ZOOM won't make or recieve phone calls unless I am signed on as administrator version 5.8.7 (2058) | Community
Skip to main content
H
Newcomer
HowieMendoza
Newcomer
December 21, 2021
Question

ZOOM won't make or recieve phone calls unless I am signed on as administrator version 5.8.7 (2058)

  • December 21, 2021
  • 1 reply
  • 0 views

ZOOM won't make or receive phone calls unless I am signed on as administrator version 5.8.7 (2058)

 

I have a couple of PC's where this is the case.  Other PC's seem to work fine.  Anyone else notice this? Is there a fix?

    1 reply

    townsendwc
    Community Champion | Employee
    townsendwc
    Community Champion | Employee
    December 23, 2021

    @HowieMendoza 

    Good day.  I have a few questions in order to help determine the root cause.  What error message do you get when you try to place a call using Zoom?  Are you using the MSI installer for Zoom or the EXE installation?  Also, do you have different firewall rules applied based on the role of the user on the computer?  Also, version 5.9.0 has been released.  Have you tried to upgrade to this version?

     

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.