Phone

We are currently forwarding all calls coming to site A site to site B . But at this point in time, the receptionist cannot differentiate which call is for which site , as it is coming to the same line. We considered the possibility of adding a second line, however it is not possible to create a line unless we add a DID for that but the call will be a zoom to zoom one. Also we couldn’t figure out a way to target the forwarded calls from the other site to the second line. Is there any way to implement this requirement?

Having two places to assign packages, one under users and the other under Phone system users is confusing.  All user management should happen in one location.

Hello everyone new to zoom phone system. Working out some of the learning curves. Has anyone noticed while using the SMS function on your phone no keywords can be searched?  If you are struggling what work arounds have you found?  A little context around use. I send 100's of SMS messages out a week some with just a name in the body no contact saved. So when I have to follow up its easier to search for name or specific phrase. 

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I have a Toshiba IP5631-SDL and I was wondering if I can connect to my phone system in ZOOM? 

Witam, nie otrzymaliśmy faktury za sierpień. Do kogo możemy się zwrócić?

Hi Folks,This issue appeared recently but not sure exactly when.While I am testing Zoom phone with BYOC, I am having this issue where sometime incoming call from PSTN is not arrived at zoom client on windows10, but is arrived at zoom client on iPhone even these devices are under the same wifi AP. I am using the same zoom account on these devices.I checked with our IT team if firewall software would block incoming call, but any firewall software is not running on the laptop. I also tried client on iphone where not under wifi but connects mobile network directly, the result is the same unfortunately.Incoming call arrives after zoom client made a call, however suddenly the issue is back again.Of course, I have already checked a syslog of SBC, there is no issue on the SBC.Has anyone seen similar issue?

The local numbers have changed and I don't see San Jose as an option anymore. Will the number still work on meetings previously scheduled? 

I would really like a feature so that our Account Managers who are all on a call queue can mark a missed call when they have called the customer back. We have been having some situations where multiple Account Managers will call a customer back because there isn't a central place to mark that the call has been returned. I have tried having the Account Managers delete the missed call from there view in the app but it only applies to their personal account and not the call queue, so this will not work as a solution to my problem. Does anyone else have ideas or share this issue? Best,  Amira

Hello How do i divert my number from existing provider to my zoom number while awaiting porting to be completed.

The auto-receptionist cannot be deleted on my setup for some reason. She picks up all the calls and doesn't let them ring to my phone. I've followed the setup directions on how to remove the auto-receptionist but the notes don't tie up to what is actually showing on my screen. Any ideas on how to get rid of her? 

Ola me gustaria que me pudieran decir como activo la funcion para conectar a zoom por llamadas ya que lo intento pero me dice que la reunion no admite llamadas telefonicas... me urge saber y no e encontrado respuesta si me pudieran alludar

Is there any chance, that application for Apple Watch with basic call controls will be developed?  Bad usage scenario example (now): I am on call with headphones. My phone is in pocket. Each time when I need to mute or unmute I have to get phone out from pocket. Good usage scenario: I have mute/unmute button on Apple Watch. 

How can we integrate, making phone call from zoom in react js. i have implemented zoom meetings in react but i need make outgoing call from zoom api 

I can not believe it is so difficult to give Zoom more money. I get invited to join a Zoom Phone Webinar which I attend, and I am trying to subscribe to the service that was advertised. I was told to fill in a sales contact form which I have done, but the so called sales consultant now is asking me what I want and all the additional info I have already given the sales contact form.Do we really need to jump through hoops and have the Spanish inquisition before we are able to subscribe to a service that Zoom invited me to attend ?

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I am unable to port a number to my zoom phone - I get the error that i do have enough licenses. I just purchased the licensed and was advised that after I purchase I will be able to port. 

TEngo una cuenta zoom Pro hace un año y medio que uso a diariotuve un problema con mi computadora y ahora cuando quiero ingresar me dice que debo contratar un servicio pago por 15 dolares mensuales que ya tengo no puedo ingresar a mi cuenta. y no lo tengo en el telefono porque acabo de cambiar el aparato Alguna sugerencia? 

how to paid zoom pro with transfert bank like BRI / BNI in my country Indonesia 

I have a meeting scheduled for this evening and I increased my capacity of participants this morning. How can I know if this modification will be taken into account for this evening?

I don't like physical mail as I got some stolen before. Does Zoom send you US Mail whenever I make a purchase or when something changes? Also I'm using Zoom Phone and it wants me to enter emergency address. Will it send a mail about that too? 

Hello everyone! 👋 Welcome to our Zoom Phone Community page, we are so excited to have you here! 📞 It doesn't matter if you are a Zoom Phone expert or if you are just getting started, this space is built for you, by you! We are here to help you and we want to engage with you and answer all your questions. A few things to note: There is no such thing as a silly question, if you have a question, ask! Delivering happiness is the core of what we do.If you are brand new to Zoom Phone, trust me, our recorded training sessions will give you a great deal of knowledge. And the best thin