Meetings

When I use any type of external microphone with Zoom (Rode Wireless Go, Heydey microphone, etc) there is this awful buzzing sound and nothing works.  The only mic that works is my built in microphone.  I use a MacBook Air 10.13, and yes - I have updated the app, the cords/plugs are all in the right places, nothing is muted, etc.  This started happening with my Rode but now no external mic works.  I use Zoom for fitness classes (with the Rode) and for corporate presentations (with the Heydey), but now neither is working.Any ideas?

Mostly a Mac user, but have hosted my licensed Zoom account on Win machines, recording locally. Trying to record a quick app demo on zoom with this newish (2 months) Lenovo running Win11, and I just took the 22h2 update this morning...     The problem is I can't get the Local Recording settings field ("Store my recording at:) to change.  The field says it's recording location on OneDrive (don't want that), and the path cannot be changed by highlighting /typing over or using "change" button to select another location.  What's odd  is that clicking "open" takes me to the local zoom folder, but it wouldn't record there.   I logged into the website and turned off cloud recording there (which means I probably won't be able to record from the phone), went back to the app - STILL couldn't g

It is written:Import the meeting registrantsSign in to the Zoom web portal.Schedule a meeting with registration.Click the Registration tab.Click Import from CSV.(Optional) Select the Send invitation after the importing check box.Click Import.Choose the CSV file with your registrant data, then click Open.But I DON'T have "Import from CSV" on the Registration tab 😞 

Does the host have the ability to check participant IP?

I have used Zoom for while but recently purchased a new Chromebook, I installed the Zoom PWA, and inveriably when on a call, when I speak and share my video, things start to act up.  It is almost as though I have minimal cpu or bandwidth.  If I turn off my video it solves the problem. I've used other communication tools like Google Meet and things work great.  My problem is just with Zoom. What do I need to do to fix this?  

Is it possible to display multiple cameras simultaneously in a meeting without using the "share second camera" feature? I'd like both cameras to have equal prominence. Sharing repositions and enlarges the shared camera, unless I'm missing something. I'm on MacOS 14.5, running Zoom Workplace 6.0.11, with 2 USB cameras connected. I can switch between the cameras but can't find a "display simultaneously" option. Thanks!

I use zoom in a web browser.  Today when entering into a meeting my virtual background wasn't active. When I went into the settings menu within the meeting the option for background wasn't available.  I then tried the arrow next to the start video button and the option for virtual video settings is not showing.  In my main settings virtual video is enabled.  I have restarted my computer logged out and back in and I am still unable to access the virtual backgrounds.  Would love some assistance on how to have my virtual backgrounds back. At this time I can't even get the blur as there isn't the option to get to that part of the settings.  Thank you

Hi,I have Windows 11 on a laptop.  I have been trying to install the latest updates (the button of which has now disappeared from my menu) and I get the message that "The installation package could not be opened.  Contact the application vendor to verity that this is a valid Windows installer package." I have spent hours with numerous tech people (and expense) and NOONE can get the old version of Zoom off of my machine.  We downloaded the CleanZoom app and it still does not delete it.  We also tried Revo Uninstaller Pro and that could not delete it either.  Does anyone have a fix?   I need to 1) Delete the old version of Zoom so I can update and                   2) Restore my update button in my menu. UPDATE:  Used Microsoft Uninstaller program and THAT deleted the older version of Zoom.  I still don't have th

HI Everyone I hope you all are doing well , i have a simple question i have asked below I am the developer of an account license holder. We need to know how I (an account non-user) can install the SDK on four of my customer’s sites and perform any configurations. I will appreciate kind answers

Hi, some of us meet once a week and share the account - we take turns chairing the meeting. At present only one person (A) can start a meeting.  If another one of us try, zoom sends a one time passcode to person A, who then has to forward to person B who is chairing the meeting that evening.  This is quite stressful for person A if she is on holiday or not attending the meeting that week.  How can we set it up so that more than one person can receive the passcode notification?

I bought a new iPad Air M2 and the Video does not work. When you go into Settings in the Zoom app the Camera and Microphone options aren’t there?If I turn my video on during a meeting it takes a still picture. Not sure how the microphone is working but it does

Hello,I hope you are doing well. I just want to know if it is possible to share a recorded meeting with a group instead of individuals through Zoom's built-in features. I have recorded class meetings and I want to share them with specific groups. Is this possible through Zoom's (cloud recording) features?I would appreciate your response in this matter.Best,Adward James  

Hi All,Has anyone faced issue with the ZOOM Web app running on Microsoft Teams device. Kindly refer the below points for more details.  Microsoft Teams room device running on Windows and Team App version 4.19.82 was trying to connect to a Zoom Meeting. During the ZOOM Meeting, Video was working fine, but room Microphone was having issue.  When the Microphone was tested using the same Zoom Web App, it showed audio feedback (Was showing audio was working). Zoom meeting shows default Microphone as Crestron HD-CONV and not Jabra panacast however shows Default Speaker as Jabra Panacast. During Zoom meeting If user perform Leave computer audio operation and reconnects, then Mic works as expected.

Since I've been on Zoom, over 7 years, I've had my own forever link (not to be confused with Personal ID link) at the bottom of scheduled meetings. I use this with all regular clients in my calendar, and when it's time to start the meeting, I go into zoom and tap start.  This week I had an unavoidable zoom by phone, not laptop. I ensured it was fully set up and had the meeting. When I was back on laptop, I noticed my forever link was gone. I uninstalled zoom from my phone. I uninstalled zoom from my laptop and reinstalled. No improvement, link is still missing. I need this link because if I try to borrow it from an already scheduled meeting despite it being my forever link and not an original link, it brings with it the client who's schedule I pulled it from. All I want is my forever zoom link that sat at the bottom of all scheduled meetings on the MEETINGS tab, back. 

Hello all. In the past, I have had the option to disable the meeting chat when scheduling meetings, as well as control if participants can send messages to eachother, everyone, or to hosts only. However, when I checked my scheduling interfac:, I noticed that this option appeared to be gone. Is it still possible to do this?

Two licensed users were attempting to host a meeting, but zoom kept kicking one of us off saying we couldn't both be hosting simultaneously.  How can I rectify this? 

Hello and thank you in advance for any help. I can't update Zoom and the desktop app has disappeared and I can't log in. The the application still exists in downloads. I try to download, Zoom starts installing, then the install window disappears before it's finished. I'm running Windows 7. Thanks again!

Using a Macbook Pro m2 and Office 365 - Loopback audio installed for when I do screen recordings. When trying to play a video embedded in a PowerPoint deck, the audio is not heard - by me or the attendee, it's broken and bitty, I can hear something playing but it's inaudible. If you stop the share, you can clearly hear the video through the mac speakers. When trying to share a song via the Spotify app and the ADVANCED share tab - share audio - the song is bitty and inaudible. If you stop the share, you can clearly hear the track through the mac speakers. It can't be just me, I know some of you out there have issues, I don't mean the personal ones, lets stay zoom instead of running a therapy session 🙂 If you share - using ADVANCED - VIDEO file - it plays and shares ok.If you share SCREEN - play a file from Vimeo - the audio is heard. This problem has only occurred in the

Hi All- When I schedule a meeting from my corporate Zoom account and invite other people to attend the meeting, when they accept my invitation, the acceptance email notification goes to my Gmail and not to my corporate email. My corporate email is the email associated with my Zoom account. I don't understand why meeting acceptance notifications are going to my gmail account when that's not even listed on my Zoom account. Anyone? Thanks!

Please let me know if I can either download an older version of zoom and not workplace or is there a way where I can see my documents that I am sharing.  I used to see all the opened files.  Now when I share a a document or go on google only the icons are showing and.  I now have to just pick and choose a pdf and hope it is the one I want to share.  I am stuck and really need this to be gone.  

in the new ZOOM workplace version (6.0.11 (39959), while one of the participants shares his screen, it has become impossible to annotate after requesting control over his screen. is there a way to annotate while remotely controlling a user screen? this is something I was doing regularly until now.

My Zoom WorkPlace freezes everyone and automatically reboots me on EVERY Zoom meeting - Fix??

Windows version 6.1.1   macOS Sonoma 14.4.1 Currently, when the PC Windows client version 6.1.1  takes over a screen sharing session, the macOS Zoom Workplace  6.0.11 is not able to see the shared screen whilst other Windows client were able to see the new share. This used to work when the PC Zoom version was 5.8.

Am not able to share the screen, am the host and changed the settings, given sharing access to all ( Host and Participations. But still am not able to share the screen but If I login other Laptop as a host or a Participant am able to share but not in my particular Laptop .? May I know why.? do I need to check any settings .? I have restarted the browser and Laptop multiple times but still not able see sharing button option  . Kindly let me know how can get the access.?  Thanks in advance ..! 

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