Meetings

Hi, After download zoom app, how to install zoom.exe for all users in the same computer I download exe file, not msi files, is there command for all users install? Thank.

Hello, yesterday I made a Zoom call and recorded it.However, the recording conversion did not complete correctly and became corrupted.How can I recover this recording, considering that the files double_click_to_convert_01 and double_click_to_convert_02 are missing?Thank you!

My Zoom crashes randomly and I have no idea about that. Reinstall Zoom and update my GPU driver does not fix the problem.I didn't find a way to upload files here so I uploaded full crfash logs to Google Drive.https://drive.google.com/drive/folders/1VE1M8iTcFpdMEy4x9IvHd0ERgSfLm6mb?usp=sharing Also here's one of the log:<?xml version="1.0" encoding="UTF-8"?><CrashRpt version="1403">    <CrashGUID>2b1d6034-f2e3-431a-a05e-b3597b6b3d71</CrashGUID>

I received a zoom invitation and when I click on the link, I am directed to a webpage that is telling me my zoom client is out of date and I need to update. A file downloads and when I install the file it does not resolve the issue. I have uninstalled and reinstalled zoom with the latest version, cleared my cache, and restarted my computer multiple times. At this point I have no idea what to do.  The interesting part is I am able to open other zoom invitations, so I am not sure if the issue is on my end or the invitation creator's end. Any help is appreciated. Thank you.

A new problem seems to have come up, possibly due to installing Zoom update 6.6.10 on Windows 11. When clicking a URL meeting link, Zoom says I need the Zoom app, and offers to download the app instead of joining the meeting. I click the download link it shows and it downloads a small Zoom opener. I run that and then it joins the meeting. A session on the Zoom chatbot help said to uninstall and reinstall Zoom. That worked, though I had to reinitialize both Firefox and Edge to accept URL links to Zoom.After I installed update 6.6.11, the problem came back. This time I simply downloaded and ran the full installer, which solved the problem. After several years of updating Zoom nothing like this ever happened before. 

I know Zoom is very excited about the addition of the Zoom Workplace.But I don't use it, and don't want it on my screen.Now, every time I start a new Zoom meeting, the Workplace window also starts up/displays.Don't want that, and don't want to have to click the red-dot close window button every time.Is there a Setting that permanently disables the appearance of the Zoom Workplace window on my meeting startup?

Zoom backgrounds can't be turned off even when turned off. why is the background blue all the time? Is this a programming mistake? How do I turn off the background so I can see my background?

Why am I getting error code -1 when trying to save a scheduled meeting?

What happens to local recording if a host changes during the meeting?  For example, one host starts the meeting and starts recording, then they need to leave so the alternate host takes over.  Will the recording be saved to the alt host's local or the original host?  Will it be a complete recording of the whole meeting if the original host leaves the Zoom meeting?

Hei, when I am sharing the content, how can I disable the notification of the waiting room? (attached image) 

When I tried to use my virtual backgrounds today all my choices are gone except blur and none. Can't figure out what happened. I checked my settings and my options were correct. I then signed out and back in. When I did that Zoom mentioned that there recently was a sign in from different location. I don't think I did that since I usually use same computer. To get back in I had a code. Could these issues be related? 

I am using Zoom Workplace version 6.6.6 on Windows 10 (22H2, x64) with three monitors.Until a few days ago, I was able to share all three monitors simultaneously during meetings. Recently, this stopped working.Now, Zoom only allows me to select any two of the three monitors. When two are selected, the third becomes grayed out and cannot be selected. This occurs consistently.This is on the same computer, same account, and same monitor setup. I have tested this both as the meeting host and as a participant, with the same result.The Share Screen settings referenced in older documentation no longer appear in the current Zoom Workplace UI.I have screenshots available and am happy to provide them or demonstrate the issue if needed.

As an Admin, i have been trying to assign scheduling privileges to a new employee so he can schedule meetings on behalf of the CEO, but it shows he can schedule for me and not the CEO. I want to assign him scheduling privileges to be able to schedule for the CEO. Can i do this as an Admin? if yes, how do I do this? Also i've included him as a licensed user in the User management settings.  Please i need reply, answers and assistance. this is really important. 

My camera keeps shutting off by itself. Drivers are all up to date. Connected on my desktop via USB port but not hub. Audio is fine and participants can hear me just no video. I click it back on and after a second or two it shuts off again and won't remain on.

When I share my screen, the overlapping parts turn black. I want to avoid this. Please tell me how to avoid it. I am using a Lenovo ThinkPad X13. Thank you very much. ----------------Solved.The problem was that the graphics card driver provided by the computer manufacturer was outdated.The problem was solved by applying the latest Intel driver.

I'm running Zoom version 6.4.5 on Windows, and need to be able to view the screenshares of participants in my meetings without them being able to see each others' screens. All my googling leads me to a feature called "All Screens Mode," which is supposed to have a checkbox allowing me to turn on "Allow participants to view shares" - which seems to imply that the default behavior is that participants canNOT view shares. Yet when I open my meetings, that "All Screens Mode" is nowhere to be found, nor is the checkbox, and the default behavior is that all participants can switch between all shared screens via the tabs at the top of the meetings. Has this feature been removed? Is it limited to paid licenses? I meet all of the requirements listed on the support article here. . . 

I have recently bought a new laptop for work, which I use exclusively for Zoom calls. The following problem had never occured before now. The new laptop is an Acer Extensa 215-55 with Windows 11 Pro.  As soon as I start any meeting in Zoom on this laptop (even if I am alone and silent), any videos/audio recordings I play on the computer get audio distortions. Specifically, when I start the trek, the sound gets choppy, voices come through okay, but any additional sound in the background of the trek, such as laughter, clapping, etc. becomes barely audible, any music in the trek becomes completely inaudible. If I share the screen with the other people in the meeting, they can hear the same quality of audio I do, so barely anything. I need people on the other side of the call to hear these recordings in good quality, music and added sounds included, not to mention I need to hear it myself just as well. Some people I have calls with also don't speak very loudly, s

The option to use avatars and filters has disappeared from my desktop client. I checked that they are enabled on my account, and when I host meetings others can use them, just not me! The only options are for virtual backgrounds and studio effects. I did sign in and sign out in the desktop client, and uninstalled and reinstalled Zoom. I have not switched computers (using Windows 11), although I moved a month ago and do have a different internet provider.

I am getting frequent invites to zoom sessions that I have not requested, signed up for or otherwise asked for.  The invites are coming from zoom . I do not see any ability to unsubscribe in the invite. want to stop getting these eMails, please let me know how to do that. FYI, the support chatbot turns 'Unsolicited Invites' into 'Heres how to invite someone'. All I want is to stop receiving invites from this source.

Hello, I want to use the spotlight feature and it is not listed for me. I have looked up the directions on Zoom's FAQ but the option is not available for me in the noted ellipsis. Can anyone please let me know why this might be? Do I need a specific package in order to use this feature?

I have a corporate licence - I'm an ordinary user.  I need to log into meetings from my corporate device so I can share screens and show documents but I would also like to be able to log in simultaneously from my tablet so I can draw diagrams with the pen because the corporate laptop has no touchscreen/pen.  This is simple to do in Google Chat but some meetings are in Zoom and, in Zoom, when I try to log into my tablet I am logged out from my laptop.  Is there a way to do this?

Hello everyone,I have a Meeting Pro account that I used to log in with a Gmail address. Wanting to change my login method, I accidentally removed the permission to log in with a Google Gmail account from my profile. Now I can no longer log in and I can't contact technical support without login. How can I contact technical support without being logged in ?Thank you for your help.

Hi - We are currently in a Zoom meeting, via our YeaLink device, that was set up and administered by someone else.  When we carried out a test the camera came on and we could hear the others. When we joined the meeting, the camera was on and we could hear everyone else.  Suddenly the camera went off and we could not turn it back on. We can still hear everyone.  Can anyone advise me what to do to turn the camera back on without leaving the meeting? Thanks

I recorded my zoom podcast and all went well, including starting/stopping recording to the Zoom Cloud. However, after the podcast, I wanted to do an intro to the podcast after my guest had left. He left the room. I then pressed Record to the Cloud and did an additional :60 recording (without having left the original meeting). I then left the Zoom room. A bit later, i got the email saying my meeting recording was available.  All was good with the original but I can't find any evidence of the second recording, either in local or Cloud files. Does Zoom not actually save added recordings? I'd wonder if this is a specific use case anomaly, but I can't imagine I"m the only one to want to try to record something after stopping the original. Thanks!

Hello, in the rest of the world the first day of the week is monday. How do I change that in the calendar when scheduling a meeting