Meetings

How do you tell the difference between the attendee and presenters link? 

After purchasing a Zoom Pro account, I disabled SSO login and accidentally signed out before i was able to set the password for email log in. Now I am unable to login with both email and Google SSO. If i log in with Google SSO, it just shows 'You cannot log into your Zoom account using this method. Contact your IT administrator for instructions. (2,025) '. And if i try to reset the password using 'Forgot Password', i get an email that says 'There was recently a request to change the password on your account. Based on our records, you used Google to sign in Zoom, click the button below, then select sign in with Google.' and the link leads me to the same sign in page as earlier and the cycle repeats. Now I am unable to access my account using either Google or email log in. How do I reset password and gain access to my account? Please help!!

Hi guys,  i have a problem with my meetings schedule. I received two invitations via Mail for reacurring meetings. Unfortunately they dont show when i log in to my desktop zoom client and go to meetings. All the meetings that I plan are showing in the schedules, but the meetings i am invited to dont occur in the list. How do i solve this? Is there a setting i have to change?  I am looking forward to your recommendations.  Regards JS Investments 

I was setting up app on tablet. Uesd email on desktop to receive secret codeand all went to desktop. No longer able to complete setup on tablet. What a wonder topia you have.

Hi,I have invited to a zoom meeting from Outlook and the meeting is not showing up on my scheduled meeting list on. https://zoom.us/meeting/schedule Please advice since I need to add another host to this particular meeting.Thank you very much for your quick reply, much appreciated!Kind regardsCattis 

The following help item is shown:UserTo enable this feature for your own use:Sign in to the Zoom web portal.In the navigation panel, click Settings.Click the Meeting tab.Under the In Meeting (Basic) section, verify that Join different meetings simultaneously on desktop is enabled.  If the setting is disabled, click the toggle to enable it. If a verification dialog appears, click Turn On to verify the change.Note: If the option is grayed out, it has been locked at either the group or account level, and you will need to contact your Zoom administratorHowever, I am a single end user not in a corporate setting.  While I can see and open

Very basic question.  We are a non-profit, and we are about to get a a paid account to have various volunteers conduct meetings over the summer when other volunteers (who have Zoom licenses from their jobs) are not available.  So a very basic question -- can we have multiple user names sharing the license (we understand only one meeting can be active at a time).   Is there a master user name so I can create and delete these  other user names over the summer so as prevent people from scheduling a meeting without clearing it with me (and creating embarassing confusion.)  Thank you. 

Is about there  a page possibled  fake a  original zoom :  "https://us02web.zoom.us/" ,  this link have  different dom , and  different code show in the  development  tools.So   this propuse i send to me because a looking that a  job and  a call me attention, for ultimate a mension  is this a page  redirction me  a dowload link atomatic  a archive they 134KB , for install zoom (FAKE In my opinon),  in the original page  the aplication for install a  zoom is a archive is the  a weight 47MB.   Es acerca de una pagina posiblemente falsa , es "https://us02web.zoom.us/" , el dominio de esta es diferente a la original , y  el codigo visto en la herramienta de desarrolladores  tambien es diferente, est

is it possible to open allow multi pin user for all participants by default?

The resolution on the mp4 video that Zoom gives me has changed to 3840x2160, from 1280 x 720.  This makes the video file much, much larger.  I enjoy the visual quality of the higher-res recording, but I was surprised by how much larger the file is.  Can I control the resolution and if so, how do I do this?  I'd prefer to store /archive the video files of my zoom meetings in smaller size files!

Hi,I would like to know if there`s anyway for those i personally invite into my meeting , skip the whole registration step if i have it enabled?

If I am in a breakout room, using bluetooth headphones, when I exit the breakout room audio goes silent.It still shows that I'm using bluetooth headphones, but there is no audio.When I power off the headphones, the laptop speaker comes on. When I power the headphones back on, they connect and take over and work fine.However, I find that I have to power cycle my headphones every time I exit a breakout room.Using a mac.This is driving me batty

When two of my meeting guests try to register and enter their email address, they get a message that says, "This meeting is for authorized registrants only. Please enter another email address." Everyone else has been able to register with their email addresses so far. Is there any way to add the two people whose email addresses the system is bouncing myself? I tried to register them using the same link I gave everyone, and I got the same error message. Thanks for any advice!

I am using a Chromebook and when sharing screen the additional options bar is not showing up, only the Stop sharing, pause and sharing options.  Can someone tell me how to activate all the missing options 

when i turn on mirror video on zoom it just mirrors for me and not for others in the meeting. How do I make it mirror for all people?

Every time I open a zoom meeting on my PC I get a not responding window after a couple moments, sometimes it will work for a couple minutes and when I switch the screen its on it'll freeze again. I have tried cleaning zoom out entirely and then redownloading and it has not worked, does anyone know the issue? for reference my internet is averaging 155mb/sec download speed.

Users in the organization is scheduling Zoom meetings but the Zoom application is showing 1 hour forward for the scheduled meeting. These meetings are scheduled during the end of daylight savings, user wants it to show the actual scheduled timing to avoid confusion.  

About 10 minutes into every Zoom meeting lately my screen freezes, goes gray, and says that Zoom is not responding.  Clients can hear me, but after 5 minutes of that Zoom drops me off the call and automatically puts me back in the call.  Nothing happens to the client except that they are talking and I miss part of the conversation.  This normally wouldn't be a problem except that I am a coach and it's critical to my business that I listen carefully to the entire conversation, not just pieces of it.  How can I stop this from happening?

The iPad version of Zoom does not have a volume setting within Zoom, what do you do?With the ability to connect an external camera, the volume seems to be dependent on Ringer.Even if the volume of the iPad is set to maximum before starting Zoom, Low Power Mode and focus mode are deactivated, and in addition, the volume is set to maximum after starting Zoom, there are times when the other party's voice cannot be heard.Has anyone else experienced the same phenomenon?

We have a very complex flow design that attempts to limit hold times by automatically triggering a rollover to our answering service if our internal agents are not available. We are attempting to figure out the best way to notify callers that they will receive a post-call survey without having our agents be the one to notify them. The main issue we're trying to address is that based on how post-call surveys are initiated, there are many endpoints within our flows where an caller may not reach the queue with the post-call survey. These are the options that I've currently identified with our associated concerns. Would be interested to hear if anyone has a similarly complex set-up and how you've built in post-call surveys. "send media" - survey notification is provided as part of the flow. ISSUE: Entering the flow does not mean that an individual will connect with an agent (rollover calls) and if we tell a caller they will get a survey and th

We have a very important event coming up, I would like to record it to our icloud account but just a few days ago-although my iphone was on 4K, when we went back to produce the program, the video was just about the worst I have ever seen it--- compared to ANY  time EVER I've ever recorded something. What are other organizations doing to try to improve quality? I was shocked to see the product. I've tried to get help for our account, but a bot is there to not connect me. When I'm frustrated and disappointed, the bots turn me into someone who isn't rational!thank you for any help ahead of time...

I can't find any information on the Zoom site about how to become a meeting host and schedule a meeting. Can anyone help?

Is there a way to record to the cloud mutiple simultaneous participant screen shares along with their webcam? Ideally, I would like to record the "All Screens Mode" with multiple participants but this is not currently possible. Does anyone from Zoom know if there are there plans to add this as a feature in the future? Thank you,Kathy

Dear community and support, I'm a licensed account. In my tanent, we found many many recordings were missing.In recordings menu, I can see only records of today.Are there any crash on zoom system? ThanksDoubleA PLC

Hey there, I'm not able to change settings like Meeting Passcode or Personal Meeting ID Passcode because they are "Locked by admin", but I am the account owner. There are no other users on my account. How can this be fixed? Thanks