Missing Emoji option in Zoom Chat Threads Only

Forum|Forum|8 months ago
May 22, 2025
1 reply
2 views

Hi, I'm missing the option for reacting with an emoji to messages in zoom chat threads. I'm using an android phone, and until a few weeks ago I could hold down on a thread chat message and the option to react with an emoji would appear. To be clear, I'm able to react to normal messages sent in the chat, but if it's a message someone has written in response to an existing message, I can't react. I've tried re-downloading the app to no avail. Does anyone know how to fix this?

Chat apps

CarlaA

Community Manager

Hi @carrieamorenom, thank you for posting to the Zoom Community!

To help us better isolate the issue, could you please provide the version number of your Zoom app and the type of mobile device you’re using? Also, can you confirm that you are referring to Zoom Team Chat (outside of meetings) and not the in-meeting chat?

Thanks!