Scheduler

I would like to know if there is a way to request information from someone that books a meeting with you that they need to add to their details at the time of booking - so I have an idea of who they are and their account info please? 

First of all, the USER experience of scheduling was changed without real notice that it had been changed. Second, it no longer offers me a choice of scheduling a meeting in iCal, which is a requirement for me--my non-profit is Mac based and we use the Apple Calendar app, not Google, Outlook, or whatever else you offered. I could go backward and use the old version, which I did. Thank you for that. I hope you will allow iCal scheduling going forward, as the others are useless for me, a head of a small non-profit. My next problem relates to POOR CUSTOMER experience. I tried using the chatbot, and it pretty much couldn't understand anything I was asking--I was looking for a way to provide feedback on the new interface, assuming that Zoom would like it. I spent my entire technical career working in UX and then in CX, and I feel like Zoom may be relying too much on engineers to do experience design--do better at understanding your customers, and acting like you care.  Thanks.

I have set up a one-to-many schedule in Zoom Scheduler. Availability Mon-Fri for proper hours, settings all look correct no min/max time before booking. When open the link, displays Tues- Fri properly but continues to show "no availability" on Monday of that week. There are 20 slots open, noting pending or currently scheduled. I even deleted and started over with a new link and doing the same. Please help! Thank you

The Scheduler plugin is now defaulting to Telephone only. I've changed the settings on zoom site settings and still the plugin defaults to telephone when scheduling a meeting. Anyone else with this issue? 

Hi, My iPhone Zoom app is seeing my 'external' Apple Contacts, but on my Zoom desktop on Macbook Pro it is not seeing my Apple Contacts. I cannot figure out why Zoom is not seeing my Apple Contacts on Macbook Pro. Anyone having this problem? Thanks!

We are running into a problem using scheduler.  Many staff want to offer very specific times for a potential meeting, even times that they may currently have a competing appointment.  In these cases they are willing to re-schedule the other meeting if they had enough votes.Is there an option or way that anyone has found to allow users to have the Polls ignore availability?  I can't see or find an option that would work to make this happen.   Part two, is there an option to allow a time to be picked if just one of the hosts is available?  It seems to require that ALL hosts are available before it will allow us to pick a time in the poll.

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Is there a way to text a meeting request?  I have a number of clients that do not look at their emails or gets lost in the large volumes or goes to spam.  Can it be done?

Hi, I run a small business and I use Zoom scheduler to schedule all my intro calls. In the Scheduler, I have a form that collects email, address and other information.  My question - is there a way for me to export ALL forms from a meeting type (intro call) into a CSV format? Or do I need to do this individually, with each intro call?  If individually, perhaps a future feature to enable export a meeting type? 

I set up a scheduler and finished it. It gave me a link to share with others. When I or they paste it in, we see the schedule page for a second and then get a new screen that says "We couldn't load this link. Refresh your page, or try again later."

I set up a reoccuring meeting weeks ago that had a set schedule - daily/ every 14 days/ 1 - 3:30 est. and it stayed that way until two days ago when it changed to NO FIXED TIME and when I edit it and hit save, it saves for a minute then reverts back to NO FIXED TIME. Help!!!   

I schedule a zoom meeting 2 x a month, with registration, and I always include the same 3 custom questions as part of the registration process. Can I save this meeting as a template, including the custom questions?

hi everyone.  i want to know why Zoom sheduler Mail does not diplayed to receive user   It occurs in only 1 in 10 people. Does this have something to do with me being in Korea and them being in another country? Help me...

I am getting the following message when we click on the scheduling link:  The host's availability could not be retrieved How do I fix ths?

I tried to schedule a meeting but it says it will be from 8.30-8.30. How can I change that?

And I am left with the uneasy feeling that Zoom simply emails all the attendees from the ORIGINAL meeting that was used to create the template? That can't really be how it works, can it?

In Zoom Scheduler, can the user create more than one meeting poll and link at a time? 

Hello! I use Google Calendar and make frequent use of All Day checkmark when I'm blocking my calendar (vs. creating an event that begins at 9 and ends at 5). It appears that Scheduler doesn't recognize these all day events as the time is being offered as available in my schedule. Has anyone else seen this issue? Is there a workaround (aside from going  back to making a 9-5 appointment)? Thanks for your insights.

How do I offer non workday hours for a team meeting in Scheduler?

I schedule meetings on my employer's Google Calendar. Whenever I try to schedule a Zoom call, showing him as the host, he cannot join unless I start the meeting.  How on earth can I fix this so that I can schedule without having to open the meeting myself??

Hey,  I am sure there is a way to make my life easier through using this application. I am in an administrative position and want to get the best productivity I can in this platform. I can usually figure things out, but I am experiencing some issues with Zoom Mail for Google. I have watched videos and You Tube and something still isn't right. Maybe someone well rounded here can point me to the way of saving myself some time and aggravation.  I lead three groups weekly all about 6-8 people and it was a hassle doing each individual Zoom link by text and email. Well I learned how to group the contacts in Google so I can send each group all their needed information. Now I need to know how the meeting notification are sent out. Is there automation available for that where I can schedule it to automatically be sent out at a certain time. Is that in Zoom or another app? I just want a smoother workflow, to make my life easier. Do the contacts of the people in the groups nee

Hi all,  I was wondering if my clients can choose and book multiple appointments when selecting a time slot. Or perhaps automatically book recurring events with termination by date or number of appointments.  I am selling 8/10/12-session packages and It is very tedious for clients to book 8/10/12 appointments by themselves one by one. Alternatively, I am creating recurring appointments for each of my clients but this is very time consuming to repeat this for every single clients.  Any suggestions? Thanks a bunch 😄 

I wanted to add webinars for 2nd and 4th Thursday of the month. From the scheduling, you can only add either 2nd Thursday OR 4th Thursday, can't do both. I don't want to create two separate Zoom ID for the same meeting. Any suggestions?

I use Calendly now and basically would prefer to jump ship entirely to Zoom to add more value to our Zoom accounts but one thing in Zoom Scheduler for Team Schedules is a severe lack of Notification options.  Basically the only notification options are calendar or email notification at the point of the meeting being placed.  Is there plans to add in robust Notifications like for Individual schedules for Team Schedules? Basically would want to remind the attendee(s) like 1 hour prior to the meeting via email etc. Thanks!

I recently switched from Calendly to Zoom Scheduler.  I really LOVE how on Calendly I can include my Company logo.  I can't seem to find how to included my logo so when the customer receives the text they see our LOGO on the text instead of the very LOOOOONGGGGG URL.  I am a small business - by the way - and branding goes a very long way with our prospects and customers.  I switched because I wanted to streamline all the Apps I'm using for the business.  It just makes sense.