team Chat.Ideally, I'd be able to disable Team Chat entirely—my team and I have absolutely no use for it, and I've gone as far as requesting nobody comment during meetings in the in-meeting chat to avoid further notifications. At the very least, I want to at least turn off the red notification bubble on the dock icon—I have enough already that are actually important, and having 99+ notifications on the Zoom icon is really not helpful. The only solution I've found is signing out entirely, which is annoying due to the NEW "You are chatting as a guest" notification which blocks the first messages in the in-meeting chat. (attached) Would love a solution to this—I am frustrated beyond belief by this new "feature". Please stop fixing things that are not broken.

I have been receiving notifications of chats from people I have added to my Favorites list at the same time as direct messages, but I can't figure out why. How can I stop the notifications from reaching my direct messages as before?

I cannot seem to find a way to make my spelling & grammar settings remain set, or have a global setting for disabling these for all chats. I go chat by chat and disable the grammar & spelling given I find it a bit annoying, but after a while everything goes back to preset (all checked = acitve). Any thoughts on this? Thanks,Diego

Is there a way to show more than 5 members in a team chat?  I have a few chats with more than 5 people in them and only 5 display with a button under them that says "View all 10 members".  Clicking on that opens up a popup that displays everyone. There is more than enough space on the screen to just display all 10 members permanently. Is there a way to do this? https://i.imgur.com/CzIuSWw.jpeg   

Is there a way to get messages in Team Chat desktop app that are bookmarked to show up like they do in the phone app? In the phone app, if I'm looking at a chat message that has been bookmarked, the bookmark icon shows up next to the message. In the desktop app, that same message does not have that icon and I can't tell what has been bookmarked unless I look at my Bookmarks. Would love to have that icon.  

Hello,Why can't I see a message sent by someone in a group of 7 people, but other people can see it? In a workgroup, the messages from April 4 have disappeared, but the ones from before and after are there. I am the only one who cannot see this message posted in a text group of 7 people. How is this possible? I restarted everything, tried reconnecting, but nothing. I have a colleague who sent me a screenshot, showing that he can see this message and I still do not see it on my side. Thanks-----------------------------------------------------------------------------------------------------------------------------------------------------Bonjour, Pourquoi ne puis-je pas voir un message envoyé par quelqu'un dans un groupe de 7 personnes, mais d'autres personnes peuvent le voir ?Dans un groupe de travail, les message du 04/04 ont disparu, mais ceux d'avant et après sont là. Je suis le seul qui ne

Hi everyone,I’m Kimaya Kapoor, and I hope you’re all doing well! I’m reaching out to the community for some assistance regarding issues I’ve been experiencing with the Zoom team chat feature. I believe that many of us use this tool regularly, so I’m sure there’s a wealth of knowledge out there.Here are a few questions I have:Notification Settings: I’ve noticed that I sometimes miss messages in team chat. What notification settings do you recommend to ensure I don’t overlook important updates?Message Threading: Is there a way to better organize conversations in Zoom team chat? Do you have any tips for keeping discussions on track and easily accessible?File Sharing: I’ve had some trouble with sharing files smoothly in chat. Have any of you faced similar issues, and what solutions have you found?Integration with Other Tools: I’m curious if any

Hi,  Would like to check if there is a way to turn off the preview of chat message?   

I have found two discussions on this topic:https://community.zoom.com/t5/Zoom-Team-Chat/How-to-disable-automatic-bullet-list-generation-in-a-chat/td-p/180719https://community.zoom.com/t5/Zoom-Team-Chat/Let-me-disable-quot-smart-dash-quot-and-quot-smart-quote-quot/m-p/181623/highlight/trueIn each of these, the Zoom support representative said to right-click in the Chat box, then click the "Substitutions" menu to disable these, making it seem quite simple.  Every reply on both of these threads pointed out that there is no "Substitutions" menu when you right-click anywhere in Zoom Team Chat.  Then a vague "just

I see new features like Edit Chat messages , Translate are available in new group channels in Zoom workplace desktop client going forward however old group channels that already exists don't have these features. How can we update old group channels to have these new features as well ? https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066130

When starring a contact or chat channel inside the Chromebook PWA Zoom app and then closing and reopening the app, the starred items are no longer starred.  Thanks  

Currently within the Zoom for Chromebook PWA app any chat channel that receives email messages are displayed as an unsupported type of message. Is there any development being made to make this become compatible in the PWA app? Thanks 

I am the owner of the account and unable to locate the team chat tab on the home page.  How do I get into the team chat admin page?

I have a user report an issue where all the deleted user team chats keep appearing in his DM and Chat channels. There is no option to remove them except to clear chat history in their in-app settings nor the admin center.We seem to be able to create a folder and move them there, but that isn't an ideal solution.  

I am looking to merge/dock the Q&A window and the chat window at the same time. Despite our best intentions to have attandees post their questions in the Q&A window, they often post them in the chat instead. I'd like to dock both on the side so I can view both without anything covering up the shared screen or the presenter's video.

I used to be able to copy and paste from word document file, but for the last several months.  But, for some reason, the zoom in chat will not copy and paste.